- BAE Systems (Norfolk, VA)
- …about delivering innovative IT solutions that enable our customers to achieve their missions. As a ** Tier 1 Initial Support Analyst** , you'll play a ... IT professional looking for a new challenge, we encourage you to apply. As a Tier 1 Initial Support Analyst, you'll provide Tier 1 analysis and… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …ITIL v3, CompTIA, CCNA A minimum of five (5) years' relevant experience in Tier 1 support operations Strong understanding of network fundamentals, including ... (SLAs). . Act as first point of escalation for complex Tier 1 issues, providing guidance, troubleshooting support , and communication to higher- tier … more
- M. C. Dean (Springfield, VA)
- …improving lives, and changing the world for the better. We are seeking a **NOC Tier 1 Support Specialist** to join our **Security and Electronic Systems ... and commercial customers across high-growth markets. Responsibilities The **NOC Tier 1 Support Specialist** will...+ Analyze alerts, verify incidents, and escalate issues to Tier 2 or higher as + Perform initial… more
- Chenega Corporation (Arlington, VA)
- …the smallest possible impact on the business activity of the organization's end user(s). + Provides tier 1 support to end users for either PC, server, or ... **Req ID:** 38527 **Summary** ** Tier 1 Help Desk Analyst** **Arlington,...Answering calls, executing request fulfillment actions, providing functional user support , training issues, initial diagnostics/troubleshooting, account management,… more
- Imagine One Technology & Management (Norfolk, VA)
- …creation of PowerPoint slide decks as needed. + Provide support to shipyard tier 1 support desk and other external organizations using problem resolution ... monitoring analysts as significant and requiring action. + Perform initial assessment and triage on the criticality and impact...briefs. + Provide tier 1 , tier 2 and tier 3 support… more
- NANA Regional Corporation (Herndon, VA)
- …level position. The position will provide the timely delivery of high-quality Level 1 services & support to all internal and external clients. ... more complex problem reports or service requests to next tier of support as appropriate. + Complete...Clearance. + High school diploma with at least one ( 1 ) year of IT-related support experience. +… more
- Cleo (Richmond, VA)
- …verbal and written content to customers. **Your Qualifications** + Bachelor's Degree or 1 + years of Technical Support work experience + Customer Service ... ** Support Engineer I** Remote - US The SupportEngineer Iprovides initial contact with customers, assessing andassistingwith technical issues and customer… more
- Defense Health Agency (Fort Belvoir, VA)
- …is based on a tier scale, determined by the position specialty, grade and location. Tier 1 : $121,020 - 300,000 Tier 2: $145,000 - 320,000 Tier ... hospital is also tasked with maintaining unique capabilities to support continuity of government operations in the event of...of government operations in the event of crisis. The $ 1 .03 billion, 1 .3 million-square-foot facility opened in… more
- Red River (Chantilly, VA)
- …remote access, and business-critical software + Ability to assess, triage, and resolve Tier 1 technical issues quickly and accurately while following established ... seek to make those around you successful. We are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This… more
- BAE Systems (Norfolk, VA)
- …Remote Initial Support Analyst, you'll play a critical role in providing ** Tier 1 ** analysis and support for zero client, thin client, thick client, ... **Join a Team that's Shaping the Future of IT Support ** At BAE Systems, we're passionate about delivering innovative...environment. If you are a motivated and skilled technical support analyst looking for a new challenge, we encourage… more
- CACI International (Chantilly, VA)
- …of service and rapid issue resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels, handling ... responsible for incident triage, ticket creation in a web-based CRM, initial troubleshooting, and escalation where appropriate-ensuring issues are resolved promptly… more
- Defense Health Agency (Newport News, VA)
- …may be used to fill positions at any of the tiers listed below: + Tier 1 : $115,587 - $243,000 US Citizenship is required Board certification is required ... certified or eligible in Family Medicine; Advanced Cardiac Life Support (ACLS) certified, and be able to perform said...be provided to you at the time of the initial job offer. The salary determination process begins after… more
- Coinbase (Richmond, VA)
- …Serve as the first point of contact for clients on all operational issues, providing responsive Tier 1 support and owning the full lifecycle of an issue from ... operational point of contact for our clients, handling everything from initial onboarding to troubleshooting complex issues. While you'll manage incoming requests… more
- Oracle (Richmond, VA)
- …measure supply base performance. * Manage supplier compliance to regulation by determining affected tier 1 and tier 2 supplier manufacturing sites, access ... ISO or industry standard requirements. Will also provide backup support to other process owners. * Engage with electronic...Corporate programs. Programs and assignments will vary over time. Initial focus will be on country of origin, hazardous… more
- Oracle (Richmond, VA)
- …reporting process. * Leverage GHG emission data and sensitivity analysis to determine which tier 1 and tier 2 supplier products and manufacturing sites ... * Work on other compliance projects and provide backup support to other process owners. What are we looking...Corporate programs. Projects and assignments will vary over time. Initial focus will be supply chain Scope 3 greenhouse… more
- BrightSpring Health Services (Virginia Beach, VA)
- …in full cycle recruiting in a fast paced, professional oriented environment preferred + Complete Tier 1 and Tier 2 State Assessor training and maintain ... community. The Licensing Specialist is also responsible for caregiver initial state licensing, recertification/approval of the foster/adoptive license, and… more
- Tyto Athene (Ashburn, VA)
- …+ Escalate SOC performance issues or risks to management + Provide guidance and mentorship to Tier 1 and Tier 2 SOC Analysts to enhance their skills and ... is searching for a **Cyber Defense Forensics Lead** to support a law enforcement customer in Ashburn, VA. You...threats facing our clients. In addition to being our initial point of contact for end users, you will… more
- Intelligent Waves (Fort Belvoir, VA)
- …+ Create incident tickets, reports (BMC Smart Reporting), tasks, and work orders. + Support Tier I - III system, networking, and engineering personnel to ensure ... seeking a Network Operations and Security Center (NOSC) engineer to to support monitoring large-scale operations on a high-profile DOD contract. The contract… more
- Genesis Healthcare (Staunton, VA)
- …We offer generous paid time off to Full-Time and Part-Time team members. + ** Support for New Grads:** Our Powerback Clinical Mentorship Program kicks off on day one, ... with free CEUs through Medbridge. + **H-1B Visa & Relocation Assistance:** We support Visa or Green Card sponsorships, plus our Journey Travel Program lets you… more
- Tyto Athene (Ashburn, VA)
- **Description** Tyto Athene is searching for a **Cyber Threat Hunt Team Lead** to support a law enforcement customer in Ashburn, VA.You will play a critical role in ... most advanced global threats. In addition to being our initial point of contact for end users, you will...**Qualifications** **Required:** + 5+ years of experience as a Tier III Cyber Threat Hunt Analyst conducting advanced threat… more