- Amentum (Washington, DC)
- Amentum is seeking a ** Call Center IT Support Technician** to join our team and support our **Washington, DC** customer. We are looking for team ... mission. **Responsibilities:** + Provide Tier 2 IT desk side and/or call center support to end users for complex software and hardware troubleshooting… more
- Pearson (Washington, DC)
- …School Diploma or equivalent required + Must possess excellent customer service skills. + Call center experience is preferred + A very friendly and helpful ... and Objectives:** Provide exceptional inbound and outbound general and technical support to internal customers by demonstrating a friendly and helpful attitude,… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …support through analysis and problem solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service ... Apple, business and third-party applications + Participate in on call after-hours and weekend support as needed...of experience in information technology, systems administration or other IT related field. + Candidate must have experience in… more
- Amentum (Washington, DC)
- …professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call center support to end users for software and hardware troubleshooting + ... Amentum is seeking **Tier 2** ** IT Support Technicians** to join our team and support our **Washington, DC** customer. We are looking for team members who… more
- Goodwin Living (Bailey's Crossroads, VA)
- …offering myriad opportunities, from on-the-job training to mentorship programs and financial support , to help you reach your full potential. + Valuing Our Team ... and family! + Free Meals, Access to a Fitness Center , Pool, and More About Goodwin Living At Goodwin...Alexandria, Virginia, we are driven by our mission: to support , honor and uplift the lives of older adults… more
- GovCIO (Camp Springs, MD)
- …support personnel. Other specific duties include the following: + Provide on- call support by identifying, researching and resolving technical problems ... **Overview** GovCIO is currently hiring for an IT Service Technician to provide onsite support...Install operating system patches, upgrades etc. via SCCM Software Center + Provides remote support services for… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- ** IT Project Lead SME- TS/SCI Required** **Category:** Architecture **Main location:** United States, District of Columbia, Washington **Position ID:** J0125-0062 ... IS REQUIRED CGI Federal is currently looking for an IT Project Lead SME with active Top-Secret clearance to... Project Lead SME with active Top-Secret clearance to support a large project for a federal government client.… more
- Georgetown Univerisity (Washington, DC)
- …and outputs for select meetings at the request of the Program Directors and Center team members. + Support the Program Directors in tracking, brainstorming, and ... laws are made. The Operations & Program Coordinator will support the full range of activities and operations in...the full range of activities and operations in the Center on National Security at Georgetown Law, including supporting… more
- Chenega Corporation (Arlington, VA)
- …provides mission-critical services in Cybersecurity, Systems Engineering and Integration, IT Operations Support , Software Development, and Program Management. ... Security Operations Center Analyst (SOC) Arlington, VA . Information Technology...core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join… more
- Leidos (Arlington, VA)
- …on the most practical technical approach to meeting user requirements. + Provide 24x7 call -in support in the event of systems outages, along with providing ... The Digital Modernization sector within Leidos is seeking a **Network Operations Center (NOC) Analyst** to manage the operational environment for the Compartmented… more
- SAIC (Washington, DC)
- …Requirements** Must have a minimum of 5 years of related experience providing support to an enterprise operation center , monitoring and managing enterprise ... process and anchors the Incident Response Bridge process. Takes notes from bridge call to update Outage communications. Contacts the necessary team members to join… more
- Sedgwick (Washington, DC)
- …degree from an accredited college or university preferred. **Experience** Two (2) years call center or customer service experience or equivalent combination of ... an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening… more
- Target (Upper Marlboro, MD)
- …optimize use of material handling equipment, manage external contractors, be on call for emergencies, handle multiple projects and daily activities, and meet tough ... and completion of required training for new hires and support overall continued enhancement of the team's capability. It's...and completion of required training for new hires and support overall continued enhancement of the team's capability. It's… more
- Koniag Government Services (Washington, DC)
- … is provided at the Atlanta Regional Office, which is also a Home Ownership Center (HOC) office and remote support for users located at other field offices ... directly with HUD Information Technology Directors and local HUD IT offices. + Provides support for projects...(0), Tier One (1), Tier (2), Tier Three (3), on- call , and voicemail messages. + Respond to all calls,… more
- NuAxis Innovations (Washington, DC)
- …SLAs + Responding to alerts and escalations and working with both user and IT support groups to come up with strategic solutions to recurring problems ... support + Owning, tracking and resolving Information Technology ( IT ) incidents and requests + Fulfilling requests and resolving...Five (5) + years' supervisory experience in an enterprise call center - help desk - service… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- …hood HEPPA filter to open mail * Interface with Passport applicants at Agency/ Center information and will- call counters. At the Information Station, ensure ... ** Support Associate Level IV** **Category:** Administration **Main location:**...provided fee information. Copy customer identification. At the will call station, distribute passports to the correct applicant, comparing… more
- Amazon (Arlington, VA)
- …and methodologies commonly used by enterprises to assess, migrate, and transform the call center experience. - Architect and build large-scale solutions, which ... packaged offerings, and delivering custom solution engagements, specifically focused on call center organization, processes, tooling and integration. - Software… more
- GovCIO (Camp Springs, MD)
- …Manage MacBook lifecycle, including decommissioning end of life devices. + Work with Apple support . + Provide on- call support by identifying, researching and ... **Overview** GovCIO is currently hiring for an IT Service Technician to provide onsite Apple and...Install operating system patches, upgrades etc. via SCCM Software Center + Provide remote support services for… more
- CACI International (Arlington, VA)
- …support 24/7/365. **_Desired:_** + 1-3 year of experience providing technical and functional IT support . + Experience working in an Oracle environment. + User ... joining the IPPS-A. + This position may require shift work or on- call , quick response operations support 24/7/365. **Qualifications:** **_Required:_** +… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... **Passport Support Associate III** **Category:** Administration **Main location:** United...to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit… more