- SAIC (Arlington, VA)
- …the growing demands within the Department of Defense, SAIC is seeking a highly skilled and dynamic Help Desk Service Team Manager, Team 3 Lead to ... support Tier 0/1 Service Desk for our Digital and AI Team as we embark on a large initiative to lead the design and operate integrated Enterprise IT… more
- General Dynamics Information Technology (Arlington, VA)
- …requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP DESK ... Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help Desk Support,Remedy… more
- General Dynamics Information Technology (Arlington, VA)
- …Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service , Help Desk ... turn into opportunity. And our work depends on a Help Desk Specialist joining our team... team that supports and operates a 24x7x365 Service Desk . + Ability to support a… more
- Epsilon, Inc (Quantico, VA)
- ** Help Desk Technician I** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing ... Technology services for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing. **An average… more
- Leidos (Stafford, VA)
- … desk providing quality and timely support to over 3000 end-users oOversee the help desk team in providing timely and effective support to users, ... Security Sector is looking for a Help Desk Manager to join our team in...identifying areas for improvement and implementing strategies to enhance service quality and user satisfaction oProvide IT hardware/software support… more
- CACI International (Norfolk, VA)
- Help Desk Specialist Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... program supporting NAVSEA 03D3 Digital Program Office as a Help Desk Support Specialist supporting the Navy...Set up user profiles and reset passwords + Fulfill service level standards for response time and quality +… more
- ManTech (Chantilly, VA)
- …Desk , ensuring a seamless and efficient customer experience. + Lead and manage a team of Service Desk technicians. + Identify and implement opportunities ... service desks similar in size, scope, and complexity. + ITIL v4 Practitioner: Service Desk certification. + Active Help Desk Institute Support Center… more
- NuAxis Innovations (Vienna, VA)
- … Support Technician** for a Part-Time position. **Job Summary:** The Help Desk Support Technician provides front-line Service Desk functions and ... ** Help Desk Support Technician Intern** Location...associate degree preferred **Experience:** 1-2 years of experience in service desk environment. **Knowledge Requirements:** + Understanding… more
- General Dynamics Information Technology (Chantilly, VA)
- …is no challenge we can't turn into opportunity. And our work depends on a ** Help Desk Technician** joining our team to support **our government client's** ... a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service...* Comprehensive health and wellness packages * Internal mobility team dedicated to helping you own your career *… more
- Chenega Corporation (Arlington, VA)
- …departments as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance ... Tier 1 Help Desk Analyst Arlington, VA ....(MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by… more
- GovCIO (Richmond, VA)
- …**Qualifications** + Bachelor's with 8+ years (or commensurate experience) + 8+ years leading help desk and service desk teams. Required Skills ... **Overview** GovCIO is currently hiring for a Help Desk Manager. The Help...and new products in development projects. Manages a project team comprised of a multidisciplinary staff. Reviews, manages and… more
- MPR Associates (Alexandria, VA)
- …engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team . If you are seeking a unique, ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve...Analyst will thrive as an integral part of a team whose efforts support company objectives. This position may… more
- Koniag Government Services (Chantilly, VA)
- …for an excellent communicator with management consulting skills and familiar with Service Desk operations to lead a team of Tier 1 Technicians and Functional ... client's portfolio of activities. They then take action to help the team deliver that value. Prior...service desk operations and delivering high-quality service . + Strong leadership and team management… more
- Alliance Defending Freedom (Lansdowne, VA)
- …out their faith. Please review our Statement of Faith and Doctrinal Distinctives. Senior Help Desk Specialist Alliance Defending Freedom is looking for a highly ... skilled Senior Help Desk Specialist to join us in...Specialist, you are a vital part of the IT Team . In this role, you are responsible for investigating,… more
- Distributed Solutions Inc. (Reston, VA)
- Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking Help Desk Technicians. DSI is a growing small business dedicated to providing superior automation ... skills, lifelong learning habits, and effective presentation skills to help team members and clients understand issues,...Active TS/SCI with polygraph + Proven experience as a help desk technicianor other customer support role.… more
- Leidos (Stafford, VA)
- **Description** The Leidos National Security Sector is looking for a Help Desk Lead, contingent upon contract award, to join our team in the Quantico, VA ... will serve as the lead worker for the 3-tier Help Desk component of the Operations and...our Stafford, VA office. At Leidos, you'll join a team of innovators tackling some of the world's most… more
- Koniag Government Services (Winchester, VA)
- …self-motivated individual with a **Top-Secret Clearance** to perform the duties of a ** Help Desk Technician** to support **ATS** and our government customer ... and more. **Position Overview:** This position is for a Help Desk Technician to support the FBI's...technician will also be an integral part of the team in providing support to the user base. **Essential… more
- Koniag Government Services (Chantilly, VA)
- …for an excellent communicator with management consulting skills and familiar with Service Desk operations to lead a team of Tier 1 Technicians. Our ideal ... client's portfolio of activities. They then take action to help the team deliver that value. Prior...functions, acting as a primary ticket solver within the team . + Assist other Service Desk… more
- Cayuse Holdings (Richmond, VA)
- …reduced cost, increased profitability and accelerated time to market. **Primary Focus** Help Desk Agent provides customer service solutions within ... - USD $17.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1799/ help - desk -agent/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** _US-_ **ID** _2024-1799_ **Category** _Customer Service… more
- Distributed Solutions Inc. (Reston, VA)
- Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking a Help Desk Lead. DSI is a growing small business dedicated to providing superior automation tools ... critical thinking skills, lifelong learning habits, and effective presentation skills to help team members and clients understand issues, opportunities, and… more