- Amazon (Arlington, VA)
- …that offers enrolled Vendors services in one of five major categories: (1) A designated Sr . Customer Success Manager , (2) Strategic business advice, (3) ... you will be a member of the Consumables Category team, and the designated Sr . Customer Success Manager supporting one to Vendors within the Consumables… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... experience with our program. The key responsibilities of a Senior Customer Success Manager...in detail. A day in the life As a Sr . Customer Success Mgr, a… more
- Trellix (Richmond, VA)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. ... responsibly architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving … more
- Verint Systems, Inc. (Richmond, VA)
- …and professional growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Customer Success Manager ( Sr . CSM) is ... skills, striving to become a trusted advisor to the customer . The Sr . CSM is passionate about...+ Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success… more
- Amazon (Arlington, VA)
- …ownership to create daily and long-term strategic impact on customers and businesses? As a Senior Customer Success Manager with Amazon Vendor Services, ... & Software Our goals include providing the best vendor experience, a rewarding Senior Customer Success Manager experience, and ultimately to enhance the… more
- Trellix (Richmond, VA)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful ... efficiency. Reporting to the Director of Customer Success Programs, the Technical Program Manager will...senior decision makers across the company and our customer and vendor ecosystems will add to your … more
- Cardinal Health (Richmond, VA)
- …wherever WaveMark operates within the customer 's organization. The WaveMark ** Customer Support- Success Manager ** is accountable maintaining the team, ... to Customer Support staff. + Collaborate with the Director and Senior Managers of Customer Success to ensure wrap-around support for all levels of … more
- Amazon (Arlington, VA)
- …mental model to drive studies across multiple channels, geographies, collaborating with senior business leaders and conducting customer research * Utilize ... or a related analytical field experience - 6+ years of experience in a Senior CX role, program manager , transformations. product manager or continuous… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The ... Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The ... Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by… more
- Teradata (Richmond, VA)
- …assigned accounts where you will lead the development of a relevant and actionable customer success plan, and partner internally to ensure successful delivery of ... thought leadership to influence and build trust at different customer levels including senior /executive management, IT decision...on customer -facing roles (eg, pre-sales, strategic consulting, customer success role, etc.) with a strong… more
- FranklinCovey (Richmond, VA)
- …experience + FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California ... to develop the processes and tools needed for the customer success function and client engagement process...role + Basic Qualifications of a Mid-Market Account Client Success Manager - + 3+ years of… more
- FranklinCovey (Richmond, VA)
- …experience + FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California ... and institutions. To learn more, visit franklincovey.com . **Title:** Key Account Client Success Manager **Division & Department:** Enterprise Client Success … more
- Amazon (Arlington, VA)
- Description Mission - IT JUST WORKS The IT Services (ITS) organization seeks a highly motivated Customer Success Manager (CSM). As a CSM, you will be the ... for improvement, and advocating for the voice of the customer . In this role, you will leverage your business...strategy, end to end delivery, and communicating results to senior leadership Experience owning program strategy, end to end… more
- Mathematica (Richmond, VA)
- Position Description: Mathematica is searching for a Client Experience (CX) Senior Analyst/ Sr . Manager ! The Client Experience Senior Analyst/ Sr . ... be assigned as needed Position Requirements: * Experience in CX management, customer success in professional services, management consulting * Strong… more
- Amazon (Arlington, VA)
- Description As a Senior Enterprise Service Manager (ESM) for AWS focusing on the US National Security (NatSec) market segments, you will have the exciting ... providing insight to accelerate rate of execution/adoption of cloud technology. The Senior ESM will develop and maintain a long-term pipeline of cloud-related… more
- Amazon (Arlington, VA)
- …(AWS Field Experience) team with in SMGS, is looking for a passionate, innovative, committed Sr . Technical Program Manager (TPM). As a Sr . Technical Program ... personalized experiences * Secure data and contextualized insights supporting the entire customer journey * Machine learning and generative AI (GenAI) to deliver a… more
- J&J Family of Companies (Richmond, VA)
- Sr Manager , Field & Customer Solutions...qualified and motivated individual to join our team as a Senior Manager , Field & Customer Solutions ... care systems worldwide. For more information, visit www.depuysynthes.com. The Senior Manager , Field & Customer ...Inc (6029) **Travel** Yes, 25 % of the Time **Job Function** Customer Success Management **Req ID:**… more
- Capital One (Mclean, VA)
- Center 1 (19052), United States of America, McLean, Virginia Sr . Manager , Product Management - Inbound Payments Platform **Making a payment towards your credit ... improving our customer experience.** **The Payments Platform team is hiring Sr . Managers of Product Management in two areas:** + **Driving our strategic vision… more
- Amazon (Herndon, VA)
- …for their cloud services. Amazon Web Services is looking for a strong program manager to support US Government customers in the National Security space. This role ... communicate with customers in order to ensure an exceptional customer experience. This role is an opportunity to support...a contract between AWS and Federal government customers. The Sr . TPM will be responsible for identifying risks and… more