- Georgetown Univerisity (Washington, DC)
- …individuals interested in intellectual inquiry and making a difference in the world. Requirements Customer Service Specialist 2 - Facilities Management - ... Georgetown University Law Center Job Overview The Customer Service Specialist 2 provides customer service for the Facilities Management,… more
- ManTech (Washington, DC)
- …is seeking a motivated, career and customer -oriented **Senior** ** Service Desk Specialist - Cleared Tier 2 ** to join our team in Washington, DC. This ... to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem ownership and promotes...customer tickets in a ticketing system. + Outstanding customer service skills and practices. + Experience… more
- CACI International (Washington, DC)
- … Specialist (Tier II), who will be responsible for ensuring an outstanding level of customer service by providing direct Tier II Customer Service ... VIP Support Specialist Tier 2 Job Category: Engineering...will have extensive experience in applying best practices to service delivery in a similar, large enterprise environment and… more
- Huntington Ingalls Industries (Fairfax, VA)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... We Are HII-Mission Technologies is looking for an Operational Specialist (OS) supporting program flight operations as an Intelligence,...assigned or required. What We Are Looking For + 2 years relevant experience with Bachelors in related field;… more
- M. C. Dean (Washington, DC)
- **BOC Specialist 2 - Washington, DC** ID...+ Sets up alarms for optimal efficiency and response. ** SERVICE :** + Responds to service calls by ... solution to address the issues. + Works with the customer to recommend and develop a maintenance program for...program for their system. Identifies and implements long term service strategies. **PERFORMANCE QUALITY:** + Performs all work in… more
- ABM Industries (Washington, DC)
- The Customer Service Specialist will provide...of 2 + years of call center or customer service experience. + . Exemplary customer ... mindset, and the ability to handle a variety of customer service tasks in a fast-paced environment....for dollar, for the first 3%. For the next 2 %, ABM contributes $ 0.50 for each dollar you… more
- Republic Finance, LLC (Woodbridge, VA)
- …years by providing a variety of consumer loans, flexible lending options, and incomparable customer service . We are proud to serve over 300,000 customers in more ... for you, apply today! As a Sr. Consumer Loan Specialist , you will be a key team member in...Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications,… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …problems. + Ability to communicate effectively, both orally and in writing. + Exceptional customer service skills. EEO Requirements It is the policy of ASM that ... defined SLA metrics. + Works with end-users and Tier 2 daily via phone or email. + Attends and...and maintains third-party tools. + Makes proactive suggestions for service improvements. + May train less experienced staff in… more
- Environmental Protection Agency (Washington, DC)
- …and supports assignments and projects relative to the delivery of customer support services; Assists higher-graded specialists in identifying and resolving issues ... problems. Updates and maintains problem tracking/ticketing systems to track and identify customer needs; Assists teams responsible for planning and delivering a full… more
- NuAxis Innovations (Washington, DC)
- …v3 Foundations + Help Desk Institute's HDA* certification + Customer Service Representative Certification **Experience:** At least 2 years of current ... **Tier II Service Desk Specialist ** Location **Washington, DC**...a federal IT company on a mission to make customer experience (CX) the center of every government solution.**… more
- Wilson Language Training (Washington, DC)
- … + Patient and active listener + Knowledge of best practices in customer service and retention + Exceptional organizational and project management skills, ... Customer Success Specialist **Department:** Customer...1. Medical, dental, vision, and Life & Disability Insurance 2 . 401k plan with partial employer match 3. Paid… more
- Naval Medical Command (Falls Church, VA)
- …evaluating information technology system requirements to ensure compliance with IT security requirements. 2 . Customer Service - Works with clients and ... Summary You will serve as an Information Technology Specialist ( Customer Support) in the BUREAU...appoint qualified candidates to certain positions in the competitive service . Responsibilities You will be responsible for the management,… more
- Environmental Protection Agency (Washington, DC)
- …experience is defined as: 1) Knowledge of IT concepts, principles, methods, and practices; 2 ) Ability to provide Customer service and customer ... to provide Customer service and customer support principles and methods; 2 ) Skill...application or hiring process, please contact the Human Resources Specialist listed in this vacancy announcement. Payment of relocation… more
- Amazon (Arlington, VA)
- Description The Amazon Autos Customer Service team is looking for individuals to join our team who are Customer Obsessed and passionate about improving the ... the best customer experience. As an Sr. Customer Success Specialist , you will have the...Support (AACSS) team is positioned to deliver world class Customer Service and Seller (Dealer) Support. Basic… more
- V2X (Springfield, VA)
- …challenges with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support our ... Polygraph. Responsibilities + What You'll Do + The Senior Service Desk Specialists are the Tier 2 ...for the IT-related service requests, and the service incidents and problems for the customer 's… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... will have the opportunity to gain deep insights into customer needs and accelerate our go-to-market strategies. Leveraging cutting-edge...results as a key member of the World Wide Specialist Organization (WWSO) team. Our team is dedicated to… more
- Lowe's (Waldorf, MD)
- … needs or plans. * 2 years of experience in providing customer service including identifying and resolving customer complaints, greeting customers, ... **What You Will Do** All Lowe's associates deliver quality customer service while maintaining a store that...1 year of employment with Lowe's as a Sales Specialist . * 2 years of experience in… more
- Bridgestone Americas (Annandale, VA)
- …are is what we need. **Job Category** Retail **Position Summary** The retail Sales and Service Specialist (SSS) is a unique hybrid role for stores and is ... 22,000 teammates in North America. BSRO operates more than 2 ,200 company-owned stores, including Firestone Complete Auto Care, Tires...service tasks as required. **Responsibilities** Hybrid Role + Customer service , sales, customer issue… more
- Defenders of Wildlife (Washington, DC)
- …with all levels of staff; + Expert communicator (written and oral) with superior customer service and customer relations skills; demonstrated ability to ... DEFENDERS OF WILDLIFE POSITION DESCRIPTION JOB TITLE: Development Database Specialist CLASSIFICATION: Professional 2 SALARY: $52,000 - $58,000 FLSA: Exempt… more
- NuAxis Innovations (Washington, DC)
- …**Help Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex work ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet...support may require local travel + Intercept and manage customer IT service requests via telephone, fax,… more