- Sharecare, Inc. (Richmond, VA)
- …You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care ... . **Job Summary:** CareLinx is looking for a Care Advisor to assist with CareLinx's Payer Operations line of...least one year of experience in a productivity based customer service role, or call center environment… more
- Nelnet (Richmond, VA)
- …and FACTA Red Flags. The Security Advisor will gather and analyze customer information, make remote and/or physical site visits, conduct interviews, make ... and compliance objectives. + Upon requests from ongoing customers, the Security Advisor may review customer -prepared documents and reports, and provide… more
- General Dynamics Information Technology (Springfield, VA)
- …Technology (GDIT) is seeking an IT Engineer with Microsoft Enterprise Systems Administrator Advisor experience to join our team in support of a Federal Intelligence ... with Tier 2 incident resolution for Linux and windows applications. + Provide remote end user desktop support. + Identifies, analyzes, and resolves system incidents… more
- Cardinal Health (Richmond, VA)
- …practices. + Accountable for daily results, which include: + Adherence to internal and customer Service Level Agreement (SLA) and customer satisfaction + ... education, experience and skills and an evaluation of internal pay equity._ \#LI- Remote _Candidates who are back-to-work, people with disabilities, without a college… more
- Broadridge Financial Solutions (Richmond, VA)
- …+ Excellent troubleshooting and problem- solving skills, specific to highly technical and customer focused service environment. + Prior experience in a delivery ... to learn and collaborate as needed. This role is remote with opportunities to travel when needed to meet...time. You will be a part of the Broadridge Advisor Solutions team using your business analysis skills to… more
- Wolters Kluwer (Richmond, VA)
- …the development of Salesforce Analytics (Einstein) and provide best practices for Sales and Service Clouds. This is a remote position and will report to the ... **Senior Salesforce Administrator - Remote R0041846** **Job Summary:** We are seeking a...data-driven decision-making. + Expertise as a developer within Salesforce Service Cloud, implementing custom functionalities and integrations. + Additional… more
- Merck (Richmond, VA)
- …in one of the world's most research-intensive biopharmaceutical companies. _"_ _This ( remote ) position is only applicable for those that are not within commutable ... to have a minimum of twelve (12) months of service in current position prior to applying for open...more detail, please contact your HRBP or Talent Acquisition Advisor . **Employees working in roles that the Company determines… more
- Koniag Government Services (Chantilly, VA)
- …is seeking a Lead PHP WordPress Developer to support **KITS** and our government customer . **This is a Remote Opportunity. This position requires the candidate ... client. The Lead Developer will work closely with the customer and other stakeholders on this effort and will...Conduct user testing of functionality and features, to include remote and in-person testing. + Conduct user research to… more
- Capital One (Mclean, VA)
- …States of America, McLean, Virginia Distinguished Engineer - Network Infrastructure Security ( Remote Eligible) As a Distinguished Engineer at Capital One, you will ... expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and… more
- ICF (Reston, VA)
- …Specialist (CIS) - Application Portfolio Management and CIS - Human Resources + CIS - Customer Service Management and CIS - IT Service Management + CIS ... Description We are open to supporting 100% remote work anywhere within the US. As a...technologies effectively. + **Technical Consultation:** Act as a trusted advisor to clients and project teams, providing expert guidance… more
- Wolters Kluwer (Richmond, VA)
- …solutions. + Serves as liaison between ELM and client contacts providing exceptional service that maintains or increases customer satisfaction levels. + Ability ... insurance claims departments trust our innovative technology and end-to-end customer experience to drive world-class business outcomes. Enterprise Legal Management… more
- Koniag Government Services (Chantilly, VA)
- …is seeking a Management Program Analyst to support **Kadiak** and our government customer . **This is a Remote opportunity.** We offer competitive compensation ... holidays, three weeks paid time off, and more. Management program analyst and advisor to the management team in evaluating data, processes, and procedures to… more
- EPAM Systems (Mclean, VA)
- …teams + Cultivate and maintain strong client relationships, serving as a trusted advisor on AWS solutions + Collaborate with clients on long-term cloud strategy and ... roadmap development + Ensure client satisfaction through exceptional service and support + Enable Alliance partner's Go-To-Market team (eg, SA's, AEs, and Product… more
- Mobile Communications America (VA)
- … for wireless communications, data, and security, is seeking an experienced ** Customer Service Specialist** in the **Lebanon, Virginia** area to support ... customer operations or related fields, such as + Customer service + Scheduling/Dispatch + AP/AR +...vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and… more
- HealthEdge Software Inc (Richmond, VA)
- …opportunities for team members + Build lasting relationships and develop a "trusted advisor " reputation with managed users and customer staff + Create and ... **Overview** **Manager, Customer Support** **Position Overview:** The Customer ...+ Serve as the expert in our product and service offerings, for external and internal users + Collaborate… more
- Merck (Richmond, VA)
- **Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, ... reproduction, health, and milk as well as assist the customer and their staff on the change management journey...to have a minimum of twelve (12) months of service in current position prior to applying for open… more
- Confluent (Richmond, VA)
- …Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical advisor ... for the Confluent product suite. You will partner with others in Customer Solutions as well as cross-functional divisions such as Sales, Product Management… more
- Confluent (Richmond, VA)
- …interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority ... This role is offered to active duty service members who are enrolled in the Skillbridge...Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- Rocket Software (Richmond, VA)
- …through improving operational efficiencies, empowerment of staff, effectiveness of service delivery, and customer satisfaction and retention. **Essential ... they're doing!** **Job Description Summary:** As the Senior Director Services Strategy, Customer Solutions Engineering (CSE), you will be a strategic partner to the… more
- Deltek Systems (Herndon, VA)
- …with an emphasis on customer retention and team achievement. You will sell service and subscription renewals, as well as drive usage and adoption of the Deltek ... to execute their objectives + Develop a trusted advisor relationship with customer such that all...or Totango software experience is necessary + East Coast remote location preferred due to customer locations… more