- TekSynap (Fort Belvoir, VA)
- …Professional (PMP) certification or equivalent experience preferred **Overview** We are seeking a Service Desk Manager to provide technical support for our ... capability for DTRA users to enter, track and escalate Service Desk tickets, as well as self-...Version 4 Foundation and one or more ITIL Practice Manager , Managing Professional, or Strategic Leader certifications towards ITIL… more
- MPR Associates (Alexandria, VA)
- …a full-time, exempt position in MPR's Alexandria, VA office reporting to the Service Desk Manager . Duties/Responsibilities + Evaluates and prioritizes ... resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager , and higher tier support to escalate and resolve more… more
- ICF (Reston, VA)
- Description ICF International is seeking a Manager , IT Service Desk , to work in our Corporate Information Technology (CIT) organization based in Reston, VA. ... a Tier 3 expert level analysis and technical support group on the Service Desk . This role will work with other technical teams throughout a global organization… more
- Red River (Chantilly, VA)
- …SLA and KPI objectives are achieved. This role will report to the Technical Service Desk Manager . **Essential Duties and Responsibilities** + Primary ... you seek to make those around you successful. **** **Technical Team Lead - Service Desk ** The Technical Team Lead (TL)will support a team of 10-15 service … more
- Shenandoah University (Winchester, VA)
- …University's Office of Information Technology is accepting applications for an IT Help Desk Manager . This is a full-time benefited position located on our ... main campus in Winchester, Virginia. The IT Help Desk Manager at Shenandoah University plays a...of support provided, ensuring alignment with university goals and service level agreements. + Serve as the primary point… more
- Leidos (Stafford, VA)
- **Description** The Leidos National Security Sector is looking for a Help Desk Manager to join our team in the Quantico, VA area supporting a program for a ... law enforcement agency. You will serve as the help desk manager for the 3-tier Help ...identifying areas for improvement and implementing strategies to enhance service quality and user satisfaction oProvide IT hardware/software support… more
- Leidos (Chantilly, VA)
- **Description** GxNext is looking for a Help Desk Manager that would be responsible for leading a team of technical support specialists, overseeing the ... day-to-day operations of a help desk , ensuring timely and effective resolution of user issues...and collaborating with other departments to maintain high customer service standards. **Job Duties:** + Manage the ongoing daily… more
- Marriott (Chantilly, VA)
- …High school diploma or GED; 4 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year degree from an accredited ... or related major; 2 years experience in the guest services, front desk , housekeeping, or related professional area. **CORE WORK ACTIVITIES** **Leading Room… more
- Koniag Government Services (Vienna, VA)
- …**Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support ... and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its...holidays, three weeks paid time off, and more. The service desk representative is responsible for performing… more
- Epsilon, Inc (Quantico, VA)
- …Technology services for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing. **An average ... the documentation of all hardware and software changes. + Use the Enterprise Service Desk system to create, modify, update, and resolve customer support… more
- NTT America Solutions, Inc. (Ashburn, VA)
- …the 24 x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + ... and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors… more
- ChenMed (Hampton, VA)
- …expanding and we need great people to join our team. The Front Desk Supervisor, functioning under the supervision and guidance of the Center Operations Director ... for organizing and directing the work of the front desk staff, coordinating staff activities and schedules to ensure...+ Performs other duties as assigned and modified at manager 's discretion. + Strong business acumen and acuity +… more
- ManpowerGroup (Norfolk, VA)
- …to join their team in **Norfolk, VA** . **Job Title: L1 Support for Service Desk and Helpdesk** **Location: Norfolk, VA** **Contract on W2** **Required Security ... of the local NCIA Point of Contact or the Cloud Ops Operations Manager , the following activities will be supported: **1) End-User Device Support:** a) Provide… more
- Hotel Equities (Virginia Beach, VA)
- …made the right choice to stay with us. + Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the ... management company, is currently searching for a remarkable Front Desk Supervisor for the Crowne Plaza in Virginia Beach,...maintain a high level of customer satisfaction and quality service . + Greet and welcome guests upon arrival. Register… more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around ... US Military member with ~180 days of time in service remaining or an employment ready military spouse. Must...direction when needed). Key job responsibilities As the Deal Desk Manager , KGS you will guide the… more
- NANA Regional Corporation (Herndon, VA)
- Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality ... II and Tier III technicians + Provides exceptional customer service and Helpdesk support via phone, email, and in...be available to work non-standard hours + Comfortable with desk side support + Must be a team player… more
- NANA Regional Corporation (Herndon, VA)
- Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA office. The intern will assist providing the timely delivery of high-quality ... II and Tier III technicians. + Provide exceptional customer service and Helpdesk support via phone, email, and in...be available to work non-standard hours. + Comfortable with desk side support. + Must be a team player.… more
- HEI Hotels and Resorts (Arlington, VA)
- …all qualified military candidates to apply. Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, ... quality service and compliance with corporate/franchise policies and procedures while...to stand, walk and continuously perform behind the front desk . Ability to observe and detect signs of emergency… more
- ChenMed (Richmond, VA)
- …join our team. The Lead, Care Facilitator is dedicated to providing VIP customer service to every patient and customer who enters the center. Through adherence of ... guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the...co-payments, reconciles charges and submits them to the Center Manager for deposit. + Prints Patient Check-in Board for… more
- The Joint Chiropractic (Alexandria, VA)
- …organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our ... with others in a fun and fast-paced environment. + Have a strong customer service orientation and be able to communicate effectively with members and patients. +… more