- General Dynamics Information Technology (Fairfax, VA)
- …and services that enable the safety, security, health and well-being of our nation. As a Tier 3 Call Center Lead on the GDIT Federal Civil Division State ... clinics, Presumptive Eligibility Determiners, and other healthcare facilities. Role Summary: A Tier 3 Call Center Representative Lead is a specialized… more
- Bon Secours Mercy Health (Petersburg, VA)
- …Float expectation within multiple sites within a single market based on competency + Tier 3 : Float expectation within multiple sites across more than one market ... connection for patients and families in the community we call home. Bon Secours - Southside Medical Center...The primary function of this job, based on hiring tier , is to be available and flexible to float… more
- LifePoint Health (Martinsville, VA)
- Registered Nurse (RN), Cath Lab, SOVAH Martinsville PRN Tier III (Min 2 shifts/week, 3 wkd shifts/months based on hospital needs, 3 holiday shifts/year (min ... in Quality Assurance and practices Infection control policies. Participates in an on- call schedule for STEMI interventions. Practice in accordance with state and… more
- Leidos (Ashburn, VA)
- **Description** Leidos is seeking a Cyber Tier 1 Shift Lead to join our team on a highly visible cyber security single-award IDIQ vehicle that provides Network ... Operations Security Center (NOSC) support, cyber analysis, application development, and a...infected or compromised devices + Ensure shift continuity during call -outs and emergencies + Compile incident reports, executive summaries,… more
- KSA Integration LLC (Stafford County, VA)
- Call Center Program Manager Fully Remote * Stafford, VA (http://maps.google.com/maps?q=Stafford+VA+USA+22554) Description KSA Integrationis a Service-Disabled ... Centers and Customer Service centers in supervisory roles. + Experience in call center supervision/management in healthcare or government service. + Strong… more
- KSA Integration LLC (Quantico, VA)
- Customer Care Representative Marine Corps Wounded Warrior Call Center Quantico Quantico, VA (http://maps.google.com/maps?q=Quantico+VA+USA+22554) Description KSA ... training is for two weeks in the Wounded Warrior Call Center from 9:00 AM-5:30 PM. Upon...scheduled for shifts referenced above. Requirements + Current Active Tier 3 (T3) or National Agency Check… more
- KSA Integration LLC (Stafford County, VA)
- …Contingent Upon Contract Award Minimum Experience: + 4 years of experience in a call center /contact center environment. + 2 years of supervisory experience ... capabilities: (1) data analytics, (2) comprehensive veterans support, and ( 3 ) business process improvement. We are a rapidly growing...in a call center . Position Responsibilities: + Understand the… more
- CoreSite (Reston, VA)
- …mechanical, controls, and fire life safety systems. + Completion of CoreSite's Data Center Operations Qualification Program to the tier level at which you ... The VA2 Facilities and Data Center Technician IV must possess an expert level...the ability to regularly work from 6:00 am to 3 :00 pm EST, Tuesday - Saturday. Mechanical responsibilities will… more
- CoreSite (Reston, VA)
- …general computer skills are essential Education/Experience: + Experience working in a data center environment + At least 3 years of networking experience with ... As a member of CoreSite's Operations Support Center (OSC) team, and reporting to the OSC...Support of the Telecom and Network infrastructure environment, 24x7 on- call support may be required + Respond to SNMP… more
- BAE Systems (Herndon, VA)
- …Tier 4 engineering support for all Voice systems + Design, test and deploy call center technology. In addition to providing user training and transition plans ... to understand system requirements + Design, test and deploy call center technology. Additionally provide user training...computer science are preferred with a minimum of three ( 3 ) year s relevant experience with the following skillsets:… more
- CACI International (Bluemont, VA)
- …resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 2 and Tier 3 problem identification, diagnosis, ... upgrades, provide on-site and remote resolution support for trouble calls and provide TIER 2/ 3 support of Unix/Windows workstations and servers, including Web… more
- Chenega Corporation (Fort Belvoir, VA)
- …or laptops that have authorized access to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the restoration is beyond the ... + Maintain and operate the classified and unclassified data center which houses the server farm. + Provide support...Monday through Friday and must be available on an on- call basis to provide immediate assistance in the event… more
- General Dynamics Information Technology (Bluemont, VA)
- …resolution for all of the client/server/storage/network devices, mobile devices, etc. * Provide Tier 2 and Tier 3 problem identification, diagnosis and ... upgrades, provide on-site and remote resolution support for trouble calls and provide TIER 2/ 3 support of Unix/Windows workstations and servers, including Web… more
- CACI International (Springfield, VA)
- …Analytics, Behavior Analysis; etc. + **Cyber Security Operations** : CSOC ( Tier 1; Tier 2; Tier 3 ); Cyber Hunt; Cyber Threat Intelligence; Enterprise ... span across a variety of experience levels. Typical requirements call for a BA/BS Degree and between Two (2)...At CACI, we place character and innovation at the center of everything we do. As a valued team… more
- BAE Systems (Bluemont, VA)
- …resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 2 and Tier 3 problem identification, diagnosis and ... upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/ 3 support of Unix/Windows workstations and servers, including Web… more
- William C Brown Inc (Springfield, VA)
- …problem resolution for all of the client/server/storage/network devices, mobile devices, etc.* Provide Tier 2 and Tier 3 problem identification, diagnosis ... upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/ 3 support of Unix/Windows workstations and servers, including Web… more
- Lumen (Richmond, VA)
- …excellent customer service skills + The desire to work in a complex 24x7 call center . + Demonstrated proficiency with trouble ticketing application as well as ... industries in The American Opportunity Index. We're looking for top- tier talent and offer the flexibility you need to...helpdesk experience. + 5 + year of technical customer call center experience. + Associate degree in… more
- CACI International (Springfield, VA)
- …This will be for Shift 2-B Tuesday - Saturday 1400-2200 **Responsibilities:** + Provide Tier 2 and Tier 3 problem identification, diagnosis and resolution ... expanded 12x5 service support level during core hours and on- call support with two-hour response time during non-core hours...At CACI, we place character and innovation at the center of everything we do. As a valued team… more
- Amazon (Herndon, VA)
- …deployment, or operations mechanisms to support IP network and/or networking systems. - 3 + years experience in a technical on- call capacity, responding to ... sustainable and repeatable solutions and processes. * Collaborate with highest tier escalation engineers/resolvers. * Create and review documentation and process… more
- Parsons Corporation (Alexandria, VA)
- …post system maintenance & provisioning + Fix Support Escalation Issues; serve on the tier 3 support team for integrated product support and proactive response to ... practical experience to software development, support, IT operations and on- call process improvement + Develop workflow in Python or...of experience with all design aspects of the data center support systems, to include AC/DC power, UPS, HVAC,… more