- GovCIO (Richmond, VA)
- **Overview** GovCIO is seeking a Help Desk Analyst to support the Identity and Access Management (IAM) Program with the Department of Veterans Affairs (VA). ... The Help Desk Analyst supports the IAM Operations and Maintenance team by providing Tier 3 Help Desk and troubleshooting support to end users of the… more
- General Dynamics Information Technology (Quantico, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT. A career ... a meaningful part in improving how agencies operate. Our work depends on ** Help Desk Analyst Tier I** joining our IT Technology Development division within… more
- CACI International (Arlington, VA)
- Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... system ever deployed!" The CACI Team is looking for a JuniorTier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate will provide incident… more
- Enterprise Horizon Consulting Group (Yorktown, VA)
- …Job Description Enterprise Horizon Consulting Group is looking for a motivated Customer Support ( Help Desk ) Analyst to join our team and support our ... Under the oversight of the Customer Support Lead, the analyst 's responsibilities may include: + Monitoring the customer support...Active Secret Clearance is required. + Previous DoD customer support/ help desk experience is highly desired. +… more
- CACI International (Chantilly, VA)
- …**Preferred certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist **Clearance** ... or networking + BA/BS + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred + Ability to… more
- CACI International (Chantilly, VA)
- …storage **Preferred certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist What We ... Level II - Security + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred + Ability to… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle intricate ... Customer Support Analyst Reston, VA 20190 Security Clearance Requirement: TS/SCI...CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced… more
- System One (Fairfax, VA)
- IT Service Desk Analyst Location: Fairfax, VA Duration: Multi-Year Contract Salary: Negotiable MUST HAVE THE FOLLOWING CERTIFICATIONS: + HDI Service Desk ... desk . Minimum Education: College degree and HDI Service Desk Analyst certification and Microsoft DST or...workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically,… more
- American Pest (Richmond, VA)
- …Familiarity with Android and Apple phones + Experience with remote desktop applications and help desk software + Experience working closely with others in a ... you! We are currently looking for a dynamic IT Desk Support Analyst to join our quickly...of outstanding benefits! What You'll Get We want to help our employees build not just a great career,… more
- ManTech (Herndon, VA)
- …problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ordinary issues ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...seeking a motivated, career and customer-oriented **Tier 2 Service Desk Senior Analyst ** to join our team… more
- Carrington (Richmond, VA)
- …team and work remote, prefer someone living in PST zone.** The Treasury Wire Desk Analyst l will be responsible for assisting the Treasury department with ... requests, and related processes each day. Requires a second Analyst approval (at an Analyst level II...through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …resolve the question/s that the customer is asking + Enters, monitors, and updates help desk tickets in the call tracking system to track progress and ... (Tysons Corner) Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for...including email, chat, and phone + Experience using a Help Desk ticketing system such as Salesforce,… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- **Tier 1 Help Desk ** **Category:** Business Analysis (functional and technical) **Main location:** United States, Virginia, Lebanon **Position ID:** J0824-1125 ... Time **Position Description:** CGI Federal is seeking a business analyst to join a growing and dynamic program to...join a growing and dynamic program to provide client-facing Help Desk support to the Architect of… more
- CACI International (Arlington, VA)
- Financial Systems Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... is a future opening for a forecasted vacancy. As a **Government Financial Systems Analyst ** typically include: + Resolve user issues in Momentum as they arrive to… more
- Koniag Government Services (Alexandria, VA)
- …holidays, three weeks paid time off, and more. **Essential Job Functions:** DAI Help Desk and Financial Management Support (Objective 2). The following tasks ... Services company **,** is seeking a DAI Jr Financial Analyst with a Secret Clearance to support **KDS** and...needs of the objective: + Maintain, update and provide help desk operational manual. + Use a… more
- NANA Regional Corporation (Fredericksburg, VA)
- …+ Assists other NDCAC personnel with problems or issues. + Supports the tiered Help Desk architecture. + Performs and conduct research of potential resolution of ... Summary:** Synteras is looking for an Electronic Surveillance System Analyst to join our team supporting the Federal Bureau...at least five (5) years direct related experience in help desk and network support + A… more
- Koniag Government Services (Alexandria, VA)
- …holidays, three weeks paid time off, and more. **Essential Job Functions:** DAI Help Desk and Financial Management Support (Objective 2). The following tasks ... Services company **,** is seeking a DAI Sr Financial Analyst with a Secret Clearance to support **KDS** and...needs of the objective: + Maintain, update and provide help desk operational manual. + Use a… more
- KeenLogic (Alexandria, VA)
- …need to be escalated to Tier III support. Experienced understanding functions of the help desk system in order to enter customer-reported problems and requests ... currently looking for a talented and self-motivated Service Management Analyst with the ability to work in a challenging,...Testing Responsibilities include: + Assist the team with taking help desk calls, emails, and support to… more
- CACI International (Reston, VA)
- …the end user. + Maintain a working knowledge of customer systems and current Help Desk processes and procedures. + Develop test scenarios and documentation. ... Business Systems Analyst Job Category: Information Technology Time Type: Full...execute their vital mission. How does the opportunity to help improve the accuracy, reliability, and capabilities of a… more
- Serco (Crystal City, VA)
- …F-35 program, to include development, production, and sustainment. Our Technical Planning Analyst , located in Crystal City, Arlington, VA, supports the F-35 JPO ... for all elements of the F-35 Air System. Our Tech Planning Analyst supports FCAT in leading, identifying, maturing, informing, and transitioning capability candidate… more