- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... culture making this an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the software and hardware… more
- CAI (Richmond, VA)
- …Number** R4500 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... Description** We are looking for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both… more
- CACI International (VA)
- WBSCM Service Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... Type of Travel: None * * * **The Opportunity:** CACI is seeking a Service Desk Analyst to join the United States Department of Agriculture (USDA) program… more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking a **IT Service Desk Analyst ** to support the Navy's Service Management, Integration and Transport Program (SMIT) at the ... required to remote into customer's computer to fix an issue. In other cases, the service desk analyst walks the user through steps they can take to resolve… more
- EDB (Richmond, VA)
- …more information, visit www.enterprisedb.com **Job Description:** Reporting to the Global IT Service Desk Manager, this role will provide outstanding IT support ... Our goal is to provide them with exceptional customer service ! Some of the common duties include: **What your...refresh processes. + Respond to all end user IT service requests which will originate via Jira tickets, chat… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- ASM is looking for a Full Time Service Desk Analyst to work on the Service Desk , which is the first line of support for our customers. The ideal ... desire to "own" customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support, service and technical… more
- General Dynamics Information Technology (Quantico, VA)
- …Help Desk **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+, CE - CompTIA **Experience:** 5 + years of ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier II** with GDIT. A career in enterprise IT… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... Support, Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret Clearance. Top Secret… more
- System One (Arlington, VA)
- …Green Card Required Technology Service is looking to hire a Tier-1 Help Desk Analyst to respond to phone, portal, email submitted Incident and Request ... has a Long-Term Contract position open for a Help Desk Analyst (Tier 1). Arlington, VA (100%...service skills, excellent communications skills and recent Help Desk experience. + ServiceNow ticketing system experience preferred, and… more
- SAIC (Falls Church, VA)
- …. Release Manager . Senior Software/System Architect, Senior . Server Administrator . Service Center Analyst . Service Desk Agents . Service Desk ... . AWS Certified DevOps Engineer - Professional . Application Administrator . Business Analyst - Mid & Senior . Business Process Expert . Certified Kubernetes… more
- Parsons Corporation (Reston, VA)
- …in the space domain? We need your help. Our Team is looking for a ** Service Desk Technician** . In this role you will maintain Information Technology (IT) ... The System Administrator will be the first line of defense in resolving Service Desk issues and providing support for hardware complications. Install, update… more
- Koniag Government Services (Alexandria, VA)
- …LLC,** a Koniag Government Services company, is seeking an experienced DAI Financial Analyst (O2C Specialist) with an active Secret Clearance to support **KDS** and ... weeks paid time off, and more. The O2C Help Desk Specialist will assist in a variety of financial...- Preferred, not required. + Experience as a business analyst /project analyst /training coordinator for an OSD-level organization.… more
- NANA Regional Corporation (Fredericksburg, VA)
- Synteras is looking for an Electronic Surveillance System Analyst to join our team supporting the Federal Bureau of Investigation. In this role, you will be a part ... of an overall Electronic Surveillance Service Delivery and Service Level Agreement (SLA)...the use of a specialized software. The Associate Systems Analyst may alternatively train end-users to perform the resolution… more
- Axxum Technologies (Mclean, VA)
- … Analyst Responsibilities : + Provide effective front-line support leveraging service desk ticketing system, telephone, and email communications + Support ... the service desk shift lead in operational activities Interact with the government Program Manager for the service desk regarding operational issues +… more
- Harbor Group Management (Norfolk, VA)
- …(GED) Requirements: + 1-2 years' experience in a customer support role + Help Desk or call center service experience desired + Self-motivated, organized with ... great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents. Application… more
- CACI International (Chantilly, VA)
- …a classified ServiceNow IT Service Management system, Unified Endpoint Management Core service , and Enterprise Service Desk that will support 40,000 ... Business Analyst Job Category: Information Technology Time Type: Full...DoD customer with the execution of an enterprise IT service delivery model that provides consistent, secure, high-quality, and… more
- Excentium (Falls Church, VA)
- …Analyst ID:363 Department:All Location:Falls Church, VA Description Telecommunication (VTC) Analyst Excentium, Inc. is a Service -Disabled veteran-owned small ... Government and commercial organizations. We have an opportunity for a Telecommunication (VTC) Analyst to support one of our Federal customers in Falls Church, VA.… more
- KeenLogic (Alexandria, VA)
- KeenLogic is currently looking for a talented and self-motivated Mid Systems Analyst with the ability to work in a challenging, consultative, and collaborative team ... to be escalated. Communicate with employees and contractors; displaying strong customer service skills, using professionalism, tact and diplomacy at all times in… more
- HCA Healthcare (Salem, VA)
- …resource responding to end user desktop incidents and requests reported to the Service Desk . Problems beyond the scope of your ability or responsibility ... 156,000 hours volunteering in our communities. As a Technical Analyst with LewisGale Medical Center you can be a...3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off… more
- CACI International (VA)
- …the Business Analysis Body of Knowledge (BABOK) + Experience with ServiceNow or similar service desk solution - **What You Can Expect:** **A culture of ... Senior Business Analyst Job Category: Information Technology Time Type: Full...support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and… more