- Amentum (Springfield, VA)
- …applicant information updates to include uploading documents, responding to inquiries and customer service tickets. + Maintain communication with customers and ... develop associated queue reports. + Triage cases/tickets. + Complete case management actions according to customer procedures...role from home/office while staying on task. + Perform customer service tasks (eg, answering telephone calls,… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- … Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Shift: 8:00 AM - 4:30 PM ... as requested. + Logs cases, or updates an existing case as applicable, to record each phone, email, or...0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other… more
- Graybar (Roanoke, VA)
- Make a difference. As a Customer Service Representative , you...Days** to spend time away from work or in case of an illness. + Rest and recharge during ... calls + Provide support on product selection and application + Coordinate customer service requests including order entry, pricing, expediting, billing, order… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …as back-office services. Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Shift: 11:30 AM - 8:00 PM ... outreach to customers* Logs cases, or updates an existing case as applicable, to record each phone, email, or...Qualifications** High School Diploma or GED 0-2 years of customer service or public relations experience. **Other… more
- Guardian Life (Richmond, VA)
- …or similar preferred; knowledgeable of governing regulations and medical terminology. + Previous case management, customer service or call center experience ... Our award-winning contact center is known for delivering outstanding customer service experiences and we want to...what they do. **Position Objective** : The FML Claims Case Manager II is responsible for proactively managing Leave… more
- Anheuser-Busch (VA)
- …to work hours as required (nights, weekends, etc.). + Strong internal and external customer orientation; Strong customer service skills and ability to work ... Remote **-** Northern VA (Winchester/Springfield/Fredericksburg) **JOB SUMMARY:** The Sales Representative position is responsible for maintaining an adequate and… more
- CACI International (VA)
- …to communicate with individuals by telephone, email, and face to face * Strong customer service and teamwork skills * Proficient in Microsoft Office Suite * ... Case Reviewer (Experienced) Job Category: Investigation Time Type:...support critical national security efforts of our federal government customer on behalf of over 100 US government agencies… more
- Travelers Insurance Company (Stafford, VA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... Subrogation Unit. + Identifies and refers claims with Major Case Unit exposure to the manager. + Performs administrative...or a minimum of two years of work OR customer service related experience preferred. + Demonstrated… more
- Travelers Insurance Company (Stafford, VA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... of previous outside property claim handling experience preferred. + Interpersonal and customer service skills - Advanced + Organizational and time management… more
- Travelers Insurance Company (Chantilly, VA)
- …quality standards and state specific regulations. **What Will You Do?** + Customer Contacts/Experience: + Delivers consistent service quality throughout the ... Provides quality claim handling throughout the claim life cycle ( customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution)… more
- Graybar (Sterling, VA)
- …Sell merchandise to walk-in customers and manage will-call (pickup) orders + Provide exemplary customer service + Be active in the warehouse **What you bring to ... a job - a career. As a Counter Sales Representative , you serve as a key face-to-face contact for...the table:** + Enthusiasm for customer service + Ability to communicate well… more
- Graybar (Sterling, VA)
- Are you ready? As an Account Representative , you will be the point person on key accounts. We will count on you to service these key accounts and solicit new ... accounts + Identify opportunities to improve productivity + Handle customer needs and requests, give presentations on new products,...Days** to spend time away from work or in case of an illness. + Rest and recharge during… more
- UNUM (Richmond, VA)
- …partner areas (eg, Integrated Client Services, Benefits, Colonial Life Billing and other customer service or administration roles). + Help identify and support ... partner areas + Make discretionary/exception decisions based on record, case , and circumstance. + Be a strong advocate for...change initiatives to improve workflow, enhance customer service and reduce operating costs. +… more
- Chesapeake Regional Healthcare (Chesapeake, VA)
- …to establish and achieve personal and professional goals. * Demonstrates effective customer service behaviors as defined by the organizations mission, vision ... each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations… more
- Travelers Insurance Company (Chantilly, VA)
- …proceedings, and other rules and regulations applicable to the insurance industry. + Customer Service : + Advanced ability to build and maintain productive ... and indemnity position of the claim with a Medical Case Manager. Independently handles assigned claims of low to...outcome. + Collaborate with our internal nurse resources (Medical Case Manager) in order to integrate the delivery of… more
- Conduent (VA)
- **Remote Call Center Customer Service Representative ** **Medicaid Member Support - Tier 1** **For The State of Kentucky** **( You Do Not Need to Reside in ... MA, MT, ND, NH, NY, SD, WA,** **Remote - Customer Service Representative ** **$16.50/ Hourly...transferred, or require follow-up for client resolution. + Identifies customer needs by referring to case notes… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …+ Ability to work effectively with people under stress; + Ability to provide excellent customer service ; + Ability to identify clients in crisis and intervene to ... Wellness & Recovery Program Supervisor (Human Service Worker IV) Print (https://www.governmentjobs.com/careers/fairfaxcounty/jobs/newprint/4762756) Apply Wellness… more
- Live Nation (Virginia Beach, VA)
- …revenue-generating programs as added to the product portfolio. This will include the service , support and maintenance of assigned customer accounts and meeting ... like you then please read on! THE JOB The Director of Premium Sales and Service is responsible for the long-term retention and growth of our full season, membership,… more
- Serco (Crystal City, VA)
- …support to the National Deputies who are the F-35 Program's senior national representative for their Participant country within the JSF Program Office and are ... Program. The Contractor shall provide support to the US Service Deputies who are assigned to the JPO to...advising JPO FMS leadership on current security cooperation policy, case development and case execution practices. Our… more
- CDM Smith (Norfolk, VA)
- …primarily in support of military programs and civil infrastructure projects. As a global full- service firm, CDM Smith's has been serving USACE for over 30 years and ... by aligning CDM Smith's core competencies with USACE priorities. As a Client Service Leader, you will work collaboratively within our federal services team to… more