- Red River (Chantilly, VA)
- … who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a team at the ... Service Desk . This position will handle technical...+ Responsibilities aligned with managing area of your team tier alignment + Provide after hours on call support… more
- Leidos (Norfolk, VA)
- …for end-users of the organization's products and services. **Primary Responsibilities** **As a Service Desk RDM Technician , you will:** + Use automated ... is dependent on exact position hired against. The SMIT Service Desk RDM Team has an opening... RDM Team has an opening for an experienced technician to work in our Norfolk, VA office. This… more
- Epsilon, Inc (Quantico, VA)
- **Help Desk Technician I** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing ... for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing....and audio visual/video teleconferencing. **An average day:** As Help Desk Technician I, you will create and… more
- Koniag Government Services (Winchester, VA)
- …individual with a **Top-Secret Clearance** to perform the duties of a **Help Desk Technician ** to support **ATS** and our government customer onsite at ... more. **Position Overview:** This position is for a Help Desk Technician to support the FBI's Information...escalate and monitor issues between the government analysts and Tier 3 and 4 + Document agency business rules… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... Friday. Description: The successful candidate will be responsible for Tier II and Asset support of an environment composed...customers when they call or walk into the customer service center, remotely, or at the customer's location. The… more
- General Dynamics Information Technology (Arlington, VA)
- …our differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II support to users. To ... Help Desk **Skills:** Customer Service ,Help Desk Operations,IT Service Desk ,IT Troubleshooting,Technical...modify, and repair computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing… more
- General Dynamics Information Technology (Falls Church, VA)
- …Help Desk **Skills:** Communication,Help Desk Administration,Help Desk Operations,IT Service Desk ,Teamwork **Certifications:** CompTIA Security+ ... IT Service Management (ITSM) model. **HOW A SERVICE DESK AGENT WILL MAKE AN IMPACT:**...DESK AGENT WILL MAKE AN IMPACT:** + Provide Tier 2 IT operations control support using ITSM ticketing… more
- Koniag Government Services (Chantilly, VA)
- …LLC, is looking for an excellent communicator with management consulting skills to provide Tier 1 Service Desk functions for Finance and Facilities based ... Koniag Government Services company **,** is seeking a Jr. Service Desk Analyst with a Top-Secret clearance...determine if the issue can be resolved by the Tier 1 Technician : record results. + If… more
- NANA Regional Corporation (Arlington, VA)
- Suvi is looking for a Technician (Field Service Representative) to support our government client in Arlington, VA. To join our team of outstanding professionals, ... a mixed classroom/ desk -side assistance training environment. Help Desk Support + Provides Tier I and...technical questions from users and escalating them to other service providers as necessary. + Ensures compliance with appropriate… more
- Chenega Corporation (Alexandria, VA)
- …** Technician ** delivers services, staff, and expertise to operate and maintain service desk functions that provides a ticketing system, operational support, ... **Req ID:** 34097 **Summary** **Desktop Support Technician ** **Ft Belvoir, VA** Are you ready to... III technicians. **Responsibilities** + Maintain and update the service desk ticketing system where each request… more
- Leidos (Hampton, VA)
- …schedule to support exercises occurring over weekends. **Primary Responsibilities** + Using Service Desk contacts, tickets, and NSOC monitoring tools including ... ServiceNow IT Operations Management, the NSOC Services Technician detects and verifies service outages and events and creates corresponding trouble tickets. The… more
- Stellar Innovations (Richmond, VA)
- …+ MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be achieved after starting by ... Inc., (SIS), a registered ISO 9001:2015 corporation, is a Service -Disabled Veteran-Owned Small Disadvantaged Business. SIS provides Professional Services &… more