- American Pest (Richmond, VA)
- …all geared towards accomplishing call center goals and objectives. As a Customer Service Manager , you'll also conduct initial and ongoing training ... " Service Leader" to take the role of Customer Service Manager out of...you'll have a least 2 years of experience in call center leadership at the supervisor or manager… more
- CACI International (Chantilly, VA)
- Cisco Call Manager Administrator Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular ... * **The Opportunity:** CACI is looking for a Cisco Call Manager Administrator is responsible for the...call routing configurations + Coordinate with vendors and service providers for issue resolution + Participate in on-… more
- The Cigna Group (Richmond, VA)
- …Health Services, we're transforming healthcare through technology and data. As a Sr. Manager , Product Management for Call Routing and IVR, you'll drive ... difference. **Responsibilities** + Champion human-centered design by creating IVR and call routing experiences that are simple, accessible and personalized. + Align… more
- ChenMed (Norfolk, VA)
- …team. The Service Team Coordinator is responsible for outbound and inbound customer service call handling related to patient scheduling, general ... Operating in a call center environment, receives inbound and makes outbound customer service calls related to patient scheduling, sales calls and other… more
- PNC (VA)
- …across our Consumer and SMB Card portfolio. You will own digital, branch and call center experiences that deepen customer engagement, including Credit Card Spend ... to contribute to the company's success. As a Digital Product Management Group Manager within PNC's Retail Lending organization, you will be based in Pittsburgh or… more
- Compass Group, North America (Mclean, VA)
- …or service needs. **Essential Duties and Responsibilities:** + Reviews customer and meeting planner requests from the reservation system and provides ... Eurest + We are hiring immediately for on call **AUDIO VISUAL TECHNICIAN** positions. + **Location** :...Provides problem escalation support and issue resolution. Follows-up on service challenges and works with the manager … more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …the place for you. Under the supervision of the Customer Experience Team Manager , provides customer service assistance and support through the ... within Fairfax County. A key responsibility of this position is delivering exceptional customer service . Customer support is delivered through in-person,… more
- Chartway Federal Credit Union (Virginia Beach, VA)
- …Education: High school education or equivalent GED. + Experience: One year retail or customer service , preferably in a call center environment. Chartway ... Solutions Representative I reports to the Member Solutions Center Service Manager and is responsible for providing... Manager and is responsible for providing exceptional service experiences in a fast-paced call center… more
- Intermountain Health (Richmond, VA)
- …accurate credit transactions according to system standards and independently resolves basic customer service issues. **Skills** + Nutrition + Diet Management + ... work with modified diets (preferred) + Demonstrated ability to provide exceptional customer service (preferred) **Physical Requirements:** + Ongoing need for… more
- ICF (Reston, VA)
- Description ICF International seeks an organized professional with excellent reconciliation and customer service skills to join us at our corporate headquarters ... office in Fairfax, VA as an On- Call Accounts Payable Specialist. _As an on- call ...full cycle accounts payable processes + Strong experience in customer service environment + Excellent verbal, interpersonal… more
- Robert Half-Robert Half Corporate (Dulles, VA)
- …and contract to full-time opportunities; managing ongoing engagements to deliver outstanding customer service to both clients and candidates; providing ongoing ... **JOB REQUISITION** Talent Manager (Administrative & Customer Support) **LOCATION**...one with success in developing new business in a multi‐ call , multi‐decision maker environment. + Prior success marketing to… more
- Coinbase (Richmond, VA)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... In this role, you'll oversee Coinbase's both custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as well as applications… more
- CGI Technologies and Solutions, Inc. (Chantilly, VA)
- ** Customer Account Manager TS/SCI with Poly...to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit ... Description:** CGI Federal is seeking a talented and experienced Customer Account Manager . As a Customer...our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the… more
- Koniag Government Services (Chantilly, VA)
- …Infrastructure Solutions (KTIS) is seeking an experienced and results-driven Call Center Manager to oversee our customer service operations. The ideal ... a Koniag Government Services company, is seeking Contact Center Manager to support KTIS and our government customer...of successfully managing teams of 15+ customer service representatives + Experience with call center… more
- Otis Elevator Company (Lorton, VA)
- …and Employee Opportunity? Otis Elevator Company is searching for a highly motivated Sr Manager , Service Sales to lead a high performing team within the Northern ... VA operating territory. The Sr Manager , Service Sales is managing all sales...leading to the growth of business and increasing continued customer loyalty in service and repair +… more
- ABM Industries (Alexandria, VA)
- …**2025.** **POSITION SUMMARY** The HVAC Service Manager leads staff ... and objectives. As a senior company representative, the HVAC Service Manager often communicates directly with customers,...possess the following skills, characteristics, and abilities: * Excellent customer service and sales skills. * Five… more
- Serco (Herndon, VA)
- …and **Deployment Services** teams. This role is accountable for operational performance, customer service quality, and compliance with corporate standards within ... **Position Description** The Senior Manager , Service Operations oversees Serco North...for evolving support tools and platforms. + Champion Serco's customer service standards and quality policies. +… more
- Clean Harbors (Richmond, VA)
- …recycling services. Our distinction is our strong focus on quality, safety, and customer service . Throughout our history, HEPACO, a Clean Harbors company, ... **Rail Services Manager - Richmond, VA or Baltimore, MD** Emergency Response,...and 6500 qualified drivers. The Company serves a diverse customer base, including a majority of Fortune 500 companies.… more
- Subaru of America (Richmond, VA)
- …the District Sales Manager (DSM) to attain goals in sales and service customer satisfaction. PRIMARY RESPONSIBILITIES + Must know the basic technical ... adjustment reviews and provide counsel if necessary. + Improves customer service and Owner Loyalty Program (OLP)...an example for others to follow. That's what we call our Subaru Love Promise(R). Subaru is a globally… more
- Omni Hotels (Hot Springs, VA)
- …Must be able to set tables to specifications, carry trays, and have excellent customer service experience. Qualifications + Must have a flexible schedule and be ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and...and function related duties. + Report to the Banquet Manager any need for housekeeping and/or repairs of and… more