- Leidos (Norfolk, VA)
- …dependent on location. The SMIT Service Desk RDM Team has an opening for an experienced technician to work in our Norfolk, VA office. This team provides Tier I ... step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization's products and services.… more
- Leidos (Chantilly, VA)
- …duties of the Tier II Network Technician are as follows:** + The Tier 2 network field technician will support the installation and maintenance of the ... Modernization Sector at Leidos has an opening for a Tier II Network Technician to support computer...of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2 . Additional required qualifications include: + Knowledge of Transmission… more
- William C Brown Inc (Springfield, VA)
- …team to support our intelligence customer activities in Springfield, VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service ... Systems Administrator ( Tier 2 Desktop Support) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration… more
- CACI International (Fort Belvoir, VA)
- …of Travel Required: Up to 10% Type of Travel: Local * * * Deskside Support Technician - ( Tier 2 ), you will act as a model of customer service excellence to ... software installations issues, and other critical needs. The Deskside Support Technician is predicated on Tier 2 diagnostic experience and judgment, as well… more
- General Dynamics Information Technology (Falls Church, VA)
- …(ITSM) model. **HOW A SERVICE DESK AGENT WILL MAKE AN IMPACT:** + Provide Tier 2 IT operations control support using ITSM ticketing system such ServiceNow ... a IT Operations Specialist to provide timely and professional Tier II support to users. To be successful in...shall be in sufficient detail to allow another support technician , not familiar with the problem, sufficient information to… more
- Red River (Chantilly, VA)
- …responsible for handling technical support requests directly from customers and escalating to Tier 2 members as needed. Our technicians are responsible for ... embrace a hard challenge. We are looking for a Tier 1 Technician to join our growing...Position Tasks:** + Accept customer calls/alerts and escalate to Tier 2 team members as needed within… more
- CoreSite (Reston, VA)
- …hiring for the Swing Shift: 2 :00pm - 10:00pm, Tuesday - Saturday A Tier 1 technician will hold responsibilities in the functional areas of: Security ... - ie, MS Word, Excel, MS Outlook. + A Tier I technician will gain an on-the-job...the essential functions. + Ability to stand 1/3 - 2 /3 of the time + Ability to walk 1/3… more
- CoreSite (Reston, VA)
- …currently hiring for the Overnight Shift: 10:00 pm - 6:30 am, Tuesday - Saturday A Tier III technician will be responsible for day to day operations of the data ... The Data Center Technician III assists in the operational integrity, security,...of CoreSite's Data Center Operations Qualification Program to the tier level at which you are hired within the… more
- NANA Regional Corporation (Arlington, VA)
- Suvi is looking for a Technician (Field Service Representative) to support our government client in Arlington, VA. To join our team of outstanding professionals, ... users in a mixed classroom/desk-side assistance training environment. Help Desk Support + Provides Tier I and Tier II help desk support; respond to requests for… more
- Parsons Corporation (Reston, VA)
- …problem identification, diagnosis and resolution of problems. Provides support for escalation to Tier 2 and 3 and communication of status to agency management ... domain? We need your help. Our Team is looking for a **Service Desk Technician ** . In this role you will maintain Information Technology (IT) systems and standard… more
- System One (Vienna, VA)
- ISD Technician Location: 100% Onsite, reporting to Vienna, VA...W2 options Position Type: Multiyear Contract Job Description: * Tier 1 or Tier 2 ... diagnostics and troubleshooting experience with hardware and software * Familiarity with PC, Laptop, and Thin Client devices * Experience in document operating procedures and adept ticket notation ability * Experience with ServiceNow or equivalent ticketing… more
- Epsilon, Inc (Alexandria, VA)
- …issues, while the APR Team receives escalated tickets, executive support requests, and tier 2 requests. Our ERF team is tasked with account/access management ... **Account Management Technician I** **Who is Epsilon:** Epsilon is an...the last two years. In accordance with 8 USC 1324b(a)( 2 )(C) , Epsilon will not consider candidates for this… more
- Epsilon, Inc (Quantico, VA)
- **Help Desk Technician I** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing ... audio visual/video teleconferencing. **An average day:** As Help Desk Technician I, you will create and troubleshoot tickets and...be a US Citizen. In accordance with 8 USC 1324b(a)( 2 )(C) , Epsilon will not consider candidates for this… more
- Compass Group, North America (Mclean, VA)
- …systems have the latest firmware and software installed updating as necessary. + Assists Tier 2 with hardware swaps as needed (CHD/projectors). + Manages ITSM ... We are hiring immediately for a MULTIMEDIA AUDIO VISUAL TECHNICIAN position. + Location: Capital One, 1600 Capital One...other managed services. Job Summary Summary: As a Multimedia Technician , you will repair, maintain, upgrade and install AV… more
- Crash Champions (Fredericksburg, VA)
- …_US-VA-Fredericksburg_ **ID** _2025-11273_ **Category** _Body Technician_ **Position Type** _Regular Full-Time_ **Prioritization** _Tier 2 - Staffing Needs_ ... Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the US, serving customers and business… more
- Fusion Technology LLC (Falls Church, VA)
- …Management - Mission Server, Automation and Network Support, Cybersecurity, and Tier II Customer Support; Land Mobile Radio; and Configuration Management support ... to the installation infrastructure + Support emergency work requests within two ( 2 ) hours of oral or written notification + Support modernization programs such… more
- General Dynamics Information Technology (Springfield, VA)
- …mid-level position into a 24/7 Data Center operations group. The Data Center operations technician actively provides tier 2 + network monitoring and systems ... running on one or more operating systems. The Data Center operations technician is responsible for the operations, maintenance, and monitoring of data center… more
- General Dynamics Information Technology (Arlington, VA)
- …seeking help. Install, modify, and repair computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing system such ... centered Service Desk Specialist to provide timely and professional Tier II support to users. To be successful in...shall be in sufficient detail to allow another support technician , not familiar with the problem, sufficient information to… more
- Eaton Corporation (Sandston, VA)
- …headfirst into real-world problems, honing the skills you need to develop into a top- tier leader. Your assignments are more than tasks and busy work, they're your ... August of 2025 * Minimum overall cumulative GPA of 2 .8 * Minimum of one internship/co-op experience or an...or an equivalent 3 months of experience in a technician or maintenance role working on or with machines,… more
- US Army Training and Doctrine Command (Fort Eustis, VA)
- …Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech ... the most difficult or stressful situations; occasionally reviewing work completed by others; ( 2 ) Customer Service - Works with clients and customers (that is, any… more