- Merck & Co. (Durham, NC)
- …guided by policies, procedures and business plan; receives guidance from manager . Provides technical guidance to employees, colleagues or contractors Anticipates and ... interprets client and/or customer needs to identify solutions Works as a liaison...project priorities - schedule & cost, installation). Extensive industrial experience involving utility system generation, distribution and controls are… more
- Merck & Co. (Durham, NC)
- …by policies, procedures and business plan; receives guidance from manager .Provides technical guidance to employees, colleagues or contractorsAnticipates and ... interprets client and/or customer needs to identify solutionsWorks as a liaison between Plant Engineering and other Site Business Partner'sTeam member for small… more
- Nutanix (Durham, NC)
- …seizing opportunities for growth and advancement in a dynamic market. **About the Team** The Customer Experience Manager role will be part of a newly formed ... If so, you would thrive in our newly established Customer Experience organization. There, you can play...team-specific guidance and norms will be provided by your manager . The pay range for this position at commencement… more
- The Hertz Corporation (Raleigh, NC)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Michaels (Durham, NC)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DURHAM - North, NC Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Nutanix (Durham, NC)
- …Heart.** **The Opportunity** Are you a strategic leader with a passion for enhancing customer experience and a proven track record in building successful teams? ... excited to join a dynamic team at Nutanix that is dedicated to transforming customer experience under the guidance of experienced leadership and with the… more
- Fujifilm (Raleigh, NC)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Capital One (Raleigh, NC)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Capital One (Raleigh, NC)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Hilton (Raleigh, NC)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- SHI (Raleigh, NC)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- Acosta Group (Raleigh, NC)
- ** Customer Manager Associate** **General Information** **Company:** ACO-US **Location:** RALEIGH, North Carolina, 27605 **Ref #:** 65869 **Pay Rate:** $ 7.25 ** ... Time Off (PTO) program **Description and Requirements** The Associate Customer Manager covers a designated territory and...+ Set and review performance objectives with the Sales Manager . ** Experience and Qualifications** : + Bachelor's… more
- UKG (Raleigh, NC)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- ISC2 (Raleigh, NC)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Raleigh, NC)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** . Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 6+ years of customer success,… more
- Biomat USA, Inc. (Research Triangle Park, NC)
- …paths, QA frameworks, IVR dialogues, and workload management. + Skilled in customer experience (CX) design, journey mapping, and voice-of-donor analytics. + ... customer -centric mindset with a solid background in customer research and experience design. Oversee the design, implementation, and management of processes… more
- Vontier (Raleigh, NC)
- **INTRODUCTION and WHAT YOU WILL DO (Job Responsibilities)** As a Territory Service Manager in our organization, your primary role is to oversee the operational ... with ANGI service capabilities **WHO YOU ARE (Qualifications)** + **Education and Experience :** Possess 5+ years of related experience and/or training. An… more
- Public Storage (Raleigh, NC)
- …at multiple locations; spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing and moving supplies + ... and maintain exterior grounds/curb appeal clean and free of debris. **Qualifications** ** Experience ** : Successful candidates come from a variety of customer … more
- JB Hunt Transport (Raleigh, NC)
- …Bachelors: Business Administration/Management (Required), Bachelors: Business Communications **Work Experience :** Customer Service/Account Manager , ... on defining the opportunity strategy to sell to the customer **Job Description:** **Key Responsibilities:** * Conduct lead generation...: + Bachelor's Degree with 2-3 years of relevant experience , or 5+ years experience in sales,… more
- Walgreens (Knightdale, NC)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
