- TekSynap (Arlington, VA)
- …in related field + Clearance: Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to ... the highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) Manager for ... effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead /Central Area...management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk … more
- Distributed Solutions Inc. (Reston, VA)
- …with polygraph + 2 + years prior of documented work experience as Helpdesk Lead . + Understanding of Ticketing systems. + Experience with logic structures. ... and clients understand issues, opportunities, and proposed solutions. The Helpdesk Lead is responsible for providing professional...Experience working with multi-tiered ticket handling/resolution systems. + Provide tier 2 and tier 3… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …with the highest level of management. + Must have knowledge of operating and maintaining Tier 2 Tech Control Helpdesk . + Ability to provide technical ... of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program's...and ensure compliance with security standards. + Oversee 24x7x365 Tier I and II maintenance support on all TCF… more
- TekSynap (Arlington, VA)
- …with the highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + ... a Top Secret/SCI clearance **Overview** We are seeking a Primary Technical Control Facility Lead to join our team supporting DISA JSP ETM in Arlington, VA. TekSynap… more
- Leidos (Chantilly, VA)
- …an operations team and 3+ years managing server maintenance and support + 3+ years experience managing Tier 2 - 24x365 Helpdesk support to include Tier 3 ... are seeking a Network and Systems Operations Manager, to lead the operations team. This is a Key Position...analysts, supporting the customer mission. You'll be managing the Tier 2 and Tier 3… more
- Public Consulting Group (Richmond, VA)
- …use of the system for end users and administrators as needed + Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations + Ability to manage ... agencies to improve lives. Founded in 1986, PCG employs approximately 2 ,000 professionals throughout the US-all committed to delivering solutions that change… more
- Epsilon, Inc (Quantico, VA)
- …needs. + Support high level events to include venue rehearsals and coordination. Provide tier 3 support for all AV/VTC systems in the MCU environment. + Code, ... switching devices, VTC, camera, audio and video. + Provide tier 3 support for auditorium production equipment such as...the MCU network. + Coordinate with the IA Task Lead to incorporate required IA controls into network and… more
- NANA Regional Corporation (Herndon, VA)
- …Monitor all Deltek Enterprise scheduled activities troubleshoot any issues encountered. + Escalate tier 2 and 3 issues to team members for advanced ... users based on requests received. + Monitor the Akima Helpdesk tickets received and perform level 1- 2 ...Akima Helpdesk tickets received and perform level 1- 2 troubleshooting + Tracking and recording hot fixes and… more