- Cayuse Holdings (Reston, VA)
- …- USD $90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/ help - desk - support - service -specialist ... Service Center Technicians in direction of providing the utmost support . + The Service Center Technician IV shall manage and document customer support … more
- NuAxis Innovations (Vienna, VA)
- … Support Technician** for a Part-Time position. **Job Summary:** The Help Desk Support Technician provides front-line Service Desk functions and ... ** Help Desk Support Technician...associate degree preferred **Experience:** 1-2 years of experience in service desk environment. **Knowledge Requirements:** + Understanding… more
- General Dynamics Information Technology (Arlington, VA)
- …cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP DESK SPECIALIST WILL ... Family:** Help Desk **Skills:** Computer Support , Help Desk Support ,Remedy...services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. + Simulates… more
- Excentium (Falls Church, VA)
- …Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small ... US Citizenship LOCATION: Falls Church, VA Responsibilities: + The Help Desk Specialists will provide support... for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- General Dynamics Information Technology (Arlington, VA)
- … **Skills:** Customer Service , Help Desk Operations,IT Service Desk ,IT Troubleshooting,Technical Support **Certifications:** Security+, CE - ... And our work depends on a Help Desk Specialist joining our team to support ...support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations,… more
- Epsilon, Inc (Quantico, VA)
- …aforementioned conditions. + Must have 1 year of demonstrated help desk , desk side or similar technical support experience. + DOD 8570 IAT Level II ... ** Help Desk Technician I** **Who is...for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing.… more
- Leidos (Stafford, VA)
- …serve as the help desk manager for the 3-tier Help Desk component of an Operations and Support Services program. This role requires daily onsite ... the ongoing daily operations of the help desk providing quality and timely support to...service quality and user satisfaction oProvide IT hardware/software support to law enforcement agencies based in the US… more
- CACI International (Norfolk, VA)
- …contractor on a growing program supporting NAVSEA 03D3 Digital Program Office as a Help Desk Support Specialist supporting the Navy Maintenance and ... Help Desk Specialist Job Category: Service Contract...**- High School diploma and 2+ years of technical support experience** + ** Help Desk … more
- General Dynamics Information Technology (Chantilly, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD), Help Desk Support ,Technical Support **Certifications:** Security CE ... And our work depends on a ** Help Desk Technician** joining our team to support ...a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service… more
- ManTech (Chantilly, VA)
- …+ ITIL v4 Practitioner: Service Desk certification. + Active Help Desk Institute Support Center Manager (HDI-SCM) certification. **Desired ... The Service Desk Experience Manager (SDXM) will...skills. The SDXM is responsible for leading teams of support personnel and identifying opportunities to enhance the customer… more
- Chenega Corporation (Arlington, VA)
- …departments as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance ... Tier 1 Help Desk Analyst Arlington, VA ....core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join… more
- SAIC (Arlington, VA)
- …Department of Defense, SAIC is seeking a highly skilled and dynamic Help Desk Service Team Manager, Team 3 Lead to support Tier 0/1 Service Desk ... relationships, driving operational excellence, and fostering continuous improvement across all service areas. Core Responsibilities: + Provides technical support … more
- MPR Associates (Alexandria, VA)
- …and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more complex ... consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT...+ Coordinates with hardware and software vendors to request service and support with products. + Provides… more
- GovCIO (Richmond, VA)
- …**Qualifications** + Bachelor's with 8+ years (or commensurate experience) + 8+ years leading help desk and service desk teams. Required Skills ... **Overview** GovCIO is currently hiring for a Help Desk Manager. The Help...plans project lifecycle deployment. + Supervises professional and technical support personnel performing in their regular disciplines. + Schedules… more
- Koniag Government Services (Chantilly, VA)
- …**Good to have, but not required:** + Experience working in a call center or Help Desk and Support center organization, providing users' support ... a Koniag Government Services company **,** is seeking a Help Desk Technician with a Top- Secret...experience. + Collect incident information through customer conversation and self- service support tools. + Conduct initial assessment,… more
- System One (Arlington, VA)
- …or Green Card Required Technology Service is looking to hire a Tier-1 Help Desk Analyst to respond to phone, portal, email submitted Incident and Request ... - power user) and T3 (expert product and service support - engineers, architects) teams. +... service skills, excellent communications skills and recent Help Desk experience. + ServiceNow ticketing system… more
- General Dynamics Information Technology (Chantilly, VA)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support ,Technical Support ,Troubleshooting,Writing ... to solve complex IT issues while delivering outstanding customer service . Ensure the safety and security of our nation...Record events, problems, status information, and resolutions in the help desk system. + Assist with manual… more
- Koniag Government Services (Winchester, VA)
- …Responsibilities & Duties may include, but are not limited to:** + Deliver quality help desk support services to a geographically dispersed customer base ... a **Top-Secret Clearance** to perform the duties of a ** Help Desk Technician** to support ...training to a user base + Excellent communication, customer service and organizational skills + Must be fully fluent… more
- Koniag Government Services (Chantilly, VA)
- …**Koniag Technology Solutions,** a Koniag Government Services company **,** is seeking a Service Desk Program Manager with a Top-Secret Clearance to support ... excellent communicator with management consulting skills and familiar with Service Desk operations to lead a team...client's portfolio of activities. They then take action to help the team deliver that value. Prior or current… more
- Alliance Defending Freedom (Lansdowne, VA)
- …out their faith. Please review our Statement of Faith and Doctrinal Distinctives. Senior Help Desk Specialist Alliance Defending Freedom is looking for a highly ... skilled Senior Help Desk Specialist to join us in...are responsible for investigating, diagnosing, and resolving advanced technical support issues for the ministry. This individual serves as… more