- Public Consulting Group (Washington, DC)
- …K-12 education software products used by a variety of customers. + Provide excellent customer service to all customers. + Field incoming help requests from end ... Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies… more
- Amazon (Arlington, VA)
- …the best value and service from AWS? Enterprise Support (ES) Strategy, Operations , and Enablement (SOE) is hiring! The Customer Lifecycle team within ... companies and believes that world-class support is critical to customer success. AWS Support also partners with a global...top of AWS services. Would you like join the operations organization for one of the fastest-growing organizations within… more
- CACI International (Washington, DC)
- …This is a customer facing position that requires significant experience in customer service and the ability to remain calm, tolerant, and professional in ... Network Operations (NOSC) Infrastructure Tier 1 Analyst ...Tools and Call and Ticket Management Systems + Strong customer service and strong communication skills (both… more
- Chenega Corporation (Springfield, VA)
- **Req ID:** 32656 **Summary** ** Operations Analyst ** **Springfield, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... marketplace. We are seeking a highly motivated and detail-oriented ** Operations Analyst ** to join our team. As...Special Projects Office (SPO), as well as our government customer to support various operational tasks. This role requires… more
- Serco (Arlington, VA)
- **Position Description** Serco is seeking a Senior Operations Research Analyst to join our team of subject matter experts delivering innovative, leading-edge ... allow for remote work on other days (based on customer requirements). Successful applicants will reside in the National...applicants will reside in the National Capital Area. The Operations Research Analyst will report to the… more
- EAB (Washington, DC)
- …recent awards. For more information, visit our Careers page. The Role in Brief Analyst , Strategy & Operations The Commercial Analytics team enables EAB to take ... help guide firm strategy to maximize revenue. As an Analyst , you will act as a key partner to...highly motivated to tackle challenging problems and provide outstanding service . Our current opportunity is based in Washington, DC… more
- General Dynamics Information Technology (Fairfax, VA)
- …a meaningful part of improving how agencies operate. Our work depends on an ** Operations -Data Business Analyst ** joining our team remotely to support the Centers ... At GDIT, we foster a people-centric environment. As an Operations -Data Business Analyst supporting CMS, you will...into user stories. + Verifying completion of requirements with customer and service providers, ensuring expectations are… more
- Chenega Corporation (Lorton, VA)
- **Req ID:** 32681 **Summary** **Maintenance Operations Analyst ** **Springfield, VA** Are you ready to enhance your skills and build your career in a rapidly ... practices leader for the modern federal enterprise. The **Maintenance Operations Analyst ** expands his/her practical experience in...2+ years experience in a general Help Desk or Customer Service position, preferably in a maintenance… more
- KPMG (Washington, DC)
- …must be able to prioritize, delegate, and support an environment driven by customer service and teamwork; robust troubleshooting and organizational skills, with ... **Business Title:** Cyber Operations , Cyber Threat Analyst **Requisition Number:**...on job classification, standard work hours, and years of service , KPMG provides Personal Time Off per fiscal year.… more
- NANA Regional Corporation (Fort Belvoir, VA)
- **Overview** Our successful candidate will perform as a Network Operations Analyst as part of the 3-5 person Swing Shift team supporting a 24/7/365 Network ... VA. **Responsibilities** + Provide day to day monitoring and operations of customer IT networks and enterprise...experience + High School Diploma or GED + Basic customer service skills and be able to… more
- Integrated Federal Solutions (Washington, DC)
- …problem solving skills . * Strong oral and written communication skills. * Strong customer service and critical thinking skills. * Experience with Office suite ... PCI Government Services is looking to hire a Financial Analyst to provide operational services pertaining to the administration...or Business. * Four - Seven years of Financial Analyst or Business Analyst experience. * Strong… more
- Leidos (Arlington, VA)
- **Description** The Digital Modernization sector within Leidos is seeking a **Network Operations Center (NOC) Analyst ** to manage the operational environment for ... information sharing to the community, into a more mature service offering to meet the DoD and intelligence communities....in coordination with other IT disciplines to ensure smooth operations of the customer 's multi-user environment. Includes… more
- Black Bear Technology Solutions, LLC (Arlington, VA)
- TITLE: Operations Research Analyst (SME) LOCATION: Pentagon CLEARANCE: TS/SCI Responsibilities include but are not limited to: + Serve as the lead for ... coordination and execution of customer requirements. + Develop and maintain a broad network...union or domestic partnership status, past or present military service , family medical history or genetic information, family or… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... core customer requirements and concerns. The right candidate possesses analyst experience and a track-record of demonstrating successful AR program management -… more
- SAIC (Quantico, VA)
- …DCSA mission under a single IT environment (ie, One IT). **Job Description** + Supports customer service requests and IT service delivery within the IT ... Combatant Commands Business Group of SAIC is seeking a Customer Support Analyst to support a transformational...satisfaction benchmarks and metrics. + Provides weekly, monthly, and customer service ad-hoc reports. + Executes change… more
- Booker DiMaio, LLC (Fairfax, VA)
- … level I support. Shall have experience providing level 1 phone support or customer service experience. Minimum two years' experience in the field. Functional ... Responsibilities: Works closely with service desk and Network Operations Center (NOC)...support. Shall have experience providing level 2 phone support, customer service experience and desktop support knowledge… more
- General Dynamics Information Technology (Washington, DC)
- …years of related experience **US Citizenship Required:** Yes **Job Description:** Intelligence Analyst Seize your opportunity to make a personal impact as an **IN** ... **TELLIGENCE ANALYST ** **.** Join a high optempo, mission critical team...mission critical team in support of a DoD joint service organization at the highest levels of the federal… more
- VHC Health (Arlington, VA)
- …and executive staff.* Must have excellent oral and written communication skills.* Strong customer service orientation with demonstrated customer service ... Senior Epic Resolute Hospital Billing Analyst II Job Description Purpose & Scope: This...displays excellent verbal and written communication skills and a customer - service oriented attitude in defining and supporting… more
- Federal Reserve Bank (Washington, DC)
- …join the Data, Analytics and Research Tools (DART) group (within ARC) – a customer service focused team, providing guidance and support in utilizing technology ... Data and Technology Analyst - R&S - R024616 Primary Location :...technical skills, a drive to find solutions, and a customer service mindset will define the successful… more
- Georgetown Univerisity (Washington, DC)
- …Accounting activities with consistent accuracy, timeliness, and dedication to superior customer service and problem solving. Requirements and Qualifications + ... inquiry and making a difference in the world. Requirements The Expense Analyst is responsible for providing transactional support for finance processes to finance… more