- General Dynamics Information Technology (Washington, DC)
- …experience **Job Description:** Seize your opportunity to make a personal impact as the Help Desk Incident Manager supporting providing IT support ... skills, and grow a rewarding career. At GDIT, people are our differentiator. As the Help Desk Incident Manager supporting the US Senate Sergeant at Arms… more
- General Dynamics Information Technology (Washington, DC)
- …**Job Description:** Seize your opportunity to make a personal impact as the ** Help Desk Systems Administration Manager ** supporting IT support services ... and grow a rewarding career. At GDIT, people are our differentiator. As the Help Desk Systems Administration Manager supporting the US Senate Sergeant… more
- Leidos (Washington, DC)
- **Description** The National Security Sector of Leidos has a career opportunity for a ** Help Desk Support Specialist** to be part of a dynamic team to support ... call or at Tier I. + Document incident resolution and status in incident database tools (ie BMC Remedy/Microsoft Service Manager ). + Install system wide… more
- SAIC (Washington, DC)
- …for Junior and Mid-level desk side engineers. + Must be able to manager a team of technicians including workload and performance. + The lead will be expected ... junior, mid, and senior level techs, provide expertise to help solve difficult problems + Manage schedules for team...with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing… more
- NuAxis Innovations (Washington, DC)
- …**Experience:** Five (5) + years' supervisory experience in an enterprise call center - help desk - service desk - desktop support operations, configuring, ... **Desktop Support Manager ** Location **Washington, DC** \# of openings **1**...be resolved within the established timeframes. **Knowledge Requirements:** + Incident Management + Problem Management + Change Management +… more
- Chenega Corporation (Fort Belvoir, VA)
- Remedy Queue Manager Ft. Belvoir, VA Join our Talent Network...functions. + Submit all initial IT requests to the Help Desk and monitor the progress of ... Remedy Queue Manager Ft. Belvoir, VA C-CHR-24-049 TheRemedy Queue ...tickets that are out of scope to the Service Desk /Other Teams. + Assign tickets to technicians at dedicated… more
- SAIC (Washington, DC)
- …in managing End User Services and Infrastructure Operations teams and technologies. + Help Desk , Exec Help , Enterprise Operations Center, Server, Storage, ... **Description** SAIC is seeking an End User Operations Manager to support our DOT customer in Washington...is to drive efficiency of organizational processes and to help maintain and grow this standard in addition to… more
- CACI International (Arlington, VA)
- …Interact with internal and external stakeholders (Program Management, Government Product Support, Help Desk Management and Infrastructure / Data Center POCs, ... Information Technology Manager Job Category: Information Technology Time Type: Full...and processes for disaster recovery + Engage in rapid incident support with Development and Infrastructure team members to… more
- General Dynamics Information Technology (Fairfax, VA)
- …and platform services across the agency. Make an impact by providing services that help USPS OIG achieve mission success. **ABOUT THE USPS OIG OCIO CONTRACT:** GDIT ... Security Operations Center (SOC) management and monitoring + Security incident Detection and Response + Vulnerability management + Personnel...teams: the Business and Finance Team and the Service Desk . + The Business and Finance Team serves as… more
- SHI (Washington, DC)
- …continuous learning, are key aspects of this role. This role will report to the Manager of ASG Engineering role in the ASG Product & MSP department, this remote ... and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. **But the heartbeat of SHI is our employees… more