- HEPCO, Inc. (Bull Run, VA)
- …Preferred Qualifications: Proven Track Record: Demonstrated experience in a help desk or technical support role focusing on providing high-quality ... Our client is seeking a highly skilled and motivated Help Desk Specialist to serve as the...Matter Expert (SME) for their program. The HDS provides technical support to users by resolving hardware,… more
- COOLSOFT (Richmond, VA)
- Help Desk Networking Technical Support Analyst (Jobs in North Chesterfield, VA) Requirement id 152254 Job title Analyst Job location in North ... Chesterfield, VA Skills required Help Desk , Excellent Communication Skills, MS Office...Desk , Excellent Communication Skills, MS Office Suite, Networking Technical Support Open Date 10-Mar-2025 Close Date… more
- NVR (Reston, VA)
- …experience. Qualifications: + At least 2 years of IT experience. + Experience with a Help Desk technical support team. + Hardware experience with ... Help Desk Technician Job Category Information...great service and your problem-solving skills makes you a technical support mainstay. Primary Responsibilities: + Provide… more
- General Dynamics Information Technology (Chantilly, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD), Help Desk Support , Technical Support **Certifications:** Security ... And our work depends on a ** Help Desk Technician** joining our team to support ...completion of all tasks in assigned projects. + Provides technical support and troubleshooting to network, desktop,… more
- TekSynap (Reston, VA)
- …We are seeking a Help Desk Specialist II to provide technical support for our customer Defense Threat Reduction Agency (DTRA) at their Reston, ... and contractor personnel + Provide end-user software and application support + Provide technical assistance and customer...Must be able to lift 50 lbs. + The Help Desk Specialist will gather feedback directly… more
- Arena Technical Resources, LLC (Manassas, VA)
- …Must be authorized to work in the US JOB DESCRIPTION The Help Desk Specialist provides technical support to users by resolving hardware, software, ... Diploma - Proven Track Record: Demonstrated experience in a help desk or technical support role focusing on providing high-quality service and solving… more
- General Dynamics Information Technology (Arlington, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support , Help Desk Support ,Remedy Help Desk ... & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP ...Secret clearance + **Required Experience:** 5 years + **Required Technical Skills:** Help Desk Tier… more
- Shenandoah University (Winchester, VA)
- …technologies. Primary Responsibilities: + Lead and manage the IT Help Desk team to provide exceptional support across the university, ensuring timely ... and effective resolution of technical issues. + Oversee ticket management and tracking through...mentor work study students within the Help Desk team, providing guidance, training, and support … more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service ... support for other IT service management functions. The Help Desk Support Techwill: +...to customer requirements + Provide expert and second tier technical support for the installation and repair… more
- Leidos (Stafford, VA)
- …serve as the help desk manager for the 3-tier Help Desk component of an Operations and Support Services program. This role requires daily onsite ... the ongoing daily operations of the help desk providing quality and timely support to... desk team in providing timely and effective support to users, troubleshooting technical issues, and… more
- General Dynamics Information Technology (Quantico, VA)
- …None **Job Family:** Help Desk **Skills:** Help Desk Operations, Help Desk Support ,Ticketing Systems **Certifications:** Security+ CE ... incidents + Consult with the user community to resolve technical problems and answer queries by telephone or self-service...Secret clearance + **Required Experience:** 5+ years of IT support experience in a Help Desk… more
- Leidos (Chantilly, VA)
- … technical support specialists, overseeing the day-to-day operations of a help desk , ensuring timely and effective resolution of user issues by managing ... team in exceeding expectations + Monitor help desk performance metrics, analyze trends in user support...causes. + Develop partnerships with cross functional teams to help improve and shape how Technical Helpdesk… more
- MSys Inc. (Richmond, VA)
- Job summary: Title: Help Desk Support -Onsite Location: Richmond, VA, United States Length and terms: Long term - W2 or C2C Position created on 03/12/2025 ... interview Description: + Virginia State Police is seeking a support analyst to assist agency personnel in their interaction...Assist with escalating highly impactful tickets with the VITA help desk . Typically, tickets will be related… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA ....to reduce user problems. + Provide local and remote Technical Support Services for end user ... core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join..., Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret… more
- CGI Technologies and Solutions, Inc. (VA)
- **DAI Help Desk Support - Journeyman**... to OCFO's Financial Systems and Data team. 5. ** Technical and Analytical Support :** - Complete and ... DAI Business Process and Architecture materials, including SOPs and desk guides. - Support System Change Request...materials, including SOPs and desk guides. - Support System Change Request processes, including documentation and tracking.… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …1 year experience as a help desk supervisor or 2 years as a help desk lead + Solid technical and troubleshooting skills + Candidate must have ... continuous service delivery demands. The Technical service desk supervisor will create tickets, support medical... or IT experience for degree) + 3 years Help Desk or IT experience + At… more
- Koniag Government Services (Chantilly, VA)
- …**Good to have, but not required:** + Experience working in a call center or Help Desk and Support center organization, providing users' support ... a Koniag Government Services company **,** is seeking a Help Desk Technician with a Top- Secret...Desk Technician with a Top- Secret Clearance to support **KTS** and our government customer in Chantilly, VA.… more
- Leidos (Stafford, VA)
- …VA area. You will serve as the lead worker for the 3-tier Help Desk component of the Operations and Support Services program. This role requires daily onsite ... **Description** The Leidos National Security Sector is looking for a Help Desk Lead, contingent upon contract award, to join our team in the Quantico,… more
- Distributed Solutions Inc. (Reston, VA)
- …Experience: Required Experience: + Active TS/SCI with polygraph + Proven experience as a help desk technicianor other customer support role. + Tech savvy ... Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking Help Desk Technicians. DSI is a...Technician is responsible for providing professional and efficient helpdesk support . A strong customer service mindset is the key… more
- General Dynamics Information Technology (Arlington, VA)
- …Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware,Customer Service,Phone Support , Technical ... **Required Experience** : 1+ years of related experience on Service Desk **Required Technical Skills** : IT experience supporting Help / Service Desk … more
