- SMX (Dahlgren, VA)
- Senior Help Desk Specialist (4406)at SMX(View all jobs) (https://www.smxtech.com/careers/) Dahlgren, VA SMX is looking for a highly motivated Senior Help ... Center Dahlgren Division (NSWCDD) in Dahlgren, VA. The Senior Help Desk Specialist will provide...Assist in the installation, configuration, and maintenance of IT systems and equipment in support of the NSWCDD customer… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …to the agencies evolving business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced technical support for escalated ... complex hardware, software, and network issues. The Tier 2 Specialist partners with Tier 1 staff to improve first-call...with Tier 3 and engineering teams for problem resolution, system upgrades, and long-term corrective actions. + Manage incident… more
- M. C. Dean (Vienna, VA)
- …for the better. We are seeking a ** Help Desk System Specialist ** to join our **Security and Electronic Systems (SES)** business Unit. As part of ... or + Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and Desktop Support… more
- EPS Corporation (Dahlgren, VA)
- …candidate will be a motivated, detail-oriented professional with hands-on experience using enterprise-level help desk systems and a commitment to delivering ... Customer Technical Support Specialist ( Help Desk ) -...incidents, service requests, and problem resolutions accurately within the help desk system . + Escalate… more
- TekSynap (Dahlgren, VA)
- **Responsibilities & Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist ( Help Desk ).** The Senior Customer Technical ... Support Specialist ( Help Desk ) serves as Key Personnel under...service requests and incidents using enterprise help desk tools. The incumbent ensurestimelyandaccurateproblem resolution, system … more
- Alaka'ina Foundation Family of Companies (Arlington, VA)
- IT Support Specialist ( Help Desk ) Location VA - Arlington Job Code 13557 # of openings 1 Apply Now ... of Companies (FOCs) is looking for an IT Support Specialist ( Help Desk ) to support...policies, procedures and standards to ensure compliance with information systems goals and policies. + Complies with security procedures… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...incident tracking system . **Other Job Specific Skills** + Excellent customer service… more
- ABC Imaging (Annandale, VA)
- …and Shanghai. One Stop Solution. We are currently seeking a proactive and experienced IT Help Desk Support Specialist who can become an integral member of ... and Windows based computers and servers + Install operating systems , migrations, upgrades, etc. + Install and maintain virtual...setup for users accesses + Basic knowledge of camera systems and access point + Identifying technical problems and… more
- NANA Regional Corporation (Herndon, VA)
- We are seeking an IT Support Specialist I ( Help Desk Technician) at our corporate office in Herndon, VA. This is an entry level position. The position will ... support for on- and off-site users with equipment running Windows 10 operating systems and Office 365 applications. + Answering phone requests and assisting users… more
- GovCIO (Alexandria, VA)
- **Overview** GovCIO is currently hiring for a SIPR Service Desk Specialist . This position is located in Alexandria, VA and is an on-site position. ... USD $74,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7205/sipr-service- desk - specialist /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-VA-Alexandria_ **ID** _2025-7205_ **Category** _IT… more
- Steampunk (Mclean, VA)
- **Overview** We are looking for a **Service Desk Functional Analyst** to help with the configuration, optimization, and continuous improvement of our service ... cross-functional process improvement initiatives + Experience with APIs and integrating service desk platforms with HR, IT, and business systems + Background… more
- Insight Global (Richmond, VA)
- Job Description Insight Global is looking for a Help Desk Technician to join our top chemical client. The work authorization is not specialist and the salary ... of prior helpdesk experience Basic troubleshooting experience Experience using any ticketing system (client uses Manage engine Service Desk +) Ability to provide… more
- Koniag Government Services (Chantilly, VA)
- Arlluk Technology Solutions, LLC, a Koniag Government Services company, is seeking a Help Desk Technician to support ATS and our government customer. This is a ... include, but are not limited to:** + Deliver quality help desk support services to a customer...business process, or user training. + Communicate frequently with system users, via email and phone, in an effort… more
- Exeter Government Services, LLC (Newport News, VA)
- …This contract consists of four distinct areas: Analysis, Reviews, Training, and Tier 2 help desk support. Preference in hiring will be afforded to applicants ... Information Systems Training Specialist - Intermediate Labor...Training and Doctrine Command (TRADOC) Proponent Office-Army Training Information System (T PO ATIS) . TPO ATIS supports the… more
- The Hershey Company (VA)
- *Location:* Stuarts Draft Plant * Job Summary*: The Assoc Specialist System Support will provide technical support at the plant level, acting as the first ... test, and support platforms and products. Additionally, the Assoc Specialist System Support will coordinate support for...manage user accounts as required. Work with corporate IT Help Desk . * * Disaster Recovery*: Ensure… more
- TekSynap (Springfield, VA)
- …tasks and must be able to perform the following additional duties: + Analyzing system requirements and ensuring that systems will be securely integrated with ... current applications. + Installing, configuring, and testing IT systems including servers, hardware and software upgrades, and other...communication skills. **Overview** We are seeking a Senior IT Specialist /Service Desk Lead to join our team… more
- EPS Corporation (Dahlgren, VA)
- …Federal, or DoD environments. + Troubleshoot, diagnose, and resolve complex issues using help desk systems such asBMC RemedyorServiceNow. + Escalate issues ... Senior Customer Technical Support Specialist - (755) Share this job as a...will have a strong background in Federal or DoD help desk environments and a proven track… more
- Chenega Corporation (Springfield, VA)
- …+ Responsible for providing technical training and support to Help Desk agents related to computer systems , hardware, or software + Respond ... **Req ID:** 38318 **Summary** **Lead Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance...or route user support calls to the appropriate IT Help Desk + Attempt First Call Resolution… more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... **Req ID:** 38585 **Summary** **Junior Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance your skills and build your career in a rapidly evolving… more
- Johnson, Mirmiran, and Thompson Inc. (Virginia Beach, VA)
- …in computer related field, or equivalent experience + 2+ years in an IT help desk or technical support role Preferred Experience + Relevant certifications (eg, ... technology services and solutions provider, has an opening for a Computer Support Specialist . The Computer Support Specialist will provide technical support to… more