- GovCIO (Fairfax, VA)
- **Overview** GovCIO is hiring for a Customer Support Professional ( IT Specialist) with an active Secret clearance to provide outstanding desk-side ... warranties, and related documentation. **Qualifications** + High School with 3 - 6 years IT customer support (or commensurate experience) + Secret clearance… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Journeyman Customer Support Professional ( IT Specialist) with an active Secret clearance to provide outstanding ... workstations and associated equipment. **Qualifications** + High School with 0 - 3 years IT customer support (or commensurate experience) + Secret clearance… more
- General Dynamics Information Technology (Washington, DC)
- … CONSULTANT WILL MAKE AN IMPACT** + Provide proactive, on-site Engineering and Consulting support for customer issues with IT hardware, software, and systems ... **Experience:** 5 + years of related experience **Job Description:** ** IT Support Consultant, US Senate** Job Description...**Experience** : at least five (5) years of direct customer support experience providing end-user support… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …3 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** IT Support Specialist** Transform technology into opportunity as an ** ... IT Support Specialist** with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront… more
- Amazon (Arlington, VA)
- …service requests for Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Engineer will be customer focused and motivated ... day. We treat Amazon employees as our customers and provide timely, accurate, and professional assistance. Amazon's IT Services Support is the first point… more
- Amazon (Arlington, VA)
- …service requests for Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Engineer will be customer focused and motivated ... employees as our customers and provide timely, accurate, and professional assistance. Amazon's IT Services Support...a fluctuating case count of trouble tickets, ensuring the customer is always updated on next steps through resolution.… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …of related experience **US Citizenship Required:** Yes **Job Description:** **GDIT is seeking an IT Support Specialist to support our DLA Network Team from ... Battle Creek MI; Dayton, OH; Columbus, OH.** As an IT Support Specialist, you will be responsible...AN IMPACT:** This position covers planning and delivery of customer support services including installation, troubleshooting, user… more
- CoStar Realty Information, Inc. (Washington, DC)
- IT Support Technical Team Lead Job Description ** IT Support Team Lead** **Overview** CoStar Group (NASDAQ: CSGP) is a leading global provider of ... in real estate. We are looking for an experienced IT Support Technical Team Lead to join...and certification requirements, problem management and resolution processes and customer satisfaction via SLA and employee management. Great … more
- General Dynamics Information Technology (Rosslyn, VA)
- …Methodology,Cloud Computing,Information Technology ( IT ),Information Technology ( IT ) Infrastructure,PMP **Certifications:** Project Management Professional ... + years of related experience **US Citizenship Required:** Yes **Job Description:** The IT Infrastructure Project Manager will deliver the support for the… more
- General Dynamics Information Technology (Falls Church, VA)
- …differentiator. We are seeking a IT Operations Specialist to provide timely and professional Tier II support to users. To be successful in this position you ... exhibiting expertise, courtesy, timeliness, and professionalism. This is an IT Service Management contract in support of...demonstrate excellent communication skills, both verbal and written to support incoming customer support calls… more
- Cardinal Health (Washington, DC)
- …(internal and practice IT staff as applicable), providing guidance, support , and professional development recruits, develops, and supervises technical staff. ... and anticipating future needs, identifying, and defining broad solutions to support IT Infrastructure, commercial/clinical applications and data assets within… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …Qualifications** + High School Diploma or GED + 2-5years Personal Computer experience including customer support or Help Desk + 2-5years of customer service ... supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and responds to … more
- IHG (Washington, DC)
- …the department. The Manager IT Services provides direction and management to the customer support team by developing processes to allow the team to exercise ... for guests and locals alike. **About the Manager of IT Services position** The Manager IT Services...key supplier partners who are responsible for providing excellent customer support , troubleshooting and complex issue resolution… more
- US Coast Guard (Alexandria, VA)
- …SharePoint, and other critical IT systems. Planning and performing complex IT support tasks, which include reviewing databases and data entry procedures, ... Division, Alexandria, VA. Responsibilities You will serve as an Information Technology ( IT ) Specialist in support of criminal investigations related to Coast… more
- Air National Guard (Andrews AFB, MD)
- …customer business requirements; applications software design concepts and methods; customer support principles, concepts, and methods; and analytical ... Act (FISMA) reporting. Responsibilities Serves as the Information Technology ( IT ) Certification and Accreditation (C&A) Specialist/Manager for the ANG Develops… more
- CACI International (Fort Belvoir, VA)
- …technology solutions that directly support the Department of the Army. As an IT Manager, you will play a key role in advancing Army IT modernization, ... IT Manager Job Category: Information Technology Time Type:...technical or related field. . Minimum 10 years of professional management experience. . Proven experience working with government… more
- US Army Corps of Engineers (Washington, DC)
- …of own team to organize planning sessions that elicit ideas for improving customer service and support . (3) Oral Communication - Expresses information (for ... senior management, and other key managers on matters relating to new or modified IM/ IT policies and programs that affect or relate to current and existing functions… more
- Transportation Security Administration (Springfield, VA)
- …and ensuring freedom of movement for people and commerce. Responsibilities This IT Specialist (Operating Systems) position is located within Information Technology ( ... IT ), End User Services Division (EUSD), Operational Communications Branch,...as installation on new operational technical environments or engineering support of various systems capabilities, patches, upgrades and releases… more
- General Dynamics Information Technology (Fairfax, VA)
- …Boards (ARB)s and Business Case Analysis. + Takes a consultive approach to enhancing support for the customer , and keeps well-informed of new technologies and ... and ITSM integrations. + Certified ITIL 4 Specialist High-Velocity IT or Certified ITIL 4 Managing Professional ...over 50 staff across different time zones. + Managing IT Infrastructure engineering for a customer , supporting… more
- General Dynamics Information Technology (Washington, DC)
- …make a personal impact as the IT Quality Assurance Manager supporting providing IT support services critical to the Legislative Branch of the US Government. ... team to ensure Congress' upper body receives the quality IT support and resources it needs to...for the success of the multi-channel Help Desk supporting customer issues with IT hardware, software, and… more