- IT Concepts (Falls Church, VA)
- …individuals to join our team. IT Concepts is seeking a Help Desk and End User Support Manager for management and administration of DHA systems, ... strongly preferred. + Supervises and coordinates activities of IT Service Desk Specialists, Coordinators or Technicians. + Identifies, troubleshoots, or resolves… more
- Koniag Government Services (Arlington, VA)
- …off, and more. The Support Services Management Analyst II Senior (Editorial Assistant) will provide help desk and end - user desktop services for an office ... of approximately 500 IT users operating in both an unclassified and classified environment domestically and overseas and provide highly reliable, effective, timely and secure network support and services with minimal disruption to services and customers.… more
- Indigo IT, LLC (Washington, DC)
- Help Desk Specialist Washington, DC SUMMARY:...personalized remote, and when needed, one-on-one deskside support (eg, end user support, basic end ... in the field - come join us today! The Help Desk Specialist serves as a member...escalating (when appropriate), tracking, auditing, reporting, resolution, problem triage, end user -authorized closure, and troubleshooting on incidents,… more
- Leidos (Washington, DC)
- **Description** Looking for an opportunity to make an impact? Leidos has an opening for an ** End User Services (EUS) Manager** on the ESA V program. ESA V is an ... The program provides a range of IT services, including help desk , desk side support,...can thrive, keep reading! **Primary Responsibilities Include:** + The End User Services Manager will be responsible… more
- Randstad US (Alexandria, VA)
- senior end user computing support engineer. + alexandria , virginia + posted 9 days ago **job details** summary + $30 - $34 per hour + contract + bachelor degree ... Mondays off. We are seeking a highly skilled Senior End User Computing (EUC) Support Engineer with...Change, Problem, Incident, and Configuration Management. + Experience with help desk systems and remote access desktop… more
- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help Desk Support,Remedy ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...focal point for customer concerns. + Provides support to end users on a variety of issues. + Identifies,… more
- System One (Washington, DC)
- IT Help Desk Support **Employment Type:** Full...and deal with password issues. + Provide training to end user on using the system, hardware, ... records. + Liaise shift duties with other IT Service Desk staff and arrange handing over for coming shift(s)....Security Concepts. + Able to provide technical support to end user remotely and quickly + Able… more
- General Dynamics Information Technology (Washington, DC)
- …of experience providing end - user support services. In addition, the Help Desk Managerwill have four (4) years of experiencemanaging a large, distributed ... None **Public Trust/Other Required:** Other **Job Family:** Information Systems Management **Skills:** Help Desk Management, Help Desk Support,Information… more
- ManTech (Falls Church, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Help Desk Specialist** to join our team in **Falls Church, ... not limited to:** + Responsible for providing support to end - user community on difficult hardware, software and...+ May provide training and guidance to more junior help desk personnel. + Provides resolutions to… more
- General Dynamics Information Technology (Quantico, VA)
- … Help Desk environment + Experience supporting ticket resolution and end user support + **Required Certifications:** Security+ CE + **Education:** High ... Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help ...and resolves service request/problem incidents + Consult with the user community to resolve technical problems and answer queries… more
- General Dynamics Information Technology (Washington, DC)
- …+ years of related experience **Job Description:** Transform technology into opportunity as a Help Desk Manager with GDIT. A career in enterprise IT means ... operate. At GDIT, people are our differentiator. As a Help Desk Manager supporting one of the...supporting large-scale US Federal Government agencies / customers / end users is highly desired. **Technical skills:** + 5+… more
- Excentium (Falls Church, VA)
- Help Desk Technician Summary Title: Help...communication or through telephone contact with the client or end user . + Addresses and resolves incidents ... Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a...customer issues with a professional attitude. + Ensures the end -to- end customer experience and provides a single… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist II** Location **Washington,...and hands on assistance + Provides on-site support to end users on a variety of issues + Identifies, ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...identify and correct core problem + Simulates or recreates user problems to resolve operating difficulties. + Recommends systems… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …**Public Trust/Other Required:** None **Job Family:** SCA **Skills:** Help Desk Support,Information Technology (IT) Systems,Troubleshooting **Experience:** ... + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** **- TS/SCI**… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... iOS, and Android operating systems. As a Tier III Help Desk Analyst, you will serve as...States and Territories. ITCS provides a wide range of end user technology support services to House… more
- SAIC (Washington, DC)
- **Description** SAIC is seeking an End User Operations Manager to support our DOT customer in Washington DC We are looking for an effective leader with strong ... skills in managing an End User Support (EUS) Team to include: Headquarters Executive Help Support, Enterprise Operations Center (EOC), Tier 2, Field Support,… more
- General Dynamics Information Technology (Washington, DC)
- …team to generate process, procedure, and other communications for End User Technology (EUT) and Service Desk . + Deliver consistent feedback, coaching ... **Public Trust/Other Required:** None **Job Family:** Systems Engineering **Skills:** End User Technology,Incident Resolution,Information Technology Operations **Experience:**… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Job Responsibilities: Requisition Type: Pipeline Join our dynamic team ... Trace Systems as we seek a talented and cleared Help Desk Specialist to play a pivotal...at least two of the following areas: technical and user documentation, end - user training, network… more
- General Dynamics Information Technology (Washington, DC)
- …a meaningful part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support Department of State (DoS) ... GDIT, we foster a people-centric environment. As a Technical Help Desk Professional supporting DoS, you will...simple to complex IT issues + Assisting and supporting end -users with technical issues and questions related to software… more
- General Dynamics Information Technology (Washington, DC)
- …customer service, recruit and train team members and establish customer service standards. The Service Desk Manager / End User Services Lead will have a good ... **Public Trust/Other Required:** NACI (T1) **Job Family:** Business Operations **Skills:** Help Desk Operations,People Management,Service Desk Management… more