- Chenega Corporation (Arlington, VA)
- …information system account holders IAW AR 25-2 and local requirements. Coordinate with the Help Desk and applicable POCs for all G-2 information system access ... Overview Intermediate Information Security Specialist Arlington, VA Are you ready to enhance...Bachelor of Arts/Science degree preferred5+ years of experienceIAM Level II following DoD 8570.01-MActive TS/SCI clearance Knowledge, Skills, and… more
- Global Resource Solutions (VA)
- …seeking an enthusiastic, motivated, detail orientated, and talented individual for the position of Help Desk Specialist II . Job Description: Summary: The ... Help Desk Specialist II provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** **- TS/SCI** ... **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist ...many incidents during the first contact, or at Tier I/ II . Efficiently escalates incidents to Tier III when required.… more
- General Dynamics Information Technology (Arlington, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... operate. At GDIT, people are our differentiator. As a ** Help Desk Specialist ,** you will...assurance and cybersecurity IT services to the F-35 Lightning II Joint Program Office (JPO). Our services include program… more
- TEKsystems (Charlottesville, VA)
- …of a customer self- help capability Enterprise Req Skills Job Title Service Desk Specialist Top Skills Details 1) Active TS/SCI clearance (verify in JPAS) ... Duration Unit Month(s) Product Contract Req Description Description Service Desk Specialist : * Provides first contact and...at Tier I. Efficiently escalates incidents to higher Tier II or Tier III when required * Documents incident… more
- IT Partners,Inc (Herndon, VA)
- …The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics ... Computer User Support Specialist Mechanicsburg, PA, Kittery, ME, or Remote, Full.... Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer… more
- Node.Digital (Arlington, VA)
- …operations, production, and test environments. Responsibilities: * Supports and provides Tier I ( Help Desk ) and Tier II (Escalation) problem identification, ... Tier 1 Technician/ Specialist Location: Arlington, VA Must have Top Secret...support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed troubleshooting and root… more
- Koniag Government Services (Arlington, VA)
- …technologies. + Ability to use qualitative and quantitative techniques to evaluate help desk program effectiveness. + Specialized knowledge of Microsoft software ... Services company **,** is seeking a part time Helpdesk Specialist - Intermediate with an active Seret clearance to...and strategies that govern the planning and delivery of help desk services. + Working knowledge of… more
- Chenega Corporation (Arlington, VA)
- …system account holders IAW AR 25-2 and local requirements. + Coordinate with the Help Desk and applicable POCs for all G-2 information system access coordination ... **Req ID:** 30730 **Summary** **Intermediate Information Security Specialist ** **Arlington, VA** Are you ready to enhance...preferred + 5+ years of experience + IAM Level II following DoD 8570.01-M + Active TS/SCI clearance **Knowledge,… more
- UIC Government Services and the Bowhead Family of Companies (Dahlgren, VA)
- …computer hardware, software and peripheral equipment. + Log, monitor and track all IT Help Desk request from personnel and follow up on completed task utilizing ... **Overview** COMPUTER SPECIALIST : (RDTE) Bowhead has a job opening for...mobile IT) + DoD 8570 Information Assurance Technical Level II certification preferred (A+, Netowrk +, or Security +)… more
- ASM Research, An Accenture Federal Services Company (Manassas, VA)
- …experience; requirements development, programming, software testing, technical writing, customer call support ( Help Desk ). **Key Skills Required** : + 3 to 5 ... Performance Testing **Other Job Specific Skills** + Knowledge of CMMI Level II /III, IEEE or other software development standards, SDLC Methodologies, and automation… more
- CACI International (Chantilly, VA)
- …certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist What We Can Offer You: - ... helpdesk support and or networking + Current IAT Level II - Security + Customer service and/or support experience...+ Customer service and/or support experience working in a Help Desk , Service Desk , or… more
- KeenLogic (Alexandria, VA)
- …need to be escalated to Tier III support. Experienced understanding functions of the help desk system in order to enter customer-reported problems and requests ... experience + User Acceptance Testing Responsibilities include: + Assist the team with taking help desk calls, emails, and support to team members as needed. Act… more
- IT Partners,Inc (Herndon, VA)
- …The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics ... domain. The User Support Specialist will respond to trouble tickets, provide recommendations, troubleshooting.... Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer… more
- IT Partners,Inc (Herndon, VA)
- …The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics ... domain. The User Support Specialist will respond to trouble tickets, provide recommendations, troubleshooting.... Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions . Exceptional customer… more
