- CenterWell (Richmond, VA)
- …these efforts through changes, questions or concerns and generally provide churn reducing, customer service . We envision this role would not involve any sales, ... or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following… more
- Caring Transitions (Suffolk, VA)
- …+ Other duties may be assigned as needed Qualifications & Skills: + Outstanding customer service skills + Professional attitude and demeanor + Experience ... Job Description - Caring Transitions / CTBids Associate Job Title: Caring Transitions...The Team Member position is responsible for providing world-class customer service to clients while working closely… more
- Caring Transitions (Fairfax, VA)
- …sales, and more! In this role, you are part of a team providing excellent customer service to Caring Transition customers of in Fairfax County, Virginia. Working ... Transitions of West Fairfax & South Herndon delivers professional and thoughtful services to help seniors and families...not limited to): + Moving supplies/moving boxes within the customer 's home (nothing overly heavy) + Lifting boxes/decor and… more
- Cummins Inc. (Richmond, VA)
- …reports any issues / incidents to their supervisor. **Key Responsibilities:** Engages with customer in a courteous and professional manner. Ensures prompt and ... performs progressive damage check following guidelines to restore to pre-failure condition. Service Documentation - Creates and verifies customer , equipment and… more
- Cummins Inc. (Manassas, VA)
- …meticulously to ensure smooth transitions and accurate ticket resolution. + Service Documentation - Ensure all customer , equipment, and technical information ... + **Provide Coaching and Feedback** : Offer guidance, performance reviews, and professional growth opportunities to Service Technicians and Team Leaders. +… more
- Caring Transitions (Virginia Beach, VA)
- …with clients, their families, customers, and coworkers while providing a high level of customer service to clients and customers. In Summary -- Who We're Looking ... your services in the community. What services does Caring Transitions of Virginia Beach East Provide? We are dedicated...friendly face clients remember and appreciate. Warm and friendly customer service is essential. + Reliable, Trustworthy… more
- HCA Healthcare (Fredericksburg, VA)
- …Plan with a 100% match on 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through ... We want you to apply! **Job Summary and Qualifications** The Mental Health Professional III role will deliver exceptional psychiatric treatment to patients and their… more
- Microsoft Corporation (Dulles, VA)
- … customer experience (including but not limited to availability, safety, security, customer service ). Support escalation of issues to appropriate owner. + ... Manager, IT/Network** , you will perform trouble shooting for service incidents, manage assigned projects to meet service...a group, CO+I is focused on the personal and professional development for all employees and offers trainings and… more
- Mass Markets (Richmond, VA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of industries,… more
- CACI International (Sterling, VA)
- …status, operational issues, and improvement opportunities + Manage the execution of various customer service reports and surveys + Responsible for direct reports ... excellence and customer satisfaction + Demonstrated leadership abilities + Excellent customer service skills to understand client and Customer … more
- CACI International (Sterling, VA)
- …and improvements + Data-driven and analytical mindset of service excellence and customer satisfaction + Excellent customer service skills to understand ... Leader in MSI practice implementation and operations + Led managed IT infrastructure service transitions + Experience leading large teams in a matrixed… more
- WSP USA (Richmond, VA)
- …for leading quality assurance and quality control efforts across all aspects of customer service and operations. This role ensures compliance with contractual ... + Develop, implement, and maintain a comprehensive quality management plan for customer service and operations. + Oversee quality assurance activities for… more
- Oracle (Richmond, VA)
- …or EHR implementation/project management (required) * Experience managing EHR transitions or post-go-live optimization efforts (strongly preferred) * Prior ... (required) Certifications (Preferred but Not Required) * PMP (Project Management Professional ) - if responsible for large-scale project planning * Certified … more
- Sunrise Senior Living (Mclean, VA)
- …Duties** As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief ... listed as follows: **People** + Knows and lives the Sunrise Mission, Principles of Service , and Core Values and understands the implications of these for all actions… more
- Northrop Grumman (Newport News, VA)
- …and training specifically focused on NG leadership principles, company history, customer /stakeholder engagement, product and service overview, and core job ... Defense Instruction 1322.29. The NG-MIP program is an opportunity for transitioning service members to gain valuable civilian work experience through an individual… more
- Sodexo (Arlington, VA)
- …succession planning and operational stability. + Demonstrated success in improving service standards, implementing operational efficiencies, and driving customer ... support new account start-ups and client locations experiencing staffing or operational transitions . In this role, you will step into interim leadership assignments,… more
- CACI International (Chantilly, VA)
- … Professional (PMP) certification or equivalent + Led managed IT infrastructure service transitions + Experience leading large teams in a matrixed management ... etc..) (possibly disappears with CACI required quals) + Data-driven mindset of service excellence and customer satisfaction + Experience working with Government… more
- PagerDuty (Richmond, VA)
- …strategy, and execution for trial-to-paid conversion as well as existing customer optimization across Operations Cloud platform + Build and scale experimentation ... during consumption model transition + Partner with Marketing, Sales, and Customer Success to define product-led go-to-market strategies **User Experience &… more
- General Dynamics Information Technology (Arlington, VA)
- …subject matter expert for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as ... for reporting and data migration, ensure data quality during transitions , and troubleshoot data-related issues in both ServiceNow and...Active Top Secret with SCI Eligibility + **Location:** On Customer Site, Arlington, VA GDIT IS YOUR PLACE: *… more
- General Dynamics Information Technology (Arlington, VA)
- …subject matter expert for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as ... queries for reporting and data migration, ensure data quality during transitions , and troubleshoot data-related issues in ServiceNow contexts. WHAT YOU'LL NEED… more