- Guidehouse (Mclean, VA)
- …this role, you'll work at the intersection of product management, customer experience ( CX ), user experience ( UX ), and agile business analysis. You'll collaborate ... with company objectives and customer needs. **Customer & User Experience ( CX & UX ):** Conduct user research and analysis to develop a deep understanding… more
- BLN24 (Tysons Corner, VA)
- …organic search functionalities and enhancing digital services. The CX Management Consultant will meet with senior leadership and customers to develop a ... The Customer Experience ( CX ) Management Consultant will perform research,...Manager/CMS and Drupal, with a strong understanding of SEO, UX /UI design, and customer experience optimization. + Leadership and… more
- Concentrix (Richmond, VA)
- …+ Expertise with bots, self-service apps, and communication channels (IVR, omni-channel messaging/chat), UX design, and CX best practices. + Excellent verbal and ... Job Title: Contact Center Senior Solution Architect/Pre-Sales Job Description We're Concentrix. A...Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered… more