- Aston Carter (Arlington, VA)
- Job Title: Fully Remote Call center representative - must pick up equipment in Arlington, VA Job Description + Customer Service Excellence: Provide ... customer problems, demonstrating patience and empathy. + Technical Proficiency: Operate call center software and systems efficiently, maintaining accurate… more
- Trustmark (Washington, DC)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. + ... Identifies problems and relevant issues in semi - routine situations and assesses using standard procedures. + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules,… more
- General Dynamics Information Technology (Fairfax, VA)
- …Presumptive Eligibility Determiners, and other healthcare facilities. Role Summary: A Tier 3 Call Center Representative Lead is a specialized role within ... have escalated beyond the capabilities of Tier 1 representatives. As a Tier 3 Call Center Representative Lead, you will lead the tier 3 representatives in… more
- KSA Integration LLC (Quantico, VA)
- Customer Care Representative Marine Corps Wounded Warrior Call Center Quantico Quantico, VA (http://maps.google.com/maps?q=Quantico+VA+USA+22554) Description ... KSA Integration is currently hiring a Customer Care Representative (CCR) positions for the following shift: + 2nd...training is for two weeks in the Wounded Warrior Call Center from 9:00 AM-5:30 PM. Upon… more
- Lincoln Financial Group (Washington, DC)
- …**The Role at a Glance** We are excited to bring on a **Customer Service Representative ** to join our fast paced, high volume contact center team supporting our ... grow in this fast-paced environment. As a Customer Service Representative , you will serve as the first point of...the appropriate systems. You will take ownership of each call working to deescalate customer concerns as needed. +… more
- Transdev (Hyattsville, MD)
- …Find out more at www.TransdevNA.com or watch an overview video athttps://youtu.be/ilO5cv0G4mQ The Call Center Training Manager will lead the training of all ... staff. Experience: + Minimum of three years' experience training call and control center staff, including program...personnel so classified. The physical demands described here are representative of those that must be met by an… more
- Conviva (Washington, DC)
- …A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent + Ability to handle high ... caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or written… more
- Merck (Washington, DC)
- **Job Description** The Virology Customer Representative is a key member of the Customer Team and plays a critical role in supporting our Company's customer centric ... to healthcare professionals and their patients. The Virology Customer Representative demonstrates professionalism and leadership by modeling the required knowledge… more
- TEKsystems (Washington, DC)
- …and Mandarin/Cantonese or Bilingual in English and French + 1 year+ of fast paced call center /customer service experience ( call center , fast paced ... Job Description We are looking for a Bilingual Customer Service Representative where you would champion the Banks brand and provide support to our clients as they… more
- CAI (Washington, DC)
- …issues, including claims and continuity of care. + Work towards meeting and exceeding call center metrics as monitored by DHHS to avoid liquidated penalties. + ... Full time **Worksite Flexibility** Remote **Job Summary** As a Customer Service Representative , you will provide first level support and resolution to provider… more
- Highmark Health (Washington, DC)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. +… more
- ABC Imaging (Alexandria, VA)
- …MUST have experience working within the Print Industry + Experience working in a call center + Insides sales experience preferred + Strong organizational skills ... Job Description We are currently seeking a proactive and experienced Customer Service Representative who has experience within a printing industry, who can become an… more
- Highmark Health (Washington, DC)
- …of Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a Healthcare related call - ... individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures that responses to inquiries… more
- US Bank (Washington, DC)
- …Sells products and services to existing and prospective customers in a centralized call center environment. Receives inbound sales calls. Discusses and assesses ... grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …field. + 10 years' personnel management/staff supervision experience with 5 years in a call center , remote work, or similar setting. + A minimum of five ... the Government's Program Managers, Contracting Officer (CO) and CO Representative (COR) in support of the Program. + Works...development professional. + Three years (3) working in a call center environment with a proven track… more
- GAP Solutions Inc (Washington, DC)
- …(SME) to support OCSO as a United States Capitol Police (USCP) Command Center Liaison (CCL). The support will be performed primarily through monitoring, tracking, ... the AOC as determined by the OCSO Contracting Officer's Representative (COR). Duties and Responsibilities: The AOC USCP CCL...work will be conducted onsite at the USCP Command Center or specified alternate location. Task 1 - Required… more
- HomeSafe Alliance (Washington, DC)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...customers, internal colleagues, and external partners. + Ensures first call resolution through problem solving and effective call… more
- CoreSite (Washington, DC)
- The DC1 Facilities and Data Center Technician IV must possess an expert level of knowledge and will be responsible for the operational integrity and regulatory ... compliance of the facilities and data center electrical, mechanical, fire life safety systems, and communications...and Special Requirements: The physical demands described here are representative of those that must be met by an… more
- Rexel USA (Capitol Heights, MD)
- …you're driven by collaboration and delivering quality work, join Rexel USA as a Distribution Center Supervisor! What You'll Need + High School or GED + 5+ years of ... Warehouse or Distribution Center experience + 2+ years of leadership experience preferred...and Physical Demands The physical demands described here are representative of those that must be met by an… more
- Georgetown Univerisity (Washington, DC)
- …a difference in the world. Requirements Program Coordinator for the Center for Research and Fellowships (http://crf.georgetown.edu/) Job Overview The Program ... Coordinator at the Center for Research and Fellowships (CRF) at Georgetown University...management. Finally, the Program Coordinator serves as the outward-facing representative of the office, overseeing the CRF's representation at… more