- Frontdoor (Tallahassee, FL)
- …combination of education and experience Minimum Experience required 1-3 years of customer service experience and/or training required Required Skills: + Knowledge of ... + Knowledge of business unit policies and procedures + Customer service and conflict resolution + Negotiation skills +...4.6Mbps upload/download speeds + Ability to be on video call as required during working hours. Preferred Skills: +… more
- Prime Therapeutics (Tallahassee, FL)
- …demeanor and empathy + Ability to multitask + Detail oriented **Preferred Qualifications** + Call center experience + Call center experience in ... decision we make. **Job Posting Title** Seasonal Bilingual Spanish Customer Service Agent - Starting at $17.65/hour...will be a part of our **100% remote Contact Center team** and responsible for answering and handling incoming… more
- Humana (Tallahassee, FL)
- … customer service, enrollment and eligibility, claims processing, and call center operations. Investigates customer service agent issues. This role is ... Lead) integral to the operational efficiency and effectiveness of the ACCESS direct call center , providing essential support to both CarePlus and Humana sales… more
- Travelers Insurance Company (Tallahassee, FL)
- …college or university is a plus. + Prior insurance and/or call center experience preferred. + Previous customer service experience preferred. + High energy ... on project assignments and other work handled in the Customer Solutions Center . Advisors are expected to...call resolution to make it easy for the customer . + Learns how to respond to customer… more
- Teleperformance USA (Tallahassee, FL)
- …contact center day-to-day operations for inbound technical support and customer service support. **This position is 100% work at home.** **Responsibilities** ... high levels of employee morale. + Manage compliance and reporting for all center operations including call volume forecasting and staffing, client service… more
- MyFlorida (Tallahassee, FL)
- …they have as it pertains to FSFN and other FCS systems. Knowledge of customer call documentation and tracking system, such as a ticketing system Knowledge ... Tool (https://compcalculator.myflorida.com/) Pending Reclassification Working Title: Entry Level Helpdesk Agent Department of Children and Families This is an Open… more
- Marriott (Tallahassee, FL)
- …or equivalent (GED) * 4+ years' overall experience in business application support or call center environment, customer service or hospitality * 2+ years' ... and the Knowledge Management database to ensure a positive customer experience and Level 1 agent effectiveness....Facilitates the entire contact resolution process from initial contact ( call or email) to resolution for the supported Marriott… more