- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- Responsible leading weekend service desk operations, overseeing IT service delivery to meet the needs of the CASTLE-NET program. Manages service ... satisfaction, continuous improvement, and alignment with program objectives. The Service Desk Lead provides supervisory and operational leadership for… more
- Insight Global (Mclean, VA)
- …looking for a skilled and enthusiastic IT professional to deliver high-quality customer service that enhances the productivity of our colleagues on projects and in ... computing/technology operating procedures and standards. . Participate in bi-monthly weekend maintenance window testing as required. . Maintain schedules for… more
- PLUS Communications (Arlington, VA)
- The Company: PLUS Communications is a full- service communications firm based in Arlington, Virginia. PLUS Communications leads award-winning campaigns integrating ... ad servers like CM360, while driving efficiencies and process improvements. + Lead strategy and execution for programmatic media buys across demand-side platforms… more
- General Dynamics Information Technology (Chantilly, VA)
- …**As a Tier III Administrator, you will work closely with your team and Lead to provide vital technical support for the integration of Global Video Services (GVS) ... solutions.** **Resolve issues within specific SLAs or escalate to the appropriate service level queue for resolution.** **Review incidents and incident database to… more
- Family Dollar (Chesapeake, VA)
- …Real Estate and Store Operations and Field personnel. + Escalation point for service providers on deployment issues and problem solving during and after-hours on a ... basis. + Participates in rotation of on-call support for afterhours/ weekend /holiday renovations, relocations & other refresh/deployment activities that occur outside… more