- Advantage SCI (Reston, VA)
- …accurate and timely manner. Additionally, this support requires experienced and professional Customer Service , IT Systems Support Specialists to have ... ASCI has an upcoming opportunity for a full-time experienced Customer Service , Personnel Security Specialist for our...experience in the Personnel Security Field. This individual shall support the Personnel Security Division Service Desk… more
- GovCIO (Arlington, VA)
- …workstations and associated equipment. **Qualifications** + High School with 0 - 3 years IT customer support (or commensurate experience) + Secret clearance ... **Overview** GovCIO is hiring for a Journeyman Customer Support Professional ( IT ...for relocations and moves. + Create, update, and track service call requests, and stage and take down end… more
- IT Concepts (Chesapeake, VA)
- …to join our team. IT Concepts, Inc. (ITC) is seeking an experienced Customer Service Engineer (System Administrator) to support our VA-ESOM- End Point ... facilities may be located and require onsite services. A Customer Service Engineer is able to quickly...+ Assist in delivering both remote and desk-side technical support , responding to IT support … more
- Amazon (Arlington, VA)
- … JUST WORKS The IT Services (ITS) organization seeks a highly motivated Customer Success Manager (CSM). As a CSM, you will be the driving force behind aligning ... Serve as an advocate on behalf of the services, support teams, and the customer . Make recommendations...teams to align on business needs while connecting our IT framework with enterprise service / owners… more
- General Dynamics Information Technology (Fairfax, VA)
- …is seeking an Experienced Regional IT Support Lead to provide enterprise-wide IT regional customer support for one of the world's premier public ... **RESPONSIBILITIES:** + Serve as the leader for regional management IT Support working in coordination with the...+ Develop mechanisms for tracking progress, assess performance of IT service requests via customer … more
- Volvo Group (Dublin, VA)
- …is to achieve total end-user satisfaction for technical issues by possessing exceptional customer service skills, willingness to travel & work overtime, and most ... Senior Support Specialist IT - Infrastructure Location:...highly motivated with a strong sense of urgency and customer service mindset * ITIL certification or… more
- General Dynamics Information Technology (Rosslyn, VA)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** The IT Infrastructure Support Manager will deliver the support for the ... components of overseas and domestic refugee case processing, Information Technology ( IT ) infrastructure and network support , the maintenance and enhancement… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- ** IT Support Technician** **Category:** Service...**Skills:** + Leadership + Problem Management + ServiceNow + Customer Service & Support **What ... their experience to enhance CGI's ability to offer exceptional customer support . This role must be located...- Proficient Microsoft Excel - 3+ years - Proficient IT Service Management tool (ie Remedy, ServiceNow,… more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking an ** IT Service Desk Analyst** to support the Navy's Service Management, Integration and Transport Program (SMIT) at the ... primary focus + May escalate complex problems to higher-level IT support specialists and experts if they...environment + Outstanding analytical, problem solving skills, and excellent customer service + Excellent Interpersonal, written, and… more
- ManTech (Mclean, VA)
- **Description & Requirements** **ManTech** is seeking a motivated, career and customer -oriented **Enterprise IT Support Officer (EITSO)** to serve on a ... **Dedicated Support Team** of IT support professionals responsible for incident response, deskside service...+ Ability to embrace diverse technical disciplines and excellent customer service skills. + Ability to adapt… more
- General Dynamics Information Technology (Falls Church, VA)
- …Desk **Skills:** End User Support ,Group Problem Solving,Information Technology ( IT ) Services, IT Service Desk,People Management **Certifications:** ... the latest technologies to advance the mission as an ** IT Service Desk Manager** with GDIT. Your...ITIL v4 expertise to proactively track, monitor, and improve service delivery and end user support at… more
- CoStar Realty Information, Inc. (Richmond, VA)
- IT Support Team Lead Job Description **...customer satisfaction via SLA and employee management. Great customer service should be your motto by being ... in real estate. We are looking for an experienced IT Support Technical Team Lead to join...Service Desk the single source of truth and service delivery channel for IT . Monitor and… more
- ManTech (Mclean, VA)
- **Description & Requirements** **ManTech** is seeking a motivated, career and customer -oriented **Enterprise IT Support Officers (EITSO)** to serve on a team ... of IT support professionals responsible for remote incident...+ Ability to embrace diverse technical disciplines and excellent customer service skills. + Ability to adapt… more
- ManTech (Mclean, VA)
- **Description & Requirements** Currently, ManTech is seeking a motivated, career and customer -oriented Enterprise IT Support Officers (EITSO) to serve on a ... team of IT support professionals responsible for remote incident...+ Ability to embrace diverse technical disciplines and excellent customer service skills + Ability to adapt… more
- SAIC (Mclean, VA)
- …services. Desired: + Experience managing technical/ support teams. + Experience utilizing IT service planning. + Experience performing in medium to large ... on programs of national importance. SAIC is seeking an IT Service Delivery Lead to establish, refine,...Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work… more
- ManTech (Mclean, VA)
- **Description & Requirements** Currently, **ManTech** is seeking a motivated, career and customer -oriented **Enterprise IT Support Officer (EITSO) - Location ... and implementing fixes. + Providing basic user training in support of off-the-shelf applications and office products as well...+ Ability to embrace diverse technical disciplines and excellent customer service skills. + Ability to adapt… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Vienna VA (Tysons Corner area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support . Tasks include maintaining and managing ... printers, and other network peripheral devices + Provide quality customer service and support for...telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk… more
- ManTech (Herndon, VA)
- **Description & Requirements** Currently, **ManTech** is seeking a motivated, career and customer -oriented **Enterprise IT Support Officer (EITSO)** to serve ... specific team being supported. Generally, requests are to provide support between the hours of 6:00 am - 6:00...+ Ability to embrace diverse technical disciplines and excellent customer service skills + Ability to adapt… more
- ManTech (Arlington, VA)
- **Description & Requirements** Currently, **ManTech** is seeking a motivated, career and customer -oriented ** IT Support Technical Trainer** to join our team ... customer . + Must be able to effectively use IT peripherals such as laptop, desktop, printer, fax machine,...be able to review; decipher and understand program manuals; IT service requests; work orders; etc. For… more
- Capital One (Richmond, VA)
- West Creek 1 (12071), United States of America, Richmond, Virginia IT Support Specialist, Associate This role will provide onsite customer support for a ... operations including, but not limited to, end user support , IT incident Management, change management, problem...management, and business controls. This position will require excellent customer service and quick decision making skills… more