- DT Professional Services (Norfolk, VA)
- Job Summary: DT Professional Services is seeking an IT Customer Support Specialist to provide installation, configuration, testing, and technical support ... Active Directory user accounts + Will Issue Gov reviewed IT Assets to OPTEVFOR personnel and receive back ...Security clearance is required + 3 years' experience with Customer Service Support + Experience… more
- CoSolutions, Inc. (Virginia Beach, VA)
- …specializing in IT , software engineering, cyber IT , intelligence support , customer service and mission critical training. CoSolutions, an ... critical customer support team working in a Customer Service Center providing Navy sailors, recruits, reservists, retirees and their families with… more
- Advantage SCI (Reston, VA)
- …accurate and timely manner. Additionally, this support requires experienced and professional Customer Service , IT Systems Support Specialists to have ... ASCI has an upcoming opportunity for a full-time experienced Customer Service , Personnel Security Specialist for our...experience in the Personnel Security Field. This individual shall support the Personnel Security Division Service Desk… more
- CACI International (Arlington, VA)
- …and maintain service delivery process and procedures, recommending customer service and IT process support enhancements, ensuring all services ... a standardized onboarding approach for Tier 0 and 1 service support . Candidates will be responsible for... Support and engage with the DHS HQ customer frequently to provide status on specific ticket escalations,… more
- CACI International (Arlington, VA)
- …and maintain service delivery process and procedures, recommending customer service and IT process support enhancements, ensuring all services ... a standardized onboarding approach for Tier 2 & 3 service support . Candidates will be responsible for... Support and engage with the DHS HQ customer frequently to provide status on specific ticket escalations,… more
- PwC IT Services Co. (Richmond, VA)
- …to identify and communicate non-standard or non-compliant configurations; + Opening and managing support cases on the CyberArk customer portal; + Adhering to all ... intellectual assets. This position will be part of PwC IT Services (US) LLC, a member of the PwC...wide impact communications; and, + Adhering to operational and service level agreements for the teams support /assignment… more
- TQI Solutions, Inc. (Norfolk, VA)
- …where your contributions are rewarded and valued! TQI Solutions is currently seeking a team-minded IT Customer Support Specialist who is ready to join our ... or SSCP Experience: + Three (3) years of related IT customer support /distance support...experience. + Minimum one (1) year job-related experience providing IT Help Desk/ Service Desk support .… more
- Koniag Government Services (Arlington, VA)
- …of "Vancouver" or later + Demonstrated hands-on experience in IT service management and enterprise applications support within a Microsoft environment. + ... Subject Matter Specialist with a Secret Clearance to support **PAC** and our government customer in...BI, SharePoint, Forms, Planner, Teams and Power Automate + IT Service Management (ITIL) + SharePoint Designer… more
- United States Fleet Forces Command (Naval Base, VA)
- Summary You will serve as an INFORMATION TECHNOLOGY SPECIALIST (NETWORK/ CUSTOMER SUPPORT ) in the INFORMATION MANAGEMENT DIVISION of TASK FORCE 82. ... solutions for network related issues. You will assist in ensuring proper IT check in/checkout procedures are followed. You will be responsible for overseeing… more
- General Dynamics Information Technology (Fairfax, VA)
- …is seeking an Experienced Regional IT Support Lead to provide enterprise-wide IT regional customer support for one of the world's premier public ... **RESPONSIBILITIES:** + Serve as the leader for regional management IT Support working in coordination with the...+ Develop mechanisms for tracking progress, assess performance of IT service requests via customer … more
- Volvo Group (Dublin, VA)
- …is to achieve total end-user satisfaction for technical issues by possessing exceptional customer service skills, willingness to travel & work overtime, and most ... Senior Support Specialist IT - Infrastructure Location:...highly motivated with a strong sense of urgency and customer service mindset * ITIL certification or… more
- Amazon (Arlington, VA)
- …service requests for Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Engineer will be customer focused and motivated by ... join our IT Services organization as an IT Support Engineer. IT ...troubleshooting, deployment and liquidation experience - 1+ years of IT client, server, and network service delivery… more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking an ** IT Service Desk Analyst** to support the Navy's Service Management, Integration and Transport Program (SMIT) at the ... primary focus + May escalate complex problems to higher-level IT support specialists and experts if they...environment + Outstanding analytical, problem solving skills, and excellent customer service + Excellent Interpersonal, written, and… more
- General Dynamics Information Technology (Falls Church, VA)
- …Desk **Skills:** End User Support ,Group Problem Solving,Information Technology ( IT ) Services, IT Service Desk,People Management **Certifications:** ... the latest technologies to advance the mission as an ** IT Service Desk Manager** with GDIT. Your...ITIL v4 expertise to proactively track, monitor, and improve service delivery and end user support at… more
- ManTech (Mclean, VA)
- …our Nation, Ignite your Future** **ManTech** is seeking a motivated, career and customer -oriented **Enterprise IT Support Officer (EITSO) to serve on ... Dedicated Support ** Team of IT support professionals responsible for incident response, deskside service...+ Ability to embrace diverse technical disciplines and excellent customer service skills + Ability to adapt… more
- ManTech (Arlington, VA)
- …professional growth and advancement. Currently, ManTech is seeking a motivated, career and customer -oriented IT Support Training Specialist to join our team ... based out of Arlington, VA. The IT Support Training Specialist must exhibit good...Demonstrated initiative, sound judgment, effective decision-making. + Experience in Customer Service . + Understand computer functions, related… more
- Sunrise Senior Living (Mclean, VA)
- …NAME** Community Support Office **Job ID** 2024-216509 **JOB OVERVIEW** The Information Technology ( IT ) Director Service Delivery is a member of the IT ... initiatives. * Tackle intricate challenges with community applications, operating procedures, and support reliable, efficient, and smart IT solutions. * Analyze… more
- Leidos (Arlington, VA)
- …of IT operations and maintenance services. * Developing, engineering, and implementing IT solutions. * Providing IT support to the National Military ... diverse and talented people who are dedicated to our customer 's success. We empower our teams, contribute to our...requirement for periodic escorting of visitors. Collaborate with various IT service teams to resolve problems and… more
- GovCIO (Fairfax, VA)
- …is currently hiring for an IT Service Technician to provide onsite support for our federal customer . This position will be located in Fairfax, VA and ... replace parts as needed. They provide onsite training of customer support personnel. Other specific duties include...experience troubleshooting Apple Macintosh software and hardware in a customer service role + Certification in Microsoft… more
- ManTech (Mclean, VA)
- …our Nation, Ignite your Future** Currently, ManTech is seeking a motivated, career and customer -oriented Enterprise IT Support Officers (EITSO) to serve on a ... team of IT support professionals responsible for remote incident...+ Ability to embrace diverse technical disciplines and excellent customer service skills., + Ability to adapt… more