- GovCIO (Richmond, VA)
- …Affairs (VA). This position will be full-time and fully remote . **Responsibilities** The Remote Help Desk Analyst performs daily activities that are ... **Overview** GovCIO is currently hiring for a Help Desk Analyst to for a legacy application to support the Department of Veteran… more
- Enterprise Horizon Consulting Group (Yorktown, VA)
- …Job Description Enterprise Horizon Consulting Group is looking for a motivated Customer Support ( Help Desk ) Analyst to join our team and support our ... Under the oversight of the Customer Support Lead, the analyst 's responsibilities may include: + Monitoring the customer support...Active Secret Clearance is required. + Previous DoD customer support/ help desk experience is highly desired. +… more
- Marriott (Richmond, VA)
- …inquiries via phone, email, or chat following department policy. + Creates and updates Help Desk incident or service tickets. + Ensures a positive customer ... SUMMARY** **Overview:** As a key member of the Service Desk Support organization, the Infrastructure Systems Analyst ...commuting distance to Bethesda, MD will be considered for Remote positions. The application deadline for this position is… more
- NuAxis Innovations (Reston, VA)
- **Call Center Analyst - HR Desk ** Location **Reston, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... are currently seeking a talented and motivated **Call Center Analyst - HR Desk ** for a Full-Time...**Job Summary:** This role is largely responsible for providing remote customer support for Federal Government systems and applications.… more
- Carrington (Richmond, VA)
- …amazing team and work remote , prefer someone living in PST zone.** The Wire Desk Analyst l will be responsible for assisting the Treasury department with its ... requests, and related processes each day. Requires a second Analyst approval (at an Analyst level II...through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses… more
- NANA Regional Corporation (Fredericksburg, VA)
- …+ Assists other NDCAC personnel with problems or issues. + Supports the tiered Help Desk architecture. + Performs and conduct research of potential resolution of ... group of Alaska natives from one of the most remote and harshest environments in the United States. **For...at least five (5) years direct related experience in help desk and network support + A… more
- Marriott (Richmond, VA)
- …via email or chat to customer inquiries per department policy + Creates and updates Help Desk incident or service tickets as defined by department procedures and ... member of the IT Service Delivery organization, the support analyst provides first level hotel operations, functional, and technical...and follow-up for all customers who call into the Help Desk . + Maintains, reviews and complies… more
- Serco (Arlington, VA)
- …position and will require you to be 'onsite' some days and allow for remote work on other days (based on customer requirements). Successful applicants will reside in ... area, or Tidewater area of Virginia.** The Operations Research Analyst will report to the Director for Analytics, Cyber,...for "hybrid" work that will be both onsite and remote in one of our target areas (National Capital… more
- Serco (Arlington, VA)
- **Position Description** As a Business Process Analyst , you will support the Department of the Navy (DON) Process Improvement Office (PIO). **ACTIVE SECRET SECURITY ... days per week; three (3) days per week are remote work.** **In this role you will:** + Review,...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- Leidos (Reston, VA)
- …troubleshoot issues, and user management. *Support customer care and outreach for Help Desk support and problem solving. *Works independently on larger, ... Integration and Operations (EIO) Division is looking for an Operational Support Analyst to support the administration and maintenance of the Intelligent Logistics… more
- Serco (Norfolk, VA)
- …requires the ability to perform underway on Navy vessels and may permit occasional remote site work. This position will be performed primarily at Little Creek base. ... this role, you will: + Perform as a Data Analyst that supports NSWCCD in the review of acquisition...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- Serco (Arlington, VA)
- …at the Pentagon two (2) days per week; three (3) days per week are remote work.** **In this role, you will:** + Black Belt Certification from reputable certifying ... days per week; three (3) days per week is remote work. **Qualifications** **To be successful in this roll,...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- Aeyon (VA)
- …Additionally, the candidate will ensure the delivery of high-quality Tier 3 Help Desk support using generally accepted standards, principles, and processes. ... technical field (ie, Accounting, Finance, Business Administration, or another related field). Work Type: Remote Clearance Requirements: Secret Clearance Required more
- DLA Piper (Reston, VA)
- …from or providing support to multiple regional managers simultaneously. This position is remote and may require work across various time zones and may require ... needs of assigned region. **Location** This position can be remote . Candidates may be required on occasion to visit...regional territory. + Be the Subject Matter Expert to help provide legal billing surge support for several regional… more
- Marriott (Richmond, VA)
- …**Preferred:** + ITIL or Agile Safe Certification + Leadership experience in a Help Desk environment with experience in supporting application or IT ... all supported activities. + Create, manage, and monitor ongoing support training for analyst 's and coordinating training with other groups as needed. + Serve as… more
- RTX Corporation (Springfield, VA)
- …Springfield 8320 Alban Road Suite 100, Springfield, VA, 22150 USA Position Role Type: Remote At Raytheon, the foundation of everything we do is rooted in our values ... and a higher calling - to help our nation and allies defend freedoms and deter...secure world. Principal System Administrators, internally known as Principal Analyst , infrastructure Workplace Services, collaborate with a diverse team… more