- Sutherland Global Services (Raleigh, NC)
- …support the entire customer life cycle. We're Sutherland, and we currently seek technical support professionals to join the team supporting one of our ... experience + Knowledge of Email systems and Networking experience in a technical support /help desk environment + Proven understanding of email, TCP/IP,… more
- GovCIO (Raleigh, NC)
- …methods supporting network/system operations and implement changes to procedures. Consults with support teams, help desks, customers and other technical staff in ... hiring for seeking a skilled and motivated Windows and Linux System Administrator to join our dynamic IT team....is a fulltime opportunity and will be a fully remote within the United States position. Core hours of… more
- Acxiom (Raleigh, NC)
- As a Sr. Technical IT Project Manager at Acxiom, you will manage the development and execution of medium to large, complex, multi-phased projects within the ... cost, recommending budget changes to management, as needed, to support changes in project scope + Manage and communicate...Basic operating systems knowledge in the areas of Windows, Linux and VMWare. + PMP certification; Handles 2-3 complex… more
- Rocket Software (Raleigh, NC)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and ... to respond to customers. + Track and document inbound support requests and ensure proper notation of customer requests...IDMS or VSAM. + Operating system knowledge: Windows, Unix, Linux . + Database knowledge in open systems (Windows, Unix,… more
- Autodesk (Raleigh, NC)
- …value, reduce costs, and optimize the customer experience + Provide coaching, technical support , and career development opportunities for team members **Minimum ... solutions, and lead a team committed to excellence in service quality. Open to Remote US EAST **Responsibilities** + Lead and mentor a team of engineers, fostering… more
- Red Hat (Raleigh, NC)
- …stack of trusted, high-performing solutions. We offer cloud, AI, Linux , middleware, and virtualization technologies, together with award-winning global customer ... support , consulting, and implementation services. Red Hat is a...Platform BU and Product team is looking for a technical product manager for the role of Technical… more
- Red Hat (Raleigh, NC)
- …a dedicated customer engagement associate and a member of the Red Hat engineering and technical support teams. As a Technical Account Manager, will provide a ... and offerings * Collaborate with internal engineering, development, product management, and technical support teams to resolve issues * Manage customer cases… more
- Humana (Raleigh, NC)
- …makes decisions on moderately complex to highly complex issues regarding technical approaches for project components, and performs work without direction. They ... skills to make an impact** **Responsibilities** + Deploy and provide operational support for **hierarchical NGFW policies** in **GCP** using security tags, and… more
- Fujifilm (Raleigh, NC)
- … Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- Red Hat (Raleigh, NC)
- …solutions, using a community-powered approach to deliver reliable and high-performing Linux , hybrid cloud, container, and Kubernetes technologies. Red Hat helps ... operating system, and automate, secure, and manage complex environments. Award-winning support , training, and consulting services make Red Hat a trusted adviser… more
- Confluent (Raleigh, NC)
- …in advancing their knowledge & abilities on their own, while also helping Technical Support + Engineers and Professional Services teams better serve your ... dig in to help address customer issues alongside Confluent Technical Support Engineers and Core Engineering. **What...Machine (JVM) tuning and troubleshooting + Experience with operating Linux , you know how to configure, tune and troubleshoot… more
- Red Hat (Raleigh, NC)
- …Description** **About the Job** **The Red Hat AI Business Unit is looking for a technical Product Manager for a hybrid role in our Raleigh, NC or Boston, MA office. ... with other stakeholders such as marketing, field enablement, customer success and support to drive the success of OpenShift AI. Experience with Generative AI,… more
- Nutanix (Durham, NC)
- …benchmarks and load tests. They work closely with other teams such as Sales, Support , and Nutanix partners to resolve technical issues and drive performance ... with developers to troubleshoot and resolve systemic performance issues. + Utilize Linux and Windows performance tools for effective troubleshooting. + Engage in… more
- Confluent (Raleigh, NC)
- …the Role:** Confluent is looking for a highly skilled and engaging Technical Instructor to deliver world-class instructor-led training (ILT) on Apache Kafka and ... but also an exceptional communicator and teacher with a passion for driving technical excellence in the partner community. **What You Will Do:** + Conduct… more
- Red Hat (Raleigh, NC)
- …projects which improve the customer experience and Red Hat's ability to support customers through Artificial Intelligence (AI) and Machine Learning (ML) enhanced ... inclusive and collaborative environment to solve problems effectively and efficiently + Support a diverse team of engineers and designers by driving and prioritizing… more
- Red Hat (Raleigh, NC)
- **Job Summary:** Our Operations organization is currently looking for a Technical Analyst to join us in Raleigh. You will work closely with a senior mentor to gain ... technical knowledge and experience in your field, and cooperate...made within an open source community, upon need + Support development of machine learning, data mining, and statistical… more
- Red Hat (Raleigh, NC)
- **Job Summary:** Our Operations organization is currently looking for Technical Analyst interns to join us in Raleigh. You will work closely with a senior mentor to ... gain technical knowledge and experience in your field, and cooperate...made within an open source community, upon need + Support development of machine learning, data mining, and statistical… more
- EDB (Raleigh, NC)
- …Hat Openshift for database solutions. + Experience mentoring junior and mid-level technical support engineers + Ability to work cross-functionally with ... Engineer you will be a part of our Support Services team that is 100% Remote ...+ Facilitation of knowledge transfer sessions and training for technical support + Strong troubleshooting skills and… more
- Red Hat (Raleigh, NC)
- …for different voices. We learn from our failures in a blameless environment to support the continuous improvement of the team. At Red Hat, your contributions have ... Resolve customer issues escalated from the Red Hat Global Support team + Work within a small agile team...A bachelor's degree in Computer Science or a related technical field involving software or systems engineering is required.… more
- Red Hat (Raleigh, NC)
- …intern to join us in Raleigh. You will be assisting with day-to-day activities to support some of our key technical functions here at Red Hat, encompassing areas ... as diverse as business systems analysis, enterprise hardware support , IT customer experience, software engineering, data science or...Red Hat will work to match you to the technical function best suited to your interests and skill… more