- General Dynamics Information Technology (Charlottesville, VA)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** ... **- TS/SCI** **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist - Intermediate** with GDIT. A career in… more
- Cayuse Holdings (Reston, VA)
- …- USD $90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/ help - desk - support - service -specialist ... Service Center Technicians in direction of providing the utmost support . + The Service Center Technician IV shall manage and document customer support … more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- …Friday, (7am - 3pm, 8am - 4pm, or 9am - 5pm) Eastern Time * Help desk , customer service , and support experience with problem solving CGI is required by ... join a growing and dynamic program to provide client-facing Help Desk support to the...our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the… more
- TQI Solutions, Inc. (Norfolk, VA)
- … experience. + Minimum one (1) year job-related experience providing IT Help Desk / Service Desk support . Skills needed: + Experience with, and ... are rewarded and valued! TQI Solutions is currently seeking a team-minded IT Customer Support Specialist who is ready to join our Team. This position will provide … more
- General Dynamics Information Technology (Arlington, VA)
- …cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP DESK SPECIALIST WILL ... Family:** Help Desk **Skills:** Computer Support , Help Desk Support ,Remedy...services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. + Simulates… more
- General Dynamics Information Technology (Quantico, VA)
- …Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,IT Help Desk ,Remedy Help ... resolve technical problems and answer queries by telephone or self- service ticket in support of internal and/or...Secret clearance. + **Required Experience:** 2+ years of IT support experience in a Help Desk… more
- Excentium (Falls Church, VA)
- …Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small ... US Citizenship LOCATION: Falls Church, VA Responsibilities: + The Help Desk Specialists will provide support... for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- Koniag Government Services (Chantilly, VA)
- …**Koniag IT Systems, LLC,** a Koniag Government Services company **,** is seeking a Help Desk Manager to support **KITS** and our government customer. ... more. Koniag Government Services is seeking a highly skilled Help Desk Manager to support ... Service Now and Salesforce. + Write all help desk workflows and configure the tool… more
- V2X (Springfield, VA)
- …respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support our government customer ... more years of experience working in an enterprise IT Service Desk or Help ...in the following Information Technology Infrastructure Library (ITIL) modules: Service Operation, Operational Support and Analysis, and/or… more
- EMCOR Group (Dulles, VA)
- … to all computer users employed by the Dulles + branch office. + First line of technical support for all Help Desk calls. + Track and enter all Computer ... **Description** **Essential Duties and Responsibilities:** The responsibilities of the Help Desk Administrator include, but are not limited to, the below. **… more
- CACI International (Ashburn, VA)
- …* * * **The Opportunity:** CACI's Agile Solution Factory (ASF) is hiring an experienced Help Desk Specialist to support a Customs and Border Protection (CBP) ... satisfaction. + Lead initiatives to improve help desk processes, efficiency, and customer service quality....of degree) + Experience using a service desk ticketing system. + Experience providing advanced support… more
- V2X (Springfield, VA)
- …+ Experience + Shall have 1 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience providing ... respect, responsibility, and professionalism. We are hiring a great opportunity for a Service Desk Specialist - Top Secret clearance. This position will be… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …database management, and operating system administration. + Assist in help desk operations and provide excellent customer-facing support . + Develop and ... We are currently seeking a highly skilled and versatile Service Desk Deputy Lead to join our...System Administration (Linux/Unix preferred, Windows experience also valuable) + Help Desk Customer Support +… more
- General Dynamics Information Technology (Falls Church, VA)
- …(T3) **Job Family:** Help Desk **Skills:** End User Support ,Group Problem Solving,Information Technology (IT) Services,IT Service Desk ,People ... latest technologies to advance the mission as an **IT Service Desk Manager** with GDIT. Your work...ITIL v4 expertise to proactively track, monitor, and improve service delivery and end user support at… more
- Koniag Government Services (Chantilly, VA)
- …**Good to have, but not required:** + Experience working in a call center or Help Desk and Support center organization, providing users' support ... a Koniag Government Services company **,** is seeking a Help Desk Technician with a Top- Secret...experience. + Collect incident information through customer conversation and self- service support tools. + Conduct initial assessment,… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance:...for every call answered. + Ability to provide Mobile Support , adding and deleting users to the client network as ... Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. +...+ Ability to assist clients with hardware and software support via telephone. + Coordinate with team to ensure… more
- NANA Regional Corporation (Suffolk, VA)
- …concise manner to non-technical users. **Qualifications** + Secret Clearance. + Experience in a help desk or technical support role. + Familiarity with ... **Overview** Akima Systems Engineering (ASE)is seeking a skilled Help Desk Operator to join our...our team. The ideal candidate will provide expert customer service and technical support to resolve issues,… more
- Alliance Defending Freedom (Lansdowne, VA)
- …out their faith. Please review our Statement of Faith and Doctrinal Distinctives. Senior Help Desk Specialist Alliance Defending Freedom is looking for a highly ... skilled Senior Help Desk Specialist to join us in...are responsible for investigating, diagnosing, and resolving advanced technical support issues for the ministry. This individual serves as… more
- Distributed Solutions Inc. (Reston, VA)
- …Experience: Required Experience: + Active TS/SCI with polygraph + Proven experience as a help desk technicianor other customer support role. + Tech savvy ... Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking Help Desk Technicians. DSI is a...Technician is responsible for providing professional and efficient helpdesk support . A strong customer service mindset is… more
- ManpowerGroup (Norfolk, VA)
- …M365 User Operations** to join their team in **Norfolk, VA** . **Job Title: L1 Support for Service Desk and Helpdesk** **Location: Norfolk, VA** **Contract ... and problem resolution. **3) Remote Assistance:** a) Use remote help tools to provide support and troubleshooting... support requests. **9) Performance Monitoring:** a) Monitor support metrics and KPIs to ensure high-quality service… more