- TekSynap (Suffolk, VA)
- …discipline. + IAT II or ITILv3 or later required **Overview** We are seeking a Senior IT Service Management ( ITSM ) Specialist to join ourteam in Suffolk, ... **Responsibilities & Qualifications** **RESPONSIBILITIES** + Establish enterprise approaches to IT service management to promote...across the Navy Enterprise. + Work with the Navy ITSM Office (ITSMO) and DOD level activities to develop… more
- SAIC (Chantilly, VA)
- **Description** **JOB DESCRIPTION:** SAIC has an immediate opening for an Information Technology ( IT ) Service Management ( ITSM ) Systems Engineer with ... Level Agreements (OLAs), Customer Satisfaction Reports, and framework templates + Service Level Management , to include drafting and negotiating SLAs… more
- CACI International (Arlington, VA)
- …CACI is seeking an ITSM Process Lead to drive the adoption and enhancement of IT Service Management ( ITSM ) processes across all various IT ... The successful candidate will be responsible for designing and implementing IT Service Management ( ITSM ) processes, conducting maturity assessments,… more
- SAIC (Chantilly, VA)
- …applicant will exhibit flexibility in task execution, provide technical expertise on a variety of IT Service Management ( ITSM ) topics, to include ... service delivery oversight, Event Management , Incident Management , Problem Management ,...validation, etc.) in order to deliver continuity across multiple IT service deliveries. As a SETA advisor,… more
- General Dynamics Information Technology (Falls Church, VA)
- …Required:** None **Job Family:** Executives **Skills:** Enterprise IT ,Information Technology Operations, IT Service Management ( ITSM ) **Experience:** ... + **Required Skills and Abilities** : + Expertise in IT Service Management + Expertise...including AI Ops + Expertise in diverse set of ITSM and IT Ops tools and Cloud… more
- ICF (Reston, VA)
- …experience working directly with software licensing models, hardware lifecycle management , and IT service management ( ITSM ) frameworks. + 3+ years ... Description The IT Asset Management (ITAM) Analyst ensures...with overall business objectives. **Key Responsibilities** : Asset & Service Management + Process asset and … more
- Guidehouse (Springfield, VA)
- …Agile Scrum-master certification, SAFe certification, IT Infrastructure Library (ITIL) certification, IT Service Management ( ITSM ) certification, or ... with prospective new clientele as it relates to the field of technology management , IT strategy and/or analytics. + Demonstrated facilitation and presentation… more
- Intermountain Health (Richmond, VA)
- …in Service Management Architecture. The ideal candidate should be proficient in: IT Service Management ( ITSM ), HR Service Delivery (HRSD), ... best practices, ServiceNow platform expertise, including designing, configuring, and optimizing workflows IT Operations Management (ITOM) or IT Business … more
- Capital One (Mclean, VA)
- …(AWS, GCP, Azure) + 5+ years of experience in IT Asset Management (ITAM) , IT Service Management ( ITSM ), IT Risk Management domains + 5+ ... Director, Software Engineering - Assets Management We are seeking a Director of Software...2+ years of experience in defining and deploying future-state ITSM /ITAM processes and identifying solutions from a people, process… more
- Fannie Mae (Reston, VA)
- … tools and systems * Familiarity with the ITIL Framework, IT Governance, and IT Service Management ( ITSM ). * Familiarity with logistical and ... stakeholders to ensure hardware is discoverable or manually added to the asset management repository. * Maintains accurate records of IT assets, including their… more
- Fannie Mae (Reston, VA)
- … tools and systems * Familiarity with the ITIL Framework, IT Governance, and IT Service Management ( ITSM ). * Familiarity with logistical and ... IT assets and provide support during internal and external audits related to IT Asset Management governance. * Analyzes data trends and patterns to identify… more
- Leidos (Alexandria, VA)
- …knowledge of desktop software applications such as web browsing and client software, and IT Service Management ( ITSM ) software. + Extensive experience ... team, and support to peers toward improved processes and results. + Experience with IT Service Management ( ITSM ) ticketing systems such as ServiceNow. +… more
- ICF (Reston, VA)
- …ServiceNow platform capabilities, modules, and best practices + Familiarity with ITIL processes and IT Service Management ( ITSM ) principles + In-depth ... agility, and commitment to design, build, and operate high-performance IT engines to support all aspects of our client's...- Human Resources + Certified Implementation Specialist - Customer Service Management + 5 or more of… more
- BAE Systems (Fort Belvoir, VA)
- … service continuity and service level efficiency and integration with existing IT service management ( ITSM )/AESMP tools using a standardized, ... Description** BAE Systems is seeking aBusiness Systems Analyst Sr. Principal as a Service Level Continuity Managerto join our team located at Fort Belvoir, Virginia… more
- ICF (Reston, VA)
- …ServiceNow platform capabilities, modules, and best practices + Familiarity with ITIL processes and IT Service Management ( ITSM ) principles + Strong ... transform business processes, enhance operational efficiency, improve transparency and performance management , promote change management , and comply with Federal… more
- CACI International (Chantilly, VA)
- …to end clients. The ideal ServiceNow Engineer has prior experience developing solutions for IT Service Management ( ITSM ), patching cloud servers and ... Travel: None * * * The All Spark Situational Awareness as a Service (SAaaS) ServiceNow Engineer delivers enterprise level services and capabilities while working… more
- V2X (Springfield, VA)
- …Project Managment Framework, IT Governance, Software Development Lifecycle (SDLC), DevOps, and/or IT Service Management ( ITSM ). Security Clearance + ... Shall have 3 or more years experience leading, managing, operating, or coordinating IT projects. + Demonstrated knowledge of project management activities with a… more
- Leidos (Alexandria, VA)
- …a team, and support to peers toward improved processes and results. + Experience with IT Service Management ( ITSM ) ticketing systems such as ServiceNow. ... authentication, and claims-based authentication as well as support site setup, permission management , troubleshooting, and service requests for customers as well… more
- Huntington Ingalls Industries (Arlington, VA)
- …integrations; familiarity with APIs (REST/SOAP) and integration tools/plugins for ServiceNow + Experience with IT Service Management ( ITSM ) or IT ... within HII's Mission Technologies division. Warfare Systems comprises cyber and mission IT ; electronic warfare; and C5ISR systems. HII works within our nation's… more
- Leidos (Alexandria, VA)
- …a team, and support to peers toward improved processes and results. + Experience with IT Service Management ( ITSM ) ticketing systems such as ServiceNow ... and claims-based authentication as well as implement site setup, permission management , troubleshooting, and service requests for customers as well… more