- GovCIO (Boston, MA)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5405/ help - desk - technical - support ... **Overview** GovCIO is currently hiring for a Help Desk to support ...changes to procedures. Consults with support teams, help desks, customers and other technical staff… more
- GovCIO (Boston, MA)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5410/ help - desk - technical - support ... **Overview** GovCIO is currently hiring for a Customer Service Technical Support .This position is fully remote. **Responsibilities**...can't do it alone. We need great people to help us do great things - for our customers,… more
- Sutherland Global Services (Boston, MA)
- …Server management experience + Knowledge of Email systems and Networking experience in a technical support / help desk environment + Proven understanding ... customer life cycle. We're Sutherland, and we currently seek technical support professionals to join the team... to customers, resellers, and partners + Provide configuration help , troubleshooting and best practice advice to customers +… more
- State of Massachusetts (Middleton, MA)
- …innovation with the goal of student success. * Job Description:* *POSITION: Full-Time IT Help Desk Support (EDP Systems Analyst I):* Essex County Sheriff's ... Unit I Position; Grant Funded Position *SUMMARY:* The IT Help Desk Support , reporting to...upload, and student access. * Create, update, and maintain technical and user documentation. Produce documentation on problems encountered,… more
- Wayfair (Boston, MA)
- …seeking highly analytical, passionate, and self-motivated individuals to join our GPS Tech Help Desk team. Our team is responsible for providing day-to-day ... technical support to our supplier & customer-facing...technical support to our supplier & customer-facing teams, and enabling...suppliers, customers, internal users, and technology! Our GPS Tech Help Desk team plays a critical role… more
- Zones LLC (Boston, MA)
- …and much more! IT Help Desk Technician The IT Help Desk Technician will provide Level 1-2 support to customer's end-users. This position will provide ... IT Help Desk Technician Professional Services Boston,...with disabilities to perform the essential functions. + Performing technical customer support to our State of… more
- Massachusetts Port Authority (East Boston, MA)
- IT Senior Help Desk Technician Print (https://www.governmentjobs.com/careers/massport/jobs/newprint/4799073) Apply IT Senior Help Desk Technician ... do: + Serve as the first point of contact for customers, creating and managing help desk tickets while documenting issues and resolutions accurately. + Provide … more
- Robert Half Technology (Boston, MA)
- …environments, desktop imaging, and deploying patches/security fixes. Responsibilities: * Provide comprehensive Help Desk /Service Desk Support , responding ... We are offering a permanent employment opportunity for a Help Desk Analyst II in Boston, Massachusetts....Boston, Massachusetts. This role involves providing efficient and comprehensive technical support in a dynamic workplace, with… more
- State of Massachusetts (Chelsea, MA)
- … Desk call center to ensure delivery of excellent customer service and technical support for reported incidents and requests. The incumbent will keep track ... new staff, onboarding, coaching, and organizing training sessions * Provide technical support including handling escalations, major incident assistance, on-call… more
- Zones LLC (Boston, MA)
- Help Desk Analyst II Professional Services...computer/IT related field and 2+ years experience in a technical support role. + Self-discipline. Must be ... to $38.46/hr + benefits. What you'll do as the Help Desk Analyst II The requirements listed...Maintain the onsite Tech Bar hub + Provide in-person support of user issues and escalations to the team… more
- Robert Half Technology (Boston, MA)
- …within their investment management firm. This role involves providing first level technical IT support to users, troubleshooting issues, and offering solutions ... Robert Half is seeking a qualified Tier 1 IT Support Analyst to join a Boston-based investment management firm,...Requirements + Minimum of 5 years of professional IT help - desk or IT analyst experience. + Strong… more
- Red River (Lexington, MA)
- …with one of our clients in the Lexington, MA area. This person will handle technical support requests directly from our customers, as well as escalation from ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work… more
- Red River (Lexington, MA)
- …with one of our clients in the Lexington, MA area. This person will handle technical support requests directly from our customers, as well as escalation from ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work… more
- GovCIO (Boston, MA)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst to support the US Courts. **Responsibilities** Provides technical support for ... cables, and connectors. Provides personal computer, hardware, and software support . Installs, services, and repairs personal computers and installs...can't do it alone. We need great people to help us do great things - for our customers,… more
- Public Consulting Group (Boston, MA)
- …to prioritize and execute tasks in a high-pressure environment. * IT Support relating to technical issues involving Microsoft's core business applications ... excellent customer service to all customers + Fields incoming help requests from end users via a variety of...and operating systems. * Support of disaster recovery solutions. * Basic remote access… more
- Verint Systems, Inc. (Boston, MA)
- …of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to ... customer installations and training. + Works with higher level technical support employees to assist with problem...day shift_** , 8 hours in the day. The Support desk is open from 6 am… more
- Burroughs (Boston, MA)
- …Burroughs offers a nationwide field service organization combined with remote managed services, technical support , help desk , program management and ... are seeking aspiring Service Technicians in your area to help service and support our customers' cash...will possess impeccable personal integrity, excellent customer service skills, technical aptitude, and an ability to operate as a… more
- Boston University (Boston, MA)
- …to faculty, staff, and students. Technical Support and Troubleshooting + Provide help desk , remote support , and field support for administrative ... the GSDM IT team. They report to the Service Desk Manager. Their primary role is to support...engage with clients. The ideal candidate will provide exceptional technical support and assistance to our administrative… more
- Insight Global (Braintree, MA)
- …join their growing company. * Escalation point of issues or services forwarded from the IT Help Desk that may require hands on or onsite support * Answering ... across all agency location. Examples: Moves, Adds, Changes and Desk Side support . * Support ...integration issues with the current platform * Work with technical staff in other departments and within the managed… more
- Center For Health Information And Analysis (Boston, MA)
- …+ 5+ years of experience supporting Microsoft Operating Systems; preferably in a service desk environment with a help desk ticketing system and call ... system. By joining CHIA as the Azure Virtual Desktop Support Engineer, you'll become emersed into one of the...recommend improvement actions for AVD based production configuration. + Help in organization and management of the business applications… more