- Verint Systems, Inc. (Richmond, VA)
- …professional growth opportunities. Learn more at www.verint.com . **Overview of Job Function** The Manager , Customer Success Operations will lead and ... customer experiences through strategic use of tools and integrations. The Manager , Customer Success Operations will have a strong background in… more
- Amazon (Arlington, VA)
- … Center of Excellence (CoE) to support the SPRS Organization. As a Sr. Sales Operations Manager , you will be partnering with SPRS Sales Teams, Global CRM ... & Operations (SSO) of the Seller Partner Recruitment & Success (SPRS) organization, focused on making Account Representatives (ARs) more productive, sales… more
- Amazon (Arlington, VA)
- … Center of Excellence (CoE) to support the SPRS Organization. As a Sales Operations Manager , you will be partnering with SPRS Sales, Global CRM Salesforce ... & Operations (SSO) of the Seller Partner Recruitment & Success (SPRS) organization, focused on making Account Representatives (ARs) more productive, sales… more
- Trellix (Richmond, VA)
- …an experienced Technical Program Manager to lead the health and adoption operations within the Customer Success Organization **The Opportunity** The ... **_Job Title:_** Customer Success Technical Program Manager...years of technical operational excellence experience honed within a Customer Success / Services operations ,… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Strategic Customer Success Manager to shape the future of the program. The Strategic ... Customer Success Manager drives business...with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los… more
- Confluent (Richmond, VA)
- …Data Streaming Platform. Data Connects Us. **About the Role:** About the Role: The Enterprise Customer Success Manager will be key in driving customer ... Coordinate the engagement of other Confluent resources (eg Customer + Operations , Customer Success , Sales, Sales Engineering, etc.) to ensure ongoing … more
- Capital One (Mclean, VA)
- …1 (19052), United States of America, McLean, Virginia Manager - Customer Advocacy Office, Escalated Complaints Horizontal Operations & Strategy (Hybrid) The ... processes that address the intake and handling of escalated customer complaints as well as collection of data to...of escalated issues, and be responsible for leading the operations teams that are engaged in working the Tier… more
- Wolters Kluwer (Glen Allen, VA)
- …weekends off, and amazing benefits. **What You'll be Doing:** The Customer Service Operations Associate ("CSOA") - Filing Manager is a member of the Account ... compliance by following established workflows and processes + Work closely with Customer Success Associate-Account Managers ("CSA") to ensure timely fulfillment… more
- Amazon (Arlington, VA)
- Description The Senior Program Manager , Americas Customer Experience, is a core member of Amazon's Worldwide Customer Service organization. This team ... with business stakeholders across the company to leverage the voice of the customer , drive continuous improvement, and launch new programs across some of the fastest… more
- Amazon (Arlington, VA)
- …diverse group and contributing to an inclusive culture - 3+ years' experience in Customer Service or Operations - Mathematically inclined with the ability to use ... Description Amazon's mission is to be 'Earth's most customer -centric company', and our award-winning Customer ...to creating world-class support for these customers. We measure success by how effectively we enable successful deliveries for… more
- American Airlines (Washington, VA)
- …board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, ... effort by creating a safe, reliable operation while delivering an exceptional customer experience. + Also, being energized by a fast-paced dynamic environment and… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- Description Job Title: Coaching Services Operations Manager Department/Contract: Spouse Education and Career Opportunities (SECO) Contract Zeiders is an industry ... for this position. Summary: The SECO Program Coaching Services Operations Manager manages and supervises Career Coach...briefing, quality control and other support as required for customer delight. This remote position may be remote with… more
- Sharecare, Inc. (Richmond, VA)
- …development of global partner management to more fully immerse + Heavy coordination with Operations and Client Success Manager (s) to onboard new clients and ... planning, customer -oriented thinking and P&L profitability. The Manager of Global Operations will work closely...or activity **Qualifications:** + Minimum of 3+ years proven success in a manager level role +… more
- Amazon (Herndon, VA)
- Description We are seeking an energetic Facility Operations Center Manager with proven and tested leadership skills to support our Amazon Facilities Center in ... and may manage multiple locations. They will ensure optimal customer service by way of consistency, reliability and attention...the team to a standard of operational excellence. The Manager of the Facility Operations Center is… more
- Ensono (Richmond, VA)
- …some Distributed platform batch operations monitoring environments. A Mainframe Operations Manager is responsible for rethinking the assumptions behind how ... Manager , Mainframe OperationsRemote - United StatesJR010618 Position Summary As a Manager of Mainframe Operations , the successful candidate will be… more
- Amazon (Arlington, VA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... Description Are you a customer -obsessed product leader? Amazon Web Services (AWS) is...for a results-driven and strategic Go-to-Market (GTM) technical program manager to join the fast-growing Digital Marketing Lead Management… more
- CACI International (Arlington, VA)
- IT Operations Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular ... Get to Do:** CACI is seeking an experienced IT Operations Manager to lead technical operations...development teams, test teams, infrastructure teams, cybersecurity, audit, and customer service teams to coordinate operations , release… more
- Amazon (Alexandria, VA)
- …history. The Devices Reverse Logistics organization is looking for a Regional Business Operations Manager who is process driven and innovative in their approach, ... efficiency. 6. Developing and implementing strategies to reduce costs and improve the customer experience in the reverse logistics operations . 7. Launching new… more
- Verint Systems, Inc. (Richmond, VA)
- …more at www.verint.com . **Overview of Job Function:** Verint is looking for a Senior Manager of Marketing Operations to join the Global Marketing Operations ... At Verint, we believe customer engagement is the core of every global... Manager will report directly to the Marketing Operations Senior Director. The Senior Manager will… more
- Amazon (Arlington, VA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... for a broad business sector. As a Business Operations Manager , you will be responsible for...enabling the business to maintain a best in class customer and employee experience. This role will hold a… more