- NTT America, Inc. (Richmond, VA)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible ... Senior CSM plays a vital role in supporting senior team members, executing customer success strategies, and ensuring that customer needs are met efficiently.… more
- SHI (Richmond, VA)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's ... Cisco Support Services & Software business. The Customer Success Manager will work closely with SHI sellers and build Cisco seller relationships as well as… more
- Microsoft Corporation (Alexandria, VA)
- …regardless of segment - Civilian, Defense, or intelligence community. We are looking for a Customer Success Account Manager who will build customer , ... the world. You can help us achieve our mission. **Responsibilities** The Customer Success Account Manager initiates conversations with customers to connect … more
- ISC2 (Richmond, VA)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- S&P Global (Charlottesville, VA)
- **About the Role:** **Grade Level (for internal use):** 09 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. ... You will also build skills that support multiple career paths within Customer Success , Relationship Management, Sales, or Product. The environment encourages… more
- S&P Global (Charlottesville, VA)
- **About the Role:** **Grade Level (for internal use):** 10 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. ... The team develops and executes data-driven processes to deliver a world-class customer experience. Your focus may include client migrations, onboarding new users, or… more
- Pegasystems (Alexandria, VA)
- …to drive our client's success . **Picture Yourself at Pega:** A Senior Customer Success Manager is responsible for maintaining and **expanding ... A proven customer satisfaction and revenue driver. The Senior Customer Success Manager leverages data and relationships to help our customers… more
- Microsoft Corporation (Norfolk, VA)
- …agreed-upon customer outcomes and account priorities to deliver ongoing customer success . Proactively identifies, monitors, and mitigates actual and ... Civilian, Defense, or intelligence community We are looking for Customer Succes Account Manager . The person in... priorities. Partners with Account Team to create a customer success plan and contribute to the… more
- Capital One (Richmond, VA)
- …trackers. + Experience with CI/CD products like Jenkins, Harness. + Prior experience as a customer success manager . _At this time, Capital One will not ... Manager , Product Management - DevX Product Management at...finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of… more
- Lumen (Richmond, VA)
- …us as we digitally connect the world and shape the future. **The Role** As a Customer Success (CS) Enablement Manager , you will serve as a performance ... team by developing strategies for skill development aimed at enhancing customer success , reducing churn, and driving revenue growth. You will collaborate with… more
- Intuit (Richmond, VA)
- **Overview** Join the Intuit Customer Success team as a Senior Manager of Customer Success leading our Accountant Support team. We're looking to grow ... to empower Accountants supporting Small Businesses in powering prosperity. Our approach to customer service is ever evolving, and is always focused on achieving the… more
- Tyto Athene (Reston, VA)
- …for overall mission-critical DoD hybrid /wireless network solutions for our customer . Our success depends on a Program Manager joining our team to meet the ... operational and administrative needs of our Federal Government customer . The PM shall be responsible for the quality and efficiency of TO execution and management,… more
- iCIMS (Richmond, VA)
- **Job Overview** The Technical Success Manager (TSM) plays a critical role in ensuring customers achieve measurable success with the iCIMS Talent Cloud and ... () for at-risk customers. + Partner with the Account Manager (AM) on broader account planning and activity tracking...accounts. + Maintain accurate activity tracking in CRM and customer success platforms to ensure visibility across… more
- SHI (Richmond, VA)
- …of our top partners to the partner brand pages. The Partner Marketing Success Manager is responsible for maximizing partner value and delivering measurable ... return on investment, and are satisfied with their marketing engagement. The success manager will collaborate cross-functionally to curate content, drive growth… more
- CVS Health (Richmond, VA)
- …in managing financial negotiations, and a growth and retention mindset. The primary success metrics for this role will be client retention, customer ... Mental Wellbeing's value proposition and aligns it to clients defined success metrics and objectives. + Proactively identifies cross-sell opportunities and ensures… more
- General Dynamics Information Technology (Sterling, VA)
- …opportunities for advancement. Currently, GDIT is seeking a motivated, career and customer -oriented Project Manager to join our team. Oversee complex programs ... + years of related experience **US Citizenship Required:** Yes **Job Description:** PROJECT/TASK MANAGER Become an integral part of a diverse team while working at… more
- PagerDuty (Richmond, VA)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- Amazon (Arlington, VA)
- …needed to build innovative solutions for their most complex challenges. As a Senior Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) ... Customer Success Center of Excellence org, you... Customer Success Center of Excellence org, you will drive enterprise...or a related field, or experience as a product manager or owner - 5+ years of working with… more
- CoStar Realty Information, Inc. (Arlington, VA)
- …that nurture relationships and accelerate growth. You'll partner closely with Sales, Customer Success , Product Marketing, and Revenue Operations to align unified ... Customer and Lifecycle Marketing Manager Job...+ **Champion customer advocacy** , partnering with Customer Success to develop case studies, referrals,… more
- Aaron's Inc (Emporia, VA)
- …and assume a wide variety of job functions at the direction of the General Manager . **Skills for Success ** Customer Account Managers can connect and relate ... ** Customer Accounts Manager ** The salary range...** Customer Accounts Manager ** The salary range for this role is...also eligible for incentive pay based on performance. Aaron's Customer Account Managers drive the success of… more