- Insight Global (Washington, DC)
- …directed against networks and critical national assets. Responsibilities include: Provide Tier 1 and Tier 2 Help Desk support to user community (phone, ... Job Description We are seeking a talented Service Desk Analyst to support a Federal program. The effort will focus on a wide range of IT services through… more
- General Dynamics Information Technology (Washington, DC)
- …**Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support ,Information Technology (IT) Support **Experience:** 2 + years ... Service Desk Technician / Help Desk Analyst to provide world-class IT support ...**WHAT YOU'LL NEED TO SUCCEED:** + **Required Experience** : 2 -6 years of helpdesk experience + **Required Technical Skills**… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Manager - Tier 2 ** to join our team in Washington, ... DC. As a manager of Tier 2 services will provide second level escalation ...but are not limited to:** + Manage the Tier 2 Service Desk Team across all shifts… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Service Desk Support Specialist - Tier 2 ** to join our ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and...+ May provide training and guidance to more junior help desk personnel. + Provides resolutions to… more
- SMX (Quantico, VA)
- …support to an on-site and remote user base + 2 + years' experience in a help desk role providing technical support to on-site and remote users needing ... Independently, as part of a team, or as a team lead, provides help desk support responsible for in-depth analysis of the issue, including documenting… more
- General Dynamics Information Technology (Quantico, VA)
- …to obtain a Top Secret clearance. + **Required Experience:** 2 + years of IT support experience in a Help Desk environment + Experience supporting ticket ... **Job Family:** Help Desk **Skills:** Help Desk Support ,IT Help...Criminal Investigative Service (NCIS)** is an organization of approximately 2 ,000 personnel of which 700 serve at HQ and… more
- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5045/ help - desk - support - 2 ... GovCIO is currently hiring for a Help Desk Shift Supervisor (Evening 11am-8pm) to support ...of current technological issues and advancements. **Qualifications** Associate's with 2 - 5 years (or commensurate experience) Required Skills… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/4786/ help - desk - support -coordinator/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... **Overview** GovCIO is currently hiring for a remote Help Desk Coordinator. Proposal for USPS-TESS **Responsibilities** + Responsible for investigating and… more
- General Dynamics Information Technology (Washington, DC)
- …of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support Department of State (DoS) activities at ... Microsoft Office 365 and specialized DoS applications via multiple support channels including phone, email, chat sessions, web forms,... 2 3. To learn more about GDIT's Help Desk or Call Center positions and… more
- CACI International (Washington, DC)
- Help Desk Specialist - Senior Job Category:...do on any given day):** + Provide Tier I support for requests for service through email, phone, or in-person ... * * * **The Opportunity:** CACI is seeking a Help Desk Specialist, Senior, based in the...to reduce future problems **Expected shift schedule:** 6:00am - 2 :30pm **You will excel in the role if:** +… more
- CACI International (Arlington, VA)
- …integrated personnel and pay system ever deployed!" The CACI Team is looking for a JuniorTier 2 Help Desk Analyst to fill a position in Arlington, VA. The ... Acceptable Quality Levels of team performance. + Escalate incidents to advanced help desk (eg, Tier III) support as appropriate and partner with… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Job Responsibilities: Requisition Type: Pipeline Join our dynamic team ... Trace Systems as we seek a talented and cleared Help Desk Specialist to play a pivotal...NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak hours… more
- ManTech (Falls Church, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Help Desk Specialist** to join our team in **Falls Church, ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and...+ May provide training and guidance to more junior help desk personnel. + Provides resolutions to… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our...iOS, Android + 3+ years' experience in a Tier 2 support role + 2 + ... iOS, and Android operating systems. As a Tier III Help Desk Analyst, you will serve as...(435) Representatives and over fifty (50) committee, leadership, and support offices. There are approximately ten thousand (10,000) staffers… more
- System One (Arlington, VA)
- ALTA IT has a Long-Term Contract position open for a Help Desk Analyst (Tier 1). Arlington, VA (100% ONSITE) US Citizenship or Green Card Required Technology ... Service is looking to hire a Tier-1 Help Desk Analyst to respond to phone,...include, but are not limited to: + Deliver Tier-1 Support for in office/remote employees + Primary function is… more
- V2X (Springfield, VA)
- …Shall have 4 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience providing technical assistance ... responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support...Responsibilities + What You'll Do + The Senior Service Desk Specialists are the Tier 2 team… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...Route tickets to the appropriate sustainment teams for Tier 2 / 3 support + Perform data-driven… more
- AITHERAS, LLC (Washington, DC)
- Position: Help Desk Supervisor/Senior Trainer Location: 950 Pennsylvania Avenue NW Washington, DC 20530 Type: Full-time, Temp to Perm after 6 months Company: ... Word, PowerPoint). + Experience with Drupal, TEAMS, SharePoint (administrative role preferred). + 2 + years of direct end-user support experience. + 1+ year of… more
- Motion Recruitment Partners (Alexandria, VA)
- Jr Help Desk Alexandria, Virginia **Onsite** Contract $25/hr - $30/hr GENERAL DESCRIPTION: Position is responsible for general IT systems support including ... Receive and respond to incoming calls, IMs, and/or e-mails regarding support issues. Accurately document instances of desktop equipment or component failure,… more
- Koniag Government Services (Arlington, VA)
- …other technical certifications. + Experience with ServiceNow. + Knowledge of as a Tier 2 Help Desk Technician. **Working Environment & Conditions** This job ... Desk Technician with an active Secret clearance to support **KDS** and our government customer in Arlington, VA....Remedy. + 2 years of experience doing Help Desk operations. + knowledge/experience in resolving… more