- Zoom (Raleigh, NC)
- …cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership ... to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team,… more
- Capital One (Raleigh, NC)
- …sales goals, and the overall customer lifecycle (Acquisition, Engagement, Retention ). + Evaluation & Selection: Lead the evaluation, selection, and ... Director, Marketing Technology Lead - Capital One Software (Remote) About Us...intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking… more
- Oracle (Raleigh, NC)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Raleigh, NC)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Raleigh, NC)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Unilever (Durham, NC)
- …base **REQUIREMENTS:** + 8+ years of proven experience in lifecycle marketing, customer retention , and data analysis within an ecommerce subscription environment ... is the role for you. **RESPONSIBILITIES:** + Develop strategies to increase subscriber retention and reactivate dormant accounts + Lead key decisions regarding … more
- The Clorox Company (Durham, NC)
- …across Clorox categories. + Identify best in class digital shelf partners to lead focused insight work across prioritized customer teams (Amazon, Walmart and ... in atomized moments, not linear funnels. -The Omni-Insight Shopper Lead is a pivotal role that blends eCommerce analytics,...(Amazon priority + key .Coms)** + Partner with Amazon customer teams, and BU marketing teams to decode shopper… more
- Grant Thornton (Raleigh, NC)
- Position Summary The Oracle HCM Integration and Reporting Lead is a strategic leader responsible for overseeing a team dedicated to managing, creating, and ... opportunities to streamline and proactively enhance reporting solutions. The Lead will collaborate with cross-functional teams, drive process improvements, and… more
- Oracle (Raleigh, NC)
- **Job Description** Lead the global estimating function for a large-scale, leased data center build program, responsible for end‑to‑end estimating governance, ... AACE Class 5-Class 1 maturity and program stage gates. + Build and lead a high-performing estimating team (regional leads, discipline estimators, data analysts) with… more
- OnLogic, Inc. (Cary, NC)
- …our inbound lead engine as a cornerstone of sustained growth through lead qualification, customer retention , and funnel management. + Enterprise Accounts ... new opportunities through various channels, including existing and past customer relationships, strategic software and hardware partnerships, system integrators,… more
- PagerDuty (Raleigh, NC)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role… more
- Wolters Kluwer (Cary, NC)
- …of scalable customer success processes for enhanced customer experience that lead to customer product adoption, retention and expansion + Foster a ... the Role:** We are looking for a Director of Customer Success to lead a global ...and healthcare sectors. This role is pivotal in driving customer satisfaction, retention , and growth by ensuring… more
- Biomat USA, Inc. (Research Triangle Park, NC)
- …110 countries and regions. Direct responsibility for designing, managing, and maintaining customer success solutions to drive retention , reduce churn, and ... expansion; lead change management for technology and process evolutions + Lead and support customer care, focusing on training, performance management, and… more
- NTT America, Inc. (Raleigh, NC)
- …. Share expertise with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. . Lead by example in ... . Track, analyze, and report on key metrics for assigned accounts, including customer satisfaction, retention rates, NPS, and overall health. . Present insights… more
- ISC2 (Raleigh, NC)
- …**This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success** + Serve as the primary point ... Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention , and growth across assigned accounts. You will… more
- SHI (Raleigh, NC)
- …SHI. **Role Description** + Executing against given key performance indicators including customer retention , growth of customers business, and selling Cisco ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention ...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more
- Trellix (Raleigh, NC)
- …brand loyalty, turning customers into advocates. Own the strategy for increasing customer engagement, retention , loyalty, upsell and cross-sell through targeted ... **_Job Title:_** Senior Director, Customer Marketing **About Trellix** Trellix is a global...to the VP of Marketing & GTM, you will lead our strategy to turn customers into advocates by… more
- Wolters Kluwer (Raleigh, NC)
- …resolving intricate client issues while providing consistent and high levels of customer satisfaction and retention Travel Requirements: + 10-40% percent travel ... **Permanent remote role. Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building and maintaining post sales strategic… more
- Nutanix (Durham, NC)
- …We are seeking a Manager in Durham, NC for the Americas. **Your Role** + Lead and manage a team of technical customer success professionals to drive adoption ... you a strategic leader with a passion for enhancing customer experience and a proven track record in building...and enhance customer satisfaction and retention . + Develop strong relationships with key stakeholders, including… more
- Oracle (Raleigh, NC)
- …Next in People Leadership** At Oracle, we're helping global organizations lead with confidence-through data, intelligence, and speed. The **People Leader Workbench** ... business & operational data. Be it to improve performance, increase retention , manage compensation, or optimize workforce skills and manage effectiveness. Now,… more