- AeroVironment (Lawrence, KS)
- …**Position responsibilities:** + Primarily GRC role with team management responsibilities + Support IT projects by participating in the design, development, and ... criteria used in obtaining results; challenges are sometimes?unique. + Provide customer service and inter-departmental support + Analyze email and communicate… more
- Red River (Topeka, KS)
- …will be on the front line for generating interest in Red River's service offerings. Sales Development Representatives make cold calls to prospects to identify ... Tasks:** + Uncover opportunities for Account Executives to sell innovative offerings for IT Managed Services, Cloud, Cyber Security, Voice solutions and More. + Make… more
- Terracon (Olathe, KS)
- …**Preferred Certification:** + A+ certification **Exemption:** Non-exempt **Requisition ID:** 34161BR **Posting Title:** IT Service Desk Support Staff I ... to telephone calls, emails, and chat sent to the IT Service Desk system as...emails, and chat sent to the IT Service Desk system as the first level...a more senior IT Service Desk level or tier 2 support . +… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- … IT , Business Administration, or related field + 8+ years of experience in service desk or IT support operations + Minimum 3-4 years of service ... Responsible leading weekend service desk operations, overseeing IT...and quality standards + Provide technical guidance and troubleshooting support + Conduct service desk … more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- … IT , Business Administration, or related field + 8+ years of experience in service desk or IT support operations + Minimum 3-4 years of service ... managing the overall operations, performance, and continuous improvement of the CASTLE-NET IT Service Desk . This role provides leadership and direction to … more
- GovCIO (Topeka, KS)
- …as CompTIA A+, Network+, Security+, Apple Certified Support Professional (ACSP), Google IT Support , or Help Desk Institute (HDI) Certification. + ... **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I...Knowledge of medical terminology or prior experience in healthcare IT support . + Prior military service… more
- CAI (Topeka, KS)
- …Italian speaking users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and ... bilingual customer service -oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support...You'll Do** + Provide General IT end-user support + Utilize excellent customer service skills… more
- Cayuse Holdings (Topeka, KS)
- …customer support or IT support . + Experience with ServiceNow IT Service Management System. + Customer service experience and strong focus on ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse...and Apple suite of applications. + Administration of ServiceNow IT Service Management System (for example … more
- GovCIO (Topeka, KS)
- …compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service Level Agreements ... **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active...**Qualifications** + High School with 3 - 6 years IT support (or commensurate experience) + Active… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support ; skill ... resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged … more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- The Field Office Support Lead (End User Service Lead - Field Support Manager) provides senior-level end-user technical support and leadership for ... CASTLE-NET program field offices. This role supervises field support operations, ensures high-quality service delivery, manages field technician teams, and… more
- GovCIO (Topeka, KS)
- **Overview** GovCIO is currently hiring for a Connected Device Support & Reconciliation Support Technician to ssupport our VA Customer. This position will be ... within the United States. **Responsibilities** **The Connected Device & Reconciliation Support Representative is responsible for supporting Veterans in accessing and… more
- Evolent (Topeka, KS)
- …+ Familiarity with JIRA, Confluence, Microsoft Azure - Application Insights + JIRA Service Desk ticketing system/Confluence experience To ensure a secure hiring ... of issues, and escalation when necessary + Ensure that Service Level Agreements (SLAs) are met + Maintain and...experience + 1+ year(s) of progressive experience within application support / IT operations organizations + 1+ year(s) experience… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …day-to-day administration and ongoing technical support . + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... The Tier 2 Technical Support Operations Analyst will be responsible for planning,...problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …Incident Tracking & SLA Monitoring **Preferred Skills** + Cybersecurity Incident Response + Service Desk Management + Process Improvement & Optimization + Team ... organizational resilience. **Key Responsibilities** + Manage and coordinate the resolution of IT incidents and service requests from initial detection through… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …as well as remote systems management of the server environment. + Provide support to resolve incident, problem, or service requests that require subject ... projects across more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,… more
- Fujifilm (Topeka, KS)
- …software products. This position requires interaction with development, marketing, sales, technical support , field service , the end user, outside vendors and all ... level knowledge in all areas of medical informatics; enterprise IT infrastructure design and deployment, medical imaging industry in...other service and administrative groups within Fujifilm involved in the… more
- Cognizant (Topeka, KS)
- …Mainframe, Database, Middleware, Network, Citrix and VDI, Windows 10, Active Directory, Service Desk , Desktop Engineering, Desktop Support , Messaging and ... seeking a highly skilled **Cloud & Infrastructure Solution - Service Line Specialist** who will be a part of...leading transformative led conversation with VP/CXO decision makers across IT and business teams. . Lead the design and… more
- Pacific Northwest National Laboratory (Topeka, KS)
- …sharing and guidance to peers and stakeholders. + Participate in production support and service management activities (incident, problem, and change), as ... team and dedicated budget. Our directorates related to Mission Support & Operations include Office of General Counsel, Business...Absence Management + Payroll (US) + Employee & Manager Self- Service + HR Help Desk , Touchpoints, Communicate,… more
