- Navy Federal Credit Union (Winchester, VA)
- …update automatic member payment options for mortgage and equity loans + Provide member service via phone or other media as available (eg email, chat, etc.) ... active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service . Perform transactions or related… more
- Cardinal Health (Richmond, VA)
- …in problem-solving, research and problem/dispute resolution. **_Job Summary_** This Bilingual Representative II , Customer Service Operations is responsible ... product lines after initial training. + Provide professional and courteous service to resolve member issues on the first call whenever possible. + Escalate… more
- Elevance Health (Norfolk, VA)
- **Customer Care Representative II ** **Location** : **Virtual** : This role enables associates to work virtually full-time, with the exception of required ... - Friday 8:30am - 5:00pm EST The **Customer Care Representative II ** is responsible for responding to...contracts, eligibility and claims. Proficient in all basic customer service areas performs some but not all types of… more
- Elevance Health (Norfolk, VA)
- **Utilization Management Representative II ** **Virtual:** This role enables associates to work virtually full-time, with the exception of required in-person ... an accommodation is granted as required by law._ The **Utilization Management Representative II ** is responsible for managing incoming calls, including triage,… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- Benefits and Prescription Access Specialist (Human Service Worker II ) Print (https://www.governmentjobs.com/careers/fairfaxcounty/jobs/newprint/5178232) Apply ... Benefits and Prescription Access Specialist (Human Service Worker II ) Salary $54,330.43 - $90,550.51...the complexities of public assistance programs. As a key member of our team, you will: conduct interviews by… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- Peer Recovery Specialist II Print (https://www.governmentjobs.com/careers/fairfaxcounty/jobs/newprint/5176671) Apply Peer Recovery Specialist II Salary ... through the medical branch and behavioral health services. Serves as a staff member of the Medical Branch and participates in the team working environment.… more
- CoreSite (Reston, VA)
- …a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of ... digital infrastructure while nurturing your professional growth and success. Data Center Technician II Role: The Data Center Technician II assists in the… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- HD General Administrative Assistant II Print (https://www.governmentjobs.com/careers/fairfaxcounty/jobs/newprint/5181954) Apply HD General Administrative Assistant ... II Salary $41,227.68 - $68,714.05 Annually Location SPRINGFIELD (HL02),...seeking a dynamic, highly motivated individual to become a member of our Health Services Clinical Team. Working with… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- Truist (Mclean, VA)
- …for an easier method of contact, expertise, and servicing. The Business Connect Advisor II works in a team environment to advise a pool of clients with complex ... solve the needs of clients and prospects and ensure service levels are exemplary. Business Connect Advisor IIs are...and general industry/market trends 11. Participate as an integral member of a Business Connect Squad, contributes as an… more
- Service Source (Newport News, VA)
- …identify and resolve discrepancies, and provide timely and courteous customer service . + Effectively handle routine customer inquiries via telephone, email and ... of Duty Management, Strength Management, Career Management, Records Management, Member Profile Management, Administrative Services, Transition Processing, Retirement Services.… more
- NANA Regional Corporation (Arlington, VA)
- Suvi is seeking a Technician (Field Service Representative ) to support our government client in Arlington, VA. This role provides training and desk-side support. ... **Help Desk Support:** + Provide Tier I and Tier II help desk support; respond to requests for assistance...technical questions from users and escalating them to other service providers as necessary. + Ensure compliance with appropriate… more
- DuPont (Richmond, VA)
- …and manage multi-agency coordination. **Required Certifications** + Fire Officer I or II (for fire service leaders). + Hazardous Materials Operations level. ... Shifts The Emergency Response Team serves as a team member to carry out fire suppression and technical rescue,...of Fire Programs or Pro Board-certified Firefighter I, and II . (Current) + Commonwealth of Virginia/ National Register Emergency… more
- CACI International (Springfield, VA)
- …documentation. Maintain compliance with QA standards as well as ensuring service performance indicators are met or exceeded. Experience in reviewing mission-related ... Projects based on customer Change Requests + Serve as the technical representative for assigned projects. + Provide recommendations on newly submitted action items.… more
- CACI International (Norfolk, VA)
- Help Desk Specialist Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel ... Set up user profiles and reset passwords + Fulfill service level standards for response time and quality +...years of technical support experience** + **Help Desk Specialist II ** **- High School diploma and 3+ years of… more
- CACI International (Norfolk, VA)
- Systems Administrator Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel ... up to 7 years experience in system administration** + **Systems Administrator II ** **- Bachelors degree and strong knowledge of system administration principles** +… more
- CACI International (Sterling, VA)
- …configuration, and resolution of complex network issues. + Respond to escalated service tickets and resolve issues in a timely manner, ensuring minimal disruption ... of equipment and cabling to support projects and standard service requests. + Provide transition planning and support services...with Poly required + DoD 8140.01 and 8570.01-M, IAT II required + Strong expertise in routing and switching… more
- CACI International (Springfield, VA)
- …services that accelerate delivery timelines, reduce operational risk and ensure service continuity during transition. + Provide transition planning and support for ... (migration to Cloud environments), migration of users from existing service platforms to new service offerings and...poly is required + DoD 8140.01 and 8570.01-M, IAT II required + Plans, builds, and installs cable patch… more
- CACI International (Chantilly, VA)
- …core technology, reducing the number of interdependent systems, and bringing user self- service to our customer. As a PeopleSoft HRMS Application Developer, this is ... ORACLE and SQL commands. + Technical development experience with Enterprise Service Bus (ESB) technology. + Technical development experience implementing PeopleSoft… more
- CACI International (Reston, VA)
- …enhanced services. Over the life of the contract, we will drive continual service improvement by tech modernization, for our (LANs), wide area networks (WAN), ... Spine and Leaf and BGP Peering. **Qualifications:** + IAT II , (or Industry Equivalent) + CCNP minimum, preferred is...may not be filled immediately. However, this position is representative of positions within CACI that are consistently available.… more