- Mass Markets (VA)
- …closely with other team members and departments to ensure a cohesive approach to customer service and policy management. + Participate in ongoing training and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Veterans Affairs, Veterans Health Administration (Salem, VA)
- …You will be rated on the following Competencies for this position: Customer Service Organizational Awareness Problem Solving Technical Competence Experience ... Agent for the Prosthetics & Sensory Aids Service (PSAS) at the Salem VA Medical Center throughout...are not limited to: performing administrative duties in a healthcare setting; reviewing and working with patients' medical records;… more
- GE HealthCare (Roanoke, VA)
- …repair and planned maintenance (PM) on basic biomedical equipment and drive customer satisfaction through Service Excellence. **Job Description** **Roles and ... Responsibilities:** Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs; as assigned,...as a member of local team to provide efficient service delivery to all accounts within assigned area. *… more
- GE HealthCare (VA)
- …Human Services and Environmental Health and Safety guidelines. * Complete necessary service and repair documentation following hospital protocol and GE policies & ... customers to ensure resolution and proper follow-up, leading to customer satisfaction. * Learn and ensure proper care of...a member of the local team to provide efficient service delivery to all accounts within his/her assigned area… more
- Chesapeake Regional Healthcare (Chesapeake, VA)
- …for the implementation of new programs, services, and equipment. + Oversees all customer service initiatives. + Creates an environment that promotes excellence ... other parties to maintain the highest degree of clinical/operational performance and customer satisfaction. The Senior Director demonstrates a commitment of quality … more
- Intermountain Health (Richmond, VA)
- …new technologies. Strong written and verbal communication skills. Strong interpersonal and customer service skills. Highly self motivated and directed. Keen ... looking for candidates with significant experience in ServiceNow, particularly in Service Management Architecture. The ideal candidate should be proficient in: IT… more
- CACI International (Stafford, VA)
- …Background:** You must be a former Federal Civilian (1811), or transitioning service member with Badged and Credentialed Counterintelligence Agent experience. ** ... (Air Force Office of Special Investigations) + Navy: NCIS Agent (Naval Criminal Investigative Service ) + Coast...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- Conduent (VA)
- …answering questions from client providedFAQ and call guide, and providing excellent customer service . + Utilize program training and resources to address/answer ... per hour. Plenty of career growth opportunities within the healthcare team! Health benefits for you and your family...party vendors and other operational departments to provide exceptional customer service within designated service … more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... negotiating and drafting government payor agreements, partnerships and other healthcare arrangements. Support internal business stakeholders in evaluating and… more
- Humana (Richmond, VA)
- …put health first** The Senior TRICARE Community Liaison (TCL)- is a customer -facing Humana Military associate who is knowledgeable, professional, and courteous. This ... (MTF) and other Government staff, including senior military leaders, and civilian healthcare providers and facilities. The primary focus of the Senior TCL is… more
- Humana (Portsmouth, VA)
- …us put health first** The TRICARE Community Liaison (TCL)- is a customer -facing Humana Military associate who is knowledgeable, professional and courteous. This role ... Facility (MTF) and other Government staff, including senior military leaders, and civilian healthcare providers and facilities. The primary focus of the TCL is to… more
- ACI Federal (Petersburg, VA)
- …Completes prior authorizations and paperwork as requested. ? Demonstrates excellent customer service , professional communication, and teamwork. ? Participates in ... by law. About the Organization ACI Federal specializes in top-notch healthcare transformation solutions for the public and private sectors, including hospitals,… more
- Takeda Pharmaceuticals (Richmond, VA)
- …and allocated resources provided yielding maximum effectiveness and impact. + Act as an agent on behalf of assigned customer segment to educate home office ... confidence in Takeda's holistic approach to engagement, and assist with on-going service and support as needed. + Develops relationships with Executive Level,… more
- CACI International (VA)
- …deployment, and retirement services. + Use the government's ITSM tool to track customer service requests and trouble incident tickets, manage one or more ... as requested by Government. + Act as Pure Breed agent when requested. + Provide communications to transition of...MS Intune for managing mobile platforms + Exhibits strong customer service skills and can effectively communicate… more
- Bon Secours Mercy Health (Chesterfield, VA)
- …**Minimum Qualifications** + At least one year of face-to-face registration or Customer Service experience. + Strong oral communication skills, good attention ... Care, we understand the many complexities of life and healthcare , which is why our team strives to create...delivery, along with a desire to join a growing service line. **Apply today to learn more** about opportunities… more
- Amazon (VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... S3, Lambda, EC2, KMS, IAM, etc.). Preferred Qualifications - Experience with micro- service , API-based agent , or service -oriented software architectures. -… more
- SMX (Richmond, VA)
- …in growing and delivering the DoD Services Division within its own service offering while offering complementary technologies and expertise to the greater Global ... leveraging BD, delivery, technology teams, mission operations, and maintaining customer intimacy + Track record of building and maintaining...and individuals + Visible and engaging leader and change agent that brings passion to the role and energy… more
- Philips (Norfolk, VA)
- …We seek a dynamic professional to identify and develop new capabilities for service and solutions in the North America market. You'll prioritize and define ... requirements for service delivery and capability development, driving transformation and global...and global standards adoption. Join us as a change agent and help innovate the future! **Your role:** +… more
- Philips (Norfolk, VA)
- …market, specifically for Hospital Patient Monitoring. You'll act as a change agent , oversee digital education initiatives, and collaborate with thought leaders and ... HPM business and North America PS&SD leaders to establish strategic plans, representing customer and regional needs. + Act as a contact for program escalations and… more