- SAIC (Clintwood, VA)
- **Description** SAIC has several openings for a **Fully Remote** , Help Desk Agent I supporting The Virginia Information Technology Agency (VITA) Program. ... Our Help Desk is the 24x7x365 single point...Our Help Desk is the 24x7x365 single point of contact for...support. + Experience in desktop support, IT concepts, and help desk software. + Hardware/software troubleshooting experience.… more
- Cayuse Holdings (Richmond, VA)
- **Overview** **_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$17.00 ... **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within service level agreements using the company and… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- IHG (Arlington, VA)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local...have spent at least one year in a front desk or guest service position. Strength - sometimes you'll… more
- IHG (Alexandria, VA)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... concerns. + Be a trusted contact for all guests. Help them with anything from bill issues to local...have spent at least one year in a front desk or guest service position. + Strength - sometimes… more
- Travel + Leisure Co. (Williamsburg, VA)
- …hiring for Club Wyndham Kingsgate Resort.** **How You'll Shine:** As a Front Desk Agent / Guest Services Associate, your friendly welcome, excellent service, ... portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation… more
- Marriott (Chantilly, VA)
- …all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, ... forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of… more
- Steampunk (Mclean, VA)
- **Overview** We are looking for a **Service Desk Functional Analyst** to help with the configuration, optimization, and continuous improvement of our service ... Steampunk participates in the E-Verify program._ Refer a Friend (https://careers-steampunk.icims.com/jobs/6970/service- desk -functional-analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336029103) **Need help finding the right job?**… more
- Rubrik (Richmond, VA)
- …existing customers and potential new customers driving faster closures and to help streamline the deal cycle. This role will require understanding complex problems ... deal exceptions, more difficult structuring issues and global deal desk matters. As the scope and growth of our...and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments… more
- Steampunk (Mclean, VA)
- …ID, Exchange Online, and Enterprise Apps + **3+ years** managing or mentoring support/ help desk teams + Strong expertise in **Endpoint Management (Intune/MEM)** ... solutions, modernize infrastructure, and guide our **Customer Success and IT Support Desk ** team to deliver stellar service. **Contributions** **What You'll Do** +… more
- Public Consulting Group (Richmond, VA)
- …sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The ... agent will interact with customers through the Zendesk(R) support...specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule… more
- EMCOR Group (Mclean, VA)
- …Directory and Group Policy + Backup maintenance and monitoring + Provide end user help desk support + Deliver relevant education and training and create ... teams as well as operational teams + Proactive change agent skills with competent follow through + Ability to...its companies do not reach out to individuals to help with marketing or other similar services. If an… more
- Idea Entity (Rustburg, VA)
- …in the design of information and operational support systems + Provide Tier 1 (onsite/ help desk ), Tier 2 (subject matter support), and Tier 3 (vendor) support ... At Idea Entity, we transform customer pain points into insightful, scalable, agent -powered workflows - built with empathy, clarity, and speed. Our work bridges… more
- Leidos (Newport News, VA)
- …SQL Server Agent , maintenance plans, and T-SQL querying for diagnostics. + Help desk , field support, or systems administration background. + Basic networking ... knowledge including DNS, Active Directory, and firewall rules. + Experience with deployment automation, scripting (PowerShell), or configuration management tools. + IT certifications such as Microsoft Certified: Azure Fundamentals, MTA, or VMware Certified… more
- Electrosoft (Quantico, VA)
- …closely with the Local Registration Authority (LRA), Trusted Agents (TAs), and the PKI Help Desk to support users and resolve issues. + Support classified and ... DoD / NSS PKI Registration Authority Certification + DoD / NSS Key Recovery Agent Certification + Favorable Adjudicated Tier 5 Level Investigation + IAT II 8570… more