- CAI (Richmond, VA)
- …Number** R3771 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both… more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking an **IT Service Desk Analyst ** to support the Navy's Service Management, Integration and Transport Program (SMIT) at the ... required to remote into customer's computer to fix an issue. In other cases, the service desk analyst walks the user through steps they can take to resolve… more
- ManTech (Herndon, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 2 Service Desk Senior Analyst ** to join our team in the ... the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds to… more
- General Dynamics Information Technology (Quantico, VA)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career in enterprise IT ... improving how agencies operate. Our work depends on **Help Desk Analyst Tier I** joining our IT...ITD organization in Quantico, VA. The **Naval Criminal Investigative Service (NCIS)** is an organization of approximately 2,000 personnel… more
- Robert Half Technology (Alexandria, VA)
- Description We are offering a long term contract employment opportunity for a Help Desk Analyst III in Alexandria, Virginia. The role demands an individual with ... Directory, Computer Hardware, Configuration Management, and Deployments. The Help Desk Analyst III will be expected to...ability to multitask and prioritize tasks * Demonstrated customer service skills * Ability to work independently and as… more
- Carrington (Richmond, VA)
- **Come join our amazing team and work remote!** The Treasury Wire Desk Analyst l will be responsible for assisting the Treasury department with its ongoing daily ... initiatives and projects, such as bank account management, banking service enhancements, system reconciliations, and system administration. Perform all duties… more
- CACI International (Ashburn, VA)
- Service Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... considered in lieu of degree) + Experience using a service desk ticketing system. + Experience providing...not). _Desired:_ + Experience or education with information systems analyst or business analyst work. + Experience… more
- HCA Healthcare (Hopewell, VA)
- …subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources, and ... you have the career opportunities as an EHR Support Analyst II -Operating Room- you want with your current...resolve incidents or fulfill requests received from the division Service Desk or other division or facility… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- …- Friday, (7am - 3pm, 8am - 4pm, or 9am - 5pm) Eastern Time * Help desk , customer service , and support experience with problem solving CGI is required by law in ... **Tier 1 Help Desk ** **Category:** Business Analysis (functional and technical) **Main...Time **Position Description:** CGI Federal is seeking a business analyst to join a growing and dynamic program to… more
- NANA Regional Corporation (Fredericksburg, VA)
- **Overview** Synteras is looking for an Electronic Surveillance System Analyst to join our team supporting the Federal Bureau of Investigation. In this role, you ... will be a part of an overall Electronic Surveillance Service Delivery and Service Level Agreement (SLA)...the use of a specialized software. The Associate Systems Analyst may alternatively train end-users to perform the resolution… more
- Koniag Government Services (Alexandria, VA)
- …a Koniag Government Services company **,** is seeking a DAI Jr Financial Analyst with a Secret Clearance to support **KDS** and our government customer in ... three weeks paid time off, and more. **Essential Job Functions:** DAI Help Desk and Financial Management Support (Objective 2). The following tasks serve to provide… more
- Koniag Government Services (Alexandria, VA)
- …a Koniag Government Services company **,** is seeking a DAI Sr Financial Analyst with a Secret Clearance to support **KDS** and our government customer in ... three weeks paid time off, and more. **Essential Job Functions:** DAI Help Desk and Financial Management Support (Objective 2). The following tasks serve to provide… more
- Axxum Technologies (Mclean, VA)
- … Analyst Responsibilities : + Provide effective front-line support leveraging service desk ticketing system, telephone, and email communications + Support ... the service desk shift lead in operational activities Interact with the government Program Manager for the service desk regarding operational issues +… more
- American Institutes for Research (Arlington, VA)
- …Information Technology (IT) team is seeking aSenior Business Process Analystfocused on IT Service Desk process improvements. This will be a hybrid role bridging ... dynamic by joining AIR as a **Senior Business Process Analyst ** . We hire talented and forward-thinking professionals to...experience leading or managing an IT Helpdesk or IT Service Desk . + Knowledge of contemporary information… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …CI Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment + ... to work in support of a federal help desk operations environment. The Customer Support Analyst ...Exceptional customer service skills with the ability to multitask + Excellent… more
- Huntington Ingalls Industries (Suffolk, VA)
- …to our military customers, we design, develop and operate systems that bring together service members from across the globe to help you train like you fight, because ... 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is… more
- SAIC (Norfolk, VA)
- …Information Management to support the Commander's decision-making process. Act as a Chief Analyst for designated MOC(s), and support government Desk Officers who ... career opportunity for a qualified Joint Maritime Operational Level Trainer, Lead Analyst at Navy Warfare Development Command (NWDC), Norfolk, VA. The individual in… more
- SAIC (Quantico, VA)
- …cabling, external data storage devices, and network interface devices. + In coordination with desk side support and service desk resource teams, provides IT ... Business Group of SAIC is seeking a Customer Support Analyst to support a transformational infrastructure program for DCSA....environment (ie, One IT). **Job Description** + Supports customer service requests and IT service delivery within… more
- HCA Healthcare (Low Moor, VA)
- …resource responding to end user desktop incidents and requests reported to the Service Desk . Problems beyond the scope of your ability or responsibility ... and inclusion thrive? Submit your application for our Technical Analyst opening with LewisGale Hospital Alleghany today and find...3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off… more
- (ISC)2 (Alexandria, VA)
- … service improvement efforts, updates to documentation and the development of Service Desk support processes. + Provide technical support for special events ... a rapport and build trust with stakeholders over time by delivering high-quality service outcomes. The Enterprise Support Analyst must also understand and work… more