- General Dynamics Information Technology (Falls Church, VA)
- …**Job Description:** Secure and expertly apply the latest technologies to advance the mission as an ** IT Service Desk Manager ** with GDIT. Your work in ... as you accelerate your career. At GDIT, people are our differentiator. As an IT Service Desk Manager supporting the Defense Health Agency (DHA) in… more
- EMCOR Group (Dulles, VA)
- …are not limited to, the below. **Help Desk Requirements:** The Help Desk Administrator position reports to the Manager of Information Technology. This ... Desk calls. + Track and enter all Computer Service Requests. + Track and enter all Computer User...OSI Model + TCP/IP + Ability to explain complex IT concepts in simple terms. + Ability to manage… more
- V2X (Springfield, VA)
- …Qualifications Experience + Shall have 4 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated ... the Tier 2 team members of an Information Technology ( IT ) Enterprise Service desk responsible...as BMC Remedy, ServiceNow, or HP Service Manager , for performing Service Desk … more
- V2X (Springfield, VA)
- …(SSCP) + Experience + Shall have 1 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience ... the Tier 1 team members of an Information Technology ( IT ) Enterprise Service desk responsible...as BMC Remedy, ServiceNow, or HP Service Manager , for performing Service Desk … more
- General Dynamics Information Technology (Charlottesville, VA)
- …Top Secret SCI + Polygraph **Job Family:** SCA **Skills:** Help Desk Support,Information Technology ( IT ) Systems,Troubleshooting **Experience:** 7 + years ... of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** **required**… more
- Koniag Government Services (Vienna, VA)
- …Interpret and apply Standard Operating Procedures (SOP) as they relate to the Service Desk as well as the IT Unit and support a standard SOP auditing process ... and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its...a Koniag Government Services company, is seeking an experienced Service Desk Lead with a Top-Secret Clearance… more
- NTT America Solutions, Inc. (Ashburn, VA)
- …the 24 x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + ... and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors… more
- IntelliDyne (Falls Church, VA)
- …+ 1+ years of experience in the IT field + Experience with IT and Help Desk technologies, to include Remedy, Heat, other ticketing systems, VPNs, ... Help Desk Technician - Tier 1 Clearance: Active DOD...procedures. + Coordinate and consult with Customer, Engineering, Deskside Manager and team members to meet customer requirements. +… more
- ManpowerGroup (Norfolk, VA)
- …to join their team in **Norfolk, VA** . **Job Title: L1 Support for Service Desk and Helpdesk** **Location: Norfolk, VA** **Contract on W2** **Required Security ... NCIA Point of Contact or the Cloud Ops Operations Manager , the following activities will be supported: **1) End-User...their issues and provide clear instructions. b) Collaborate with IT teams to resolve issues and improve service… more
- ChenMed (Newport News, VA)
- …and we need great people to join our team. The Care Facilitator (Medical Front Desk Receptionist) is one of a patient's first contact with our ChenMed family and, as ... such, serves as a patient advocate delivering and providing exceptional customer service . The incumbent in this role checks patients in to and out of the medical… more
- Palo Alto Networks (Reston, VA)
- …**Your Career** We are looking for a highly motivated, results orientated Deals Desk Consultant - North America to join our organization. The primary focus of ... approving all non-standard pricing requests that reach the level of executive manager + Review will include financial analysis for gross margin, revenue compliance,… more
- Rocket Software (Richmond, VA)
- …broader communication. **Required Qualifications:** + Three (3) to five (5) years of Service Desk Leadership experience with a demonstrated pattern of increasing ... in what they're doing!** **Job Description Summary:** As the Manager of IT End User Experience (EUX)...Certification - ITIL Foundation required. + Extensive knowledge of Service Desk Management tools, eg, Jira … more
- Leidos (Arlington, VA)
- …Provides guidance, assignments and/or direction to lower-level technicians and assists Service Desk technicians as needed with troubleshooting. **Basic ... **Description** The Leidos Digital Modernization sector has an opportunity for a IT Network Assistant Manager supporting National Military Command Center (NMCC).… more
- CACI International (Arlington, VA)
- IT Operations Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular ... of Travel: Local * * * **What You'll Get to Do:** CACI is seeking an experienced IT Operations Manager to lead technical operations of a key US Army ERP program… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... customers when they call or walk into the customer service center, remotely, or at the customer's location. The...School Diploma and 7 years' experience. + Experience in IT support, compliance management, or regulatory affairs. + Strong… more
- Koniag Government Services (Arlington, VA)
- …platform version of "Vancouver" or later + Demonstrated hands-on experience in IT service management and enterprise applications support within a Microsoft ... + Experience working with data analytics, Team auditing, ticketing ( service desk ) and custom coded applications +...BI, SharePoint, Forms, Planner, Teams and Power Automate + IT Service Management (ITIL) + SharePoint Designer… more
- Red River (Arlington, VA)
- …issues and requests. + Plan, direct, and manage IT help desk operations, ensuring high-quality service delivery and customer satisfaction. + Supervise ... Clearance, and demonstrated excellence in planning, directing, and managing IT operations help desks. The Lead/CAB Manager ...is required. + Minimum 5 years' experience with help desk support and operation in a DoD IT… more
- Oneida Technical Solutions (Fort Belvoir, VA)
- …customer satisfaction. + Assign tickets that are out of scope to the appropriate Service Desk or other teams. + Allocate tickets to technicians at designated ... the National Capital Region (RNEC-NCR), we are seeking a Service Now/AESMP Queue Manager . This role requires...level customer support functions. + Submit and monitor initial IT requests to the Help Desk . +… more
- EMCOR Group (Ashburn, VA)
- …Title: IT Support Specialist (On-Site)** **Location: Ashburn, VA 20147** **Reports to: IT Manager ** **FLSA Status: Full-Time / Exempt** **Work Shift: 8:00 am ... contractors in the eastern United States. Our construction and service (mechanical and electrical) experience includes a broad range...in meeting its objectives and goals by supporting the IT Manager in the day-to-day IT… more
- General Dynamics Information Technology (Chantilly, VA)
- …Demonstrated experience developing in ServiceNow + Demonstrated experience with IBM Tivoli Service Request Manager or Jira + Demonstrated experience creating and ... to Obtain:** None **Job Family:** Systems Administration **Skills:** Help Desk Support,Microsoft SharePoint,Microsoft Windows,ServiceNow Platform **Experience:** 10 + years… more