- Excentium (Falls Church, VA)
- …Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small business that provides Cyber Security Engineering, Information ... Help Desk Technician Summary Title:Help Desk...support for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- Ankura (VA)
- …cost, risk and service level trade-offs. Role Overview: The Senior Service Desk Technician is responsible for ensuring consistent, world-class ... applications. ATS's goal is to enable Ankura's consultants and business groups to effectively deliver both internal and external...Tier 2 support of all Ankura end users. The Service Desk Technician will provide… more
- Leidos (Norfolk, VA)
- …issues for end-users of the organization's products and services. Primary Responsibilities As a Service Desk RDM Technician , you will: + Use automated ... **Description** Leidos Managed Services Division, SMIT Service Desk RDM Team has an... RDM Team has an opening for an experienced technician to work in our Norfolk, VA office. This… more
- Koniag Government Services (Arlington, VA)
- …**Koniag Data Solutions, LLC,** a Koniag Government Services company **,** is seeking a Service Desk Technician with an active Secret clearance to support ... quality checks and produce a weekly report. + Monitor service desk queues and assign tickets to...ServiceNow. + Knowledge of as a Tier 2 Help Desk Technician . **Working Environment & Conditions** This… more
- CACI International (Manassas, VA)
- Service Desk Technician Job...critical missions, build on our lengthy track record of business success, and find opportunities to break new ground ... * * * **What You'll Get to Do** : Opportunity to serve as a CORIAN Service Desk Technician for the CORIAN/P8 program. With our team, you can expect to work… more
- Red River (Chantilly, VA)
- …Tier 1 Technician who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a ... team at the Service Desk . This position will handle technical...after hours on call support as required + Other business duties as assigned **Minimum** **Education/Certification/Experience** **Requirements:** + Bachelor's… more
- General Dynamics Information Technology (Newington, VA)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** The Service Desk Technician specializes in identifying and diagnosing ... solutions. + Able to manage one or more customer service or service desk functions...accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.… more
- NTT America Solutions, Inc. (Ashburn, VA)
- …the 24 x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + ... hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with...DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the… more
- Koniag Government Services (Chantilly, VA)
- …**Koniag Technology Solutions,** a Koniag Government Services company **,** is seeking a Help Desk Technician with a Top- Secret Clearance to support **KTS** and ... articles. + Create and review training material and user alerts. + Engage other service desk resources or appropriate service resources to resolve incidents… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Location: Onsite Responsibilities: + ... Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a customer...Develop professional working relationship with customer to better understand business needs. + Process customer orders, prepare correspondence and… more
- Distributed Solutions Inc. (Reston, VA)
- …national origin, sexual orientation, gender identity, disability, or protected veteran status. Keyword: Help Desk Technician From: Distributed Solutions Inc. ... Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking Help Desk Technicians. DSI is a growing small business dedicated to providing superior automation… more
- CACI International (Herndon, VA)
- Help Desk Technician Job Category: Intelligence Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage ... Travel: Local * * * **CACI** seeks a Help Desk Technician to become an Intelligence Operations...rescheduling as necessary for interrupted services, and assisting with service setup and execution. The Intelligence Operations Controller is… more
- V2X (Reston, VA)
- …Analytical Thinking & Problem Solving: + Critical thinking and problem-solving abilities. + Business / Service Desk Acumen: + Demonstrated ability to provide ... + Uses ticketing system to log all actions related to incident and service request resolution. + Escalates tickets to Corporate IT subject matter experts as… more
- Red River (Chantilly, VA)
- …several shifts available, ONLY apply if you are open to supporting. a 24/7 Service Desk operation. **Primary Position Tasks:** + Accept customer calls/alerts and ... We are looking for a Tier 1 Technician to join our growing team! The Tier...are accurate, concise, and timely to meet the SLAs ( service -level agreement). + Maintain case ownership and keep customers… more
- Red River (Chantilly, VA)
- …developing the organization's perception with existing customers through exceptional customer service . This position will also assist the NOC engineers with handling ... meet/exceed customer account needs; identify opportunities to enhance delivery of company service and support goals. + Engage in IT certification programs to develop… more
- Cayuse Holdings (Reston, VA)
- …on minimizing risk through the delivery of quality outcomes. **Responsibilities** + The Service Center Technician handles the most complex IT technical support ... Service Center Technicians in direction of providing the utmost support. + The Service Center Technician IV shall manage and document customer support issues,… more
- Global Resource Solutions (VA)
- …motivated, detail orientated, and talented individual for the position of Help Desk Specialist II. Job Description: Summary: The Help Desk Specialist ... position and certification requirements outlined in DoD Directives 8570.01-Mfor Information Assurance Technician Level 2 within 6 months of the date of hire.… more
- CACI International (Chantilly, VA)
- …Percentage of Travel Required: None Type of Travel: None * * * **Description:** The Service Desk Technician will provide frontline support and act as the ... Service Center Front Line Technician ( Business ) Job Category: Information Technology...of contact for large Government organization with diverse customers. Service Desk Technicians will provide the highest… more
- Leidos (Norfolk, VA)
- …in your career and in yourself. **Job Summary:** Leidos is seeking an Operations Support Technician to support the Service Desk in Norfolk, VA. The candidate ... of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support… more
- CACI International (Arlington, VA)
- …Assist in the development of performance measurements (goals/metrics/reports) utilizing the current service desk platform and facilitate a feedback system to ... Deskside Support Technician Job Category: Engineering and Technical Support Time...services provided to end users Complete and provide regular Service Desk metrics reports Expert knowledge in… more