- Amentum (Springfield, VA)
- …applicant information updates to include uploading documents, responding to inquiries and customer service tickets. + Maintain communication with customers and ... develop associated queue reports. + Triage cases/tickets. + Complete case management actions according to customer procedures...role from home/office while staying on task. + Perform customer service tasks (eg, answering telephone calls,… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- … Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Shift: 11:30 AM - 8:00 PM ... as requested. + Logs cases, or updates an existing case as applicable, to record each phone, email, or...0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other… more
- Teksouth Corporation (Washington, DC)
- …government agencies and military operations. We are seeking a motivated and skilled ** Customer Service Representative ** to join our team. This role ... for Air Force clients. **Position Overview** The ideal candidate will demonstrate excellent customer service skills, with a willingness to work onsite at… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …as back-office services. Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Shift: 11:30 AM - 8:00 PM ... outreach to customers* Logs cases, or updates an existing case as applicable, to record each phone, email, or...Qualifications** High School Diploma or GED 0-2 years of customer service or public relations experience. **Other… more
- Guardian Life (Washington, DC)
- …or similar preferred; knowledgeable of governing regulations and medical terminology. + Previous case management, customer service or call center experience ... Our award-winning contact center is known for delivering outstanding customer service experiences and we want to...what they do. **Position Objective** : The FML Claims Case Manager II is responsible for proactively managing Leave… more
- Travelers Insurance Company (Washington, DC)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... Subrogation Unit. + Identifies and refers claims with Major Case Unit exposure to the manager. + Performs administrative...or a minimum of two years of work OR customer service related experience preferred. + Demonstrated… more
- Travelers Insurance Company (Washington, DC)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... of previous outside property claim handling experience preferred. + Interpersonal and customer service skills - Advanced + Organizational and time management… more
- Graybar (Lanham, MD)
- Are you ready? As an Account Representative , you will be the point person on key accounts. We will count on you to service these key accounts and solicit new ... accounts + Identify opportunities to improve productivity + Handle customer needs and requests, give presentations on new products,...Days** to spend time away from work or in case of an illness. + Rest and recharge during… more
- UNUM (Washington, DC)
- …partner areas (eg, Integrated Client Services, Benefits, Colonial Life Billing and other customer service or administration roles). + Help identify and support ... partner areas + Make discretionary/exception decisions based on record, case , and circumstance. + Be a strong advocate for...change initiatives to improve workflow, enhance customer service and reduce operating costs. +… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …+ Ability to work effectively with people under stress; + Ability to provide excellent customer service ; + Ability to identify clients in crisis and intervene to ... Wellness & Recovery Program Supervisor (Human Service Worker IV) Print (https://www.governmentjobs.com/careers/fairfaxcounty/jobs/newprint/4762756) Apply Wellness… more
- House of Blues (Washington, DC)
- …required; Bachelor's degree preferred + Strong communication skills + High energy + Excellent customer service skills + Ability to multi-task and problem solve + ... WILL DO + Assist Director of Premium Sales and Service in generating sales and administering all Live Nation...functions of the job should contact a Human Resources Representative to request the opportunity to participate in a… more
- Serco (Crystal City, VA)
- …support to the National Deputies who are the F-35 Program's senior national representative for their Participant country within the JSF Program Office and are ... Program. The Contractor shall provide support to the US Service Deputies who are assigned to the JPO to...advising JPO FMS leadership on current security cooperation policy, case development and case execution practices. Our… more
- CDM Smith (Fairfax, VA)
- …primarily in support of military programs and civil infrastructure projects. As a global full- service firm, CDM Smith's has been serving USACE for over 30 years and ... by aligning CDM Smith's core competencies with USACE priorities. As a Client Service Leader, you will work collaboratively within our federal services team to… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …the County and Department in a professional manner and with a high level of customer service ; + Provides information or directions to callers, police, fire & ... Retirement Plan, with retirement eligibility after 25 years of service . All applicants must have the ability to: +...Duties (The illustrative duties listed in this specification are representative of the class but are not an all-inclusive… more
- Guardian Life (Washington, DC)
- …are seeking a Tax Planning Consultant. We are an organization providing superior case consultation to our field force on their prospect and client situations where ... net worth or business owner clients. **You Will** + Provide superior case consultation and sales support to Guardian agency leaders, financial representatives, and… more
- Architect of the Capitol (Washington, DC)
- …CPP jurisdiction. Contractor Oversight Serves as Contracting Officer's Technical Representative (COTR). Prior to project performance, reviews plans, specifications ... conformance to plans, specifications, codes, standards, engineering best practices and customer requirements. Investigates and reports on matters of concern with… more
- Architect of the Capitol (Washington, DC)
- …will perform contracting, uniform, project and logistics management, procurement, inventory, and customer service functions to support CVC visitor and retail ... of contact for any typical questions, concerns, or issues, and provides top-notch customer service . Ensure that employees are trained on the uniform process… more
- CACI International (Alexandria, VA)
- …CACI is seeking a **Forensic Analyst II** to work in a full- service ISO accredited digital forensics laboratory supporting law enforcement investigations and ... lead capacity assuming responsibilities as a technical specialist. Duties include: + Case assignment, case management, scene management, and other similar duties… more
- Architect of the Capitol (Washington, DC)
- …Architect/Engineer firms. - Serves as a Contracting Officer's Technical Representative (COTR). - Reviews plans, designs, specifications, and cost estimates ... to plans, specifications, codes, standards, engineering best practices, and customer requirements. - Observes and monitors construction operations to identify… more
- Lumen (Washington, DC)
- …customer relationships, especially with the contracting officer's technical representative (COTR} and senior management Ability to manage process/procedural ... (NIPR) and Secure Internet Protocol Router (SIPR) BAN through a hybrid as-a- service model utilizing contractor provided networking services. The BAN architecture is… more