- Inter Technologies Corporation (Raleigh, NC)
- …CV and skills are a good match. Title: Travel Field AV Engineer Department: Operations Reports To: Vice President of Customer Success Position purpose and ... Customer Success and is a member of the Operations team supporting the mission and goals of a...to hardware, software, and networking. Provide on-site or remote support for escalated service issues. 3. Client… more
- Pearson (Raleigh, NC)
- …engaging and supporting internal and external customers? Pearson VUE is hiring Customer Service Administrators to join us as Licensing Specialists. These ... Customer Service Administrators are responsible for processing and evaluating a high volume of licensing applications, phone calls and emails regarding the… more
- City of Durham (Durham, NC)
- …priorities and deadlines; and supervising all data entry and customer service operations . Supervise support staff including, conducting performance ... and processing of warrants, crime and police information as well as providing customer service to the general public. Supervise an assigned shift or section of… more
- BrightView (Durham, NC)
- …improvement, fosters collaboration between departments, and ensures that operations support excellent customer service . **Duties and Responsibilities:** ... (CPQ) to inform data-driven decisions and drive continuous improvement + ** Customer Service , Satisfaction, and Jobsite Quality:** Ensure high standards… more
- BrightView (Raleigh, NC)
- …(CPQ). 7. Customer Service , Satisfaction and Jobsite Quality + Ensure that operations support excellent customer service and jobsite quality. + ... grow to be your brightest. We're looking for a Operations Manager. Can you picture yourself here? **Here's what...Address any operational issues that impact customer satisfaction. + Implement processes to improve … more
- Cardinal Health (Raleigh, NC)
- … Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer ... customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible... as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing… more
- Cardinal Health (Raleigh, NC)
- …Possesses understanding of service level goals and objectives when providing customer support . + Demonstrates ability to respond to non-standard requests ... No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time… more
- Zoom (Raleigh, NC)
- Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining and executing the ... retention, renewals, expansion, and long-term value realization. About the Team The Customer Experience Operations team partners across Sales, Customer … more
- Capital One (Raleigh, NC)
- …+ High School Diploma, GED, or equivalent certification + At least 3 years of Customer Service or Call Center experience + At least 3 years experience working ... Operations Associate: ATM & Cash Process, Controls & Support Team (Work from Home) As a Capital One...the right to ask the agent to upgrade internet service to ensure a good customer experience.… more
- United Therapeutics (Morrisville, NC)
- …an option. Who you are You are someone who believes in delivering "best in class" customer service . You are a calm and patient listener and love to research ... passionate, inspiring and always patient-centric. The Patient Navigator, Patient Support Operations , plays a pivotal role in...with 4+ years of relevant experience in case management, customer service , or patient experience management or,… more
- Cardinal Health (Raleigh, NC)
- …an understanding of service level goals and objectives when providing customer support **_Qualifications_** + Bachelor's degree in related field, or ... **_What Finance Operations contributes to Cardinal Health_** Finance oversees the...chargebacks, billing, accounts payable and employee travel & expense. Customer Pricing Support is responsible for proactive… more
- CompuCom (Raleigh, NC)
- We're looking for an experienced ** Operations Support Manager** to lead the delivery of day-to-day services for our clients' Photolab imaging equipment. In this ... for improvement. **Skills & Qualifications:** + Minimum of 5 years of experience in operations or service delivery management + Minimum of 5 years of experience… more
- National Power, LLC (Raleigh, NC)
- …business management skills, and the ability to manage complex electrical infrastructure operations while driving business growth and customer satisfaction across ... develop multiple service teams including Lead Technicians, Senior Technicians, and support staff + Recruit, hire, and onboard qualified technical personnel to … more
- Biomat USA, Inc. (Research Triangle Park, NC)
- …the partner meets performance commitments across channels. + Develop and implement customer service standard guidelines and policies to enhance satisfaction and ... management for technology and process evolutions + Lead and support customer care, focusing on training, performance... Service Knowledge** + Deep expertise in service operations , including SLAs, escalation paths, QA… more
- S&P Global (Raleigh, NC)
- …+ Minimum 2 years'experience in a client-facing role (account management, sales, client operations , end user support or similar) - ideally within the financial ... prospecting and for providing key insights to help better service their clients. We have a broad and diverse... their clients. We have a broad and diverse customer base, including some of the world's largest financial… more
- Broadcom (Durham, NC)
- …our software division. + **Inspire teams** : Manage a global organization spanning customer support , professional services, and customer success. + **Drive ... looking for a dynamic **Vice President of Services and Support ** to lead our global customer success,... support . + **Innovate** : Expand digital and self- service support models while maintaining personal, high-touch… more
- Robert Half Technology (Durham, NC)
- …Available on W2 We are seeking an experienced, detail-oriented Customer Service Representative to provide high-level support to internal teams and healthcare ... Description Customer Service Representative - Contract Location:...resolving issues, documenting interactions, and ensuring timely communication to support business operations . The ideal candidate thrives… more
- Concentrix (Raleigh, NC)
- …with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and ... Home (https://jobs.concentrix.com/) "Job Details ** Customer Service Rep - Tax (Seasonal,...Spanish) working from home, you will: + Provide inbound customer support using a call flow guide… more
- Pearson (Raleigh, NC)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson Virtual ... to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,...Leadership + Work collaboratively as a member of the Customer Support team, with schools and other… more
- Cardinal Health (Raleigh, NC)
- **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing ... business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced… more