- ICF (Reston, VA)
- …+ Ensure compliance with all relevant state and federal requirements related to running a call center that provides direct services + Work with ICF teams to ... **OVC TTAC Elder Fraud Hotline Shift and Case Management Supervisor ** **_ICF is a mission-driven company filled with people...availability of underlying technology to minimize any disruptions to call center operations + Develop and maintain… more
- KSA Integration LLC (Stafford County, VA)
- Contact Center Supervisor Fully Remote *...Minimum Experience: + 4 years of experience in a call center /contact center environment. + 2 ... Labor "Hire Vets" Platinum Medallion Award. Position Overview:The Contact Center Supervisor is responsible for overseeing the...years of supervisory experience in a call center . Position Responsibilities: + Understand the… more
- CenterWell (Richmond, VA)
- …consumer experiences **Preferred Qualifications** + Knowledge of insurance processing or call center processes/practices + Develop strategies for adapting to ... a part of our caring community and help us put health first** The Supervisor , Outbound Sales Support leads the team who conducts selling activities related to… more
- CenterWell (Richmond, VA)
- …consumer experiences **Preferred Qualifications** + Knowledge of insurance processing or call center processes/practices + Develop strategies for adapting to ... us put health first** The Care Delivery Tele Sales Supervisor supports and develops a team of Care Delivery...company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior-focused primary… more
- HomeSafe Alliance (Arlington, VA)
- **Title:** Contact Center Supervisor **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves ... + The role requires strong business acumen of a REMOTE contact center and customer relationship reporting...relationship reporting and understanding and interpreting trends of contact center metrics (ie, Average Handle Time, After Call… more
- KSA Integration LLC (Stafford County, VA)
- Call Center Program Manager Fully Remote * Stafford, VA (http://maps.google.com/maps?q=Stafford+VA+USA+22554) Description KSA Integrationis a ... Centers and Customer Service centers in supervisory roles. + Experience in call center supervision/management in healthcare or government service. + Strong… more
- Mass Markets (VA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW REMOTE LICENSED PROPERTY & CASUALTY INSURANCE AGENT We...sure to succeed. We offer many advancement opportunities, including Supervisor , Trainer, Talent Acquisition, and Operations Management. To be… more
- WM (Richmond, VA)
- …Works to meet or exceed service and operational goals established for the call center , including productivity, quality, and timeliness goals. + Collaborate with ... morale, productivity and efficiency. + Provide timely feedback to direct supervisor regarding service failures, customer complaints or any other matters regarding… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …job search assistance to military spouses. Ensures sufficient technical and operational call center resources are established to meet contract requirements and ... as needed. Creates and maintains efficiencies by developing positive call center work flows, using appropriate resources,...and other support as required for customer delight. This remote position may be remote with key… more
- Bon Secours Mercy Health (Richmond, VA)
- …on the issues spanning across the Supply Chain organization. When calling the Call Center , you will speak with a trained Customer Service Representative ... outstanding items, invoicing, buyer messages, open orders and reports. Answer calls in a call center environment on a broad range of customer inquiries within… more
- CBRE (Ashburn, VA)
- …advance skills to perform preventative maintenance and corrective repairs in a Data Center operation. This exciting data center and technology focused role ... on both the critical facilities equipment and IT systems running the data center , helping clients realize the potential of their critical digital infrastructure and… more
- Cardinal Health (Richmond, VA)
- …Experience should include knowledge of practices and procedures commonly used in a call center or customer service environment. + Knowledge in insurance billing ... receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems...MS Outlook, company proprietary software - Salesforce, telephone and call center software). + Manage a high… more
- AECOM (Colonial Heights, VA)
- …as closed circuit TV, detectors, etc. + Act like an emergency dispatcher within a call center environment dispatching Road Rangers via a two-way radio system to ... will be a direct report to the TOC Shift Supervisor and AECOM management Team with direct communications with...pressure. + Ability to work alternate work schedules and on- call duties at a 24/7/365 operation center ;… more
- AECOM (Virginia Beach, VA)
- …positions will be a direct report to the Safety Service Patrol (SSP) Supervisor and Management Team with direct public and multi-agency communications. Starting pay ... the motoring public. As this is a 24/7/365 operation center , schedules are dictated by operational need and stated...need and stated in advance and will include on call duties. Schedules may vary and individuals selected will… more
- Cardinal Health (Richmond, VA)
- …+ Certified Pharmacy Technician, preferred + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, ... receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems...calls, with ability to determine needs and provide one call resolution. + Manage workload of inbound faxes (if… more
- Merck (Richmond, VA)
- …must reside within the territory or within commuting distance to a major workload center in the territory. + Travel (%) varies based on candidate's location within ... account plans in collaboration with the account team and supervisor (known as the Oncology Customer Team Leader). +...and an essential function of your job is to call on external stakeholders who require vaccination to enter… more
- Humana (Richmond, VA)
- …Software Development Life Cycle + Experience performing end-user testing for a Call Center /Contact Center organization with CRM (Customer Relationship ... other duties and tasks requested by his or her supervisor , consistent with the purpose of the position, department...+ Data analytics knowledge **Additional Information** **Work Style** : Remote **HireVue Statement** : As part of our hiring… more
- AECOM (Staunton, VA)
- …(internal customers) and Customers. + Ability to work alternate work schedules and on- call duties at a 24/7/365 operation center ; Schedules are dictated by ... a direct report to the Safety Service Patrol (SSP) Supervisor and Management Team with direct public and multi-agency...not include relocation benefits. + This is NOT a remote position but located on the client site locations.… more
- IMSolutions, LLC (Richmond, VA)
- …Remote Full Time \#1212 - Client Services Manager/ Supervisor Share (https://imsolutions1.applytojob.com/app/share/aAJXkKPl0M) **This position is contingent on the ... exciting opportunity working in federal government contracting supporting BPA Call Orders. This will be a remote ,...clients, each other, and our communities is at the center of everything we do. We understand, comprehend, and… more
- Koniag Government Services (Chantilly, VA)
- …to support our government client in Chantilly, VA. This is a remote opportunity. We offer competitive compensation and an extraordinary benefits package including ... using the provided CRM solution and other identified Contact Center (CC) technology + Speak and write using plain...and flow of the inquiry or request and manage call time effectively **Education, Work Experience, Knowledge, Skills &… more