- HomeSafe Alliance (Raleigh, NC)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... the last. **About the Role** HomeSafe Alliance seeks a passionate and talented Customer Experience Manager to join their team. This individual will oversee … more
- Rubrik (Morrisville, NC)
- …and available, no matter the challenges that come your way. **What you'll do:** The Customer Experience Manager is a key role within the Customer ... skilled at swiftly diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world where data is the lifeblood of… more
- CARMAX (Raleigh, NC)
- …service levels, staffing, etc.) + Manage projects and tasks assigned to your team As a Customer Experience Center Manager at CarMax, you will lead a dynamic ... Your leadership will drive your team to deliver an iconic customer experience through executing our Professional Selling Principals and working together with… more
- Michaels (Dunn, NC)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DUNN, NC Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- FranklinCovey (Raleigh, NC)
- …+ FranklinCovey client admin or facilitator experience . + Sales or Customer Success Manager experience . Location-specific compensation: California - ... + Basic Qualifications of a Mid-Market Account Client Success Manager - + 3+ years of experience ...others to accomplish significant results for the organization. + Experience in developing and executing customer success… more
- FranklinCovey (Raleigh, NC)
- …experience or certification. + Leadership experience + Sales or Customer Success Manager experience . Location-specific compensation: California - ... learn more, visit franklincovey.com . **Title:** Enterprise Client Success Manager **Division & Department:** Enterprise Client Success **Status:** Full-Time Exempt… more
- Wilson Language Training (Raleigh, NC)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team....health score, expansion opportunities identified, and CNPS + Analyze customer data to improve customer experience… more
- Danaher Corporation (Raleigh, NC)
- …at least 8 years of professional experience , and at least 5 years of proven experience as a Customer Success Manager or in a similar customer -facing ... the Danaher Business System which makes everything possible. The Customer Success Manager will be a key...- we will consider candidates with additional applicable work experience in lieu of educational experience +… more
- Fujifilm (Raleigh, NC)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Highmark Health (Raleigh, NC)
- …of key marketing technology platforms such as Salesforce Marketing Cloud, Adobe Experience Manager (AEM), Adobe Customer Journey Analytics (CJA), ... **Company :** Highmark Health **Job Description :** **JOB SUMMARY** As Marketing Technology Manager , you will be the technological cornerstone of our marketing & … more
- Trellix (Raleigh, NC)
- …and cross functional teams to operationalize defined methodologies into an industry-leading customer experience across the CS functions from sales to ... **_Job Title:_** Customer Success Technical Program Manager **About...experiences must include ~4 years of technical operational excellence experience honed within a Customer Success /… more
- Lenovo (Morrisville, NC)
- Customer Insights Manager , Advertising and Campaign **General Information** Req # WD00068536 Career area: Marketing Country/Region: United States of America ... Marketing by empowering teams to make effective decisions with actionable insights. The Customer Insights Manager with focus on Advertising will ensure best… more
- Rocket Software (Raleigh, NC)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Manager , Customer Solutions Engineering brings creativity, curiosity, and passion ... the goals and objectives of their product team in Customer Solutions Engineering are being met. The Manager...position + 5+ years Project Management, Consulting, or management experience ; customer facing experience is… more
- Pearson (Raleigh, NC)
- ** Customer Marketing Manager ** - **K-12 Education** At Pearson, we're committed to a world that's always learning and to our talented team who makes it all ... and inspires us to always be better. As a Customer Marketing Manager , you will play a... satisfaction and retention. **Qualifications:** + 5+ years of experience in customer marketing or account-based marketing,… more
- Trellix (Raleigh, NC)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...escalate as needed. About You: + 5+ years of customer engagement and account management experience in… more
- Amazon (Raleigh, NC)
- …customers for adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and driving innovation, and also ... customers achieve new possibilities leveraging AWS. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible for helping guide AWS… more
- Lucid Software (Raleigh, NC)
- …needs are addressed promptly. + Lead cross-functional initiatives to enhance the customer experience , resulting in higher satisfaction and loyalty. + Collaborate ... Sr. Customer Success Manager Raleigh, NC Lucid...Sr. Customer Success Manager Raleigh, NC Lucid Software is the leader...with strong academic performance + At least 4 years experience in CX, Consulting, or similar customer … more
- Verint Systems, Inc. (Raleigh, NC)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... Management (XM) business unit is seeking an experienced Customer Success Manager (CSM). The CSM position...experience in a client facing role utilizing either Customer Advocate Expertise or Account Management. + Ability to… more
- Verint Systems, Inc. (Raleigh, NC)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Rocket Software (Raleigh, NC)
- …Project Manager + Bachelors degree and Masters or equivalent experience + Current program/project management certification from PMI or equivalent organization, ... truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Program Manager is a pivotal role responsible for managing the successful delivery of… more