- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... brands, then we're interested in you. Key job responsibilities Customer Success Managers are responsible for driving...escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer … more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Strategic Customer Success Manager to shape the future of the program. The Strategic Customer ... brands, then we're interested in you. Key job responsibilities Customer Success Managers are responsible for driving...escalate, and clear blockers as appropriate across multiple organizations. Advocate as the voice of the customer … more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for...escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer … more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for...escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer … more
- Verint Systems, Inc. (Richmond, VA)
- …health of assigned accounts to ensure retention and renewal success as the advocate through the customer 's Verint Journey. The CSM is responsible for the ... Experience Management (XM) business unit is seeking an experienced Customer Success Manager (CSM). The CSM position...on strong product and industry knowledge and assumes the " customer advocate " role for escalations, upgrades, services… more
- Verint Systems, Inc. (Richmond, VA)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as ... recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account...+ Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success… more
- Confluent (Richmond, VA)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Confluent (Richmond, VA)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Trellix (Richmond, VA)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...identify expansion and opportunities. + You will be an advocate for our customers with a focus on transformation… more
- Amazon (Arlington, VA)
- …Mission - IT JUST WORKS The IT Services (ITS) organization seeks a highly motivated Customer Success Manager (CSM). As a CSM, you will be the driving force ... for improvement, and advocating for the voice of the customer . In this role, you will leverage your business...services are launched and evolved. * Serve as an advocate on behalf of the services, support teams, and… more
- Teradata (Richmond, VA)
- …assigned accounts where you will lead the development of a relevant and actionable customer success plan, and partner internally to ensure successful delivery of ... on customer -facing roles (eg, pre-sales, strategic consulting, customer success role, etc.) with a strong...skills. You possess the ability to lead, advise and advocate for customers, the internal team and previous experience… more
- Amazon (Arlington, VA)
- …create daily and long-term strategic impact on customers and businesses? As a Senior Customer Success Manager with Amazon Vendor Services, you will work with ... Software Our goals include providing the best vendor experience, a rewarding Senior Customer Success Manager experience, and ultimately to enhance the experience… more
- Amazon (Arlington, VA)
- …issues and drive process improvement projects to eliminate root cause defects. Sr. Customer Success Specialists resolve the most complex customer issues ... the best customer experience. As an Sr. Customer Success Specialist, you will have the...the opportunity to influence teams outside of CS and advocate for Autos customers by surfacing the pain points… more
- HealthEdge Software Inc (Richmond, VA)
- …create andmaintainSuccess Scorecards + Coach customers onHealthEdgebest practices and advocate for customer needs withinHealthEdge + Communicate consistently ... this role, you will develop a deep understanding of customer business models and become a subject matter expert...and externally + Providepeer support and/or mentoring to Client Success Team members + Participate in Client Success… more
- FranklinCovey (Richmond, VA)
- …learning methodologies. + Experience working in a subscription environment. + Certification in Customer Success (eg CCSM) or related field. + Use of Salesforce ... + FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California - Anticipated… more
- EAB (Richmond, VA)
- …practitioners to accelerate progress and drive results across enrollment, student success , institutional strategy, data analytics, and advancement. We work with each ... visit our Careers page. The Role in Brief: Managing Director, Research Partner Success , Large Public & Private Comprehensives The Research Partner Success … more
- Splunk (VA)
- …Splunk investment while ensuring that their platform is operating efficiently. **Meet the Customer Success and Experience Team** Are you someone who puts ... customers at the center of everything you do? Our Customer Success and Experience team empowers customers...and performance of diagnostic health checks as needed. + Advocate internally for customers to facilitate the resolution of… more
- EAB (Richmond, VA)
- …5+ years of experience in two of the following: + Consulting experience + Customer Success Management experience + Leadership experience + Direct work and ... practitioners to accelerate progress and drive results across enrollment, student success , institutional strategy, data analytics, and advancement. We work with each… more
- Amazon (Arlington, VA)
- …using Salesforce.com or other CRM tool - Creative, has initiative, and can constructively advocate on behalf of the customer Amazon is committed to a diverse ... Description Amazon Selling Partner Recruitment and Success is seeking a dynamic and motivated Account...and present compelling Amazon solutions that meet and exceed customer requirements. As an organization, Amazon's North American Seller… more
- SitusAMC (Richmond, VA)
- …growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but ... + Reviews deliverables prepared by team before passing to customer + Understands how and when to make a...and evaluate alternative business solutions + Facilitates team and customer meetings effectively + Holds regular status meetings with… more